SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Improved handling of 64 bit Windows

    Running scripts on 64bit clients are limited to the 32bit environment. An example is registry keys. There is no way to access the 64bit registry hive as the kbox client only sees the wow6432node, 32bit, registry hive.

    610 votes
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    44 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your input. Offering both 32 and 64 bit clients would double our Windows agent QA testing time and we are sensitive to the impact of extending test times as it impacts our ability to release full-featured updates at our desired pace. A surprisingly large amount of our customers still need 32bit support today. We are going to continue monitoring this closely to determine the best time to drop 32 bit support (of course older versions of the agent would still be available once we moved to 64 bit). In the meantime, it would be helpful to know specifically what difficulties a 32bit client is causing so we might consider work-arounds in parallel with the 64bit only decision.

  2. Progress bar on patch deployment + Summary of patching

    This idea is already published. It is marked as 'Completed', but there is still no progress bar, so I decided to create a new idea, because I don't know another way to respond to the status, so it will be recognized by Kace.

    I would like to see a progress bar on the client while patching for the current patching job.

    I think it would be enough for example if there are 10 patches to deploy, 6 are already finished, the progress bar would show 60% finished.

    Maybe it is also a good idea to see a short summary which…

    368 votes
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    under review  ·  9 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  3. Kagent: Show icon on client machine (with info)

    It would be great to have an option to show the kagent icon on the system tray on client machines (with an indicator show connected/disconnected).

    If the user double clicks on it, it should show information about what managed job is scheduled and for when and what jobs were sent to it (mini history).

    This would help local techs to provide better end user management/troubleshooting.

    It wouldn't hurt to also provide (when double clicked on the icon) a window that shows a list of authorized apps (software library) that can be installed by the end user.

    268 votes
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    23 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  4. Inventory Only Agent

    Provide an agent that will return hardware, software, custom, and patch inventories but will not allow for patching, scripting or managed install distributions.

    183 votes
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    25 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    The K1000 agentless inventory now supports most server class devices, including Windows, Linux, Debian, SUSE, RHEL, Ubuntu, Fedora, and FreeBSD. It would good to know if you think that a read-only agent is still necessary given the broader support agentless has.

  5. Have agent update K1000 when IP changes

    I have a problem where employees with laptops cannot get software from the User Console Library because the IP address from their last inventory (up to 4 hours ago) does not match the IP the K1000 web interface is seeing.

    For example I have about 50 scripts in the library to automate the installation of printers in Boston, New York, LA, and Dallas. I have smart labels configured so that if you check in on the Boston, NY, LA, or Dallas subnets you get that site label. I then limit all the scripts for the printers in each site to…

    142 votes
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    5 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your very thorough desciption of the issue. We will consider this as a feature request in the future. We prioritize based on feedback like yours – so we encourage others to vote for this feature request.

  6. Allow agents to connect via reverse proxy using publicly trusted certificate

    With the KONEA revision for the agents the KOENA SSL certificate is being used for agent communication back to the K1000. This is a self signed certificate issued by KONEA to KONEA.

    If you install a publicly trusted certificate for your K1000 URL in your reverse proxy, the user/admin portal and the mobile app work fine. However, the agent continues to require the self signed certificate and will not connect to the K1000 using the trusted certificate.

    Why not allow the agent to use standard SSL certificate stores for communication instead of the self signed certificate?

    82 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  7. Provide BIOS settings inventory

    It would be nice to have the ability to inventory (and enforce) BIOS settings right from the KBox Appliance. Dell provides the CCTK utility to manage these features on supported systems. Having this utility integrated into the agent would give the ability to centralize management of BIOS setttings, provide compliance reports on BIOS settings and push out BIOS profiles. This would be wonderful.

