SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

How can we improve the SMA (K1000)?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Improved handling of 64 bit Windows

    Running scripts on 64bit clients are limited to the 32bit environment. An example is registry keys. There is no way to access the 64bit registry hive as the kbox client only sees the wow6432node, 32bit, registry hive.

    565 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      43 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  Ken Galvin responded

      Thank you for your input. Offering both 32 and 64 bit clients would double our Windows agent QA testing time and we are sensitive to the impact of extending test times as it impacts our ability to release full-featured updates at our desired pace. A surprisingly large amount of our customers still need 32bit support today. We are going to continue monitoring this closely to determine the best time to drop 32 bit support (of course older versions of the agent would still be available once we moved to 64 bit). In the meantime, it would be helpful to know specifically what difficulties a 32bit client is causing so we might consider work-arounds in parallel with the 64bit only decision.

    • Progress bar on patch deployment + Summary of patching

      This idea is already published. It is marked as 'Completed', but there is still no progress bar, so I decided to create a new idea, because I don't know another way to respond to the status, so it will be recognized by Kace.

      I would