    73 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bypass UAC while running scripts

    This is a follow up ticket to continue tracking an add on thread to a ticket which is now completed:
    http://kace.uservoice.com/forums/82699-k1000/suggestions/1637531-uac-compatibility

    Bypass UAC while running scripts:
    Running scripts as System does not involve UAC. If running scripts as a User, UAC applies. That case is still under consideration for a future release.

    64 votes
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    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    You are encouraged to vote on this ticket that was split out for a previous (closed ticket) that contained two different suggestions.

  9. Allow turning off software discovery on chosen machines

    There are situations when certain machine should have agent installed but software dscovery is causing problems when it comes to license compliance, like file servers. Ability to turn off software discovery or at least exclude drives/folders from it would be usefull.

    55 votes
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    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    We’re engouraging votes from those who feel strongly that this is a valuable feature

  10. Allow mac agent installer to have preconfigured server name, as with Windows!

    You can pre-configure the server name for the Windows agent in any number of ways. I don't see why the Mac agent can't be pre-configured in all those ways. Repackaging the agent, as described by support is not easy for people who don't create Mac software.

    To be clear, repackage the Mac ampagent installer so that, either:
    1. The server can be specified by renaming the .pkg
    2. The server can be specified by using a fixed DNS name kbox

    #2 implies that once it finds kbox in the dns search path, the agent understands to get the canonical FQDN…

    49 votes
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    under review  ·  9 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  11. There needs to be an actual Agent for vmWare Host Servers.

    Having go manually run scripts on over 50 host machines is cumbersome. It would be far less cumbersom to be ablel to push an agent to the vmWare Host Server and then never have to worry about inventories again.

    44 votes
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    3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    We are investigating using agentless technology to get VMware Host level inventory

  12. Allow access to agent share after SMB Signature Required is enabled in AD

    Once SMB Signature Required is enabled in Active Directory then the agent share is unable to be access. It would nice to be able to download the new agent without having to block smb signature and then have to enable smb signature again.

    42 votes
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    12 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  13. Manual agent check in from client

    I would love to be able to use a command switch to force a check-in from a client machine. Something like %INSTALLDIR%\AMPAgent.exe /checkin. This would be very handy for new machines trying to get updates and patches ASAP before being deployed to a new hire, for example.

    32 votes
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    4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your input. We are investigating this and encourage others to vote for this feature/functionality if they think it would be useful

  14. 29 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    The need to thaw to apply patches and updates greatly increases the complexity of this request. We will continue to watch the votes on this to see if this is something we will pursue.

  15. View Application & Windows Patch State on the Client

    It would be a great idea to show the enduser the current state of the Patching Process.

    The Enduser should be able to see which Application and which patch is currently beeing installed.

    I have found some other ideas about this already but they all have been closed as "completed" but there is nothing like this in the current Version of K1000 8.1.

    27 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to have multiple Agent Configs

    Where you can set checkin times, updates, inventory times for different labels such as All Servers checkin weekly, All computers checkin daily.

    25 votes
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    under review  ·  2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  17. inventory - have it show # of memory slots on computers & what is in each slot

    inventory - have it show # of memory slots on computers & what is in each slot. Have the agent gather that info and report it too "Devices" under "Inventory Information".
    Other programs do this, surprised Kace doesn't. This is very helpful when upgrading memory on computers.

    22 votes
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    3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your suggestion. This has been added to the feature request list. We encourage others to vote as we use this input for prioritizing our release plans.

  18. variable

    Ability to use environment variables with custom inventory rules

    24 votes
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    under review  ·  4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add agent support for Hyper-V Server

    Need to be able to do inventory/patching on Microsoft Hyper-V servers. The feed is available from Microsoft, so it shouldn't be that much harder than regular Windows systems.

    24 votes
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    under review  ·  1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  20. Proxy settings for managing multiple customers

    If customer is an MSP allow the customer to use a proxy at the customer site. Some customer do not allow port 443 to be used. They do allow other ports. If we could proxy that setting at the customer end, it would not matter what port they were using. We would see it as the proper port

    20 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
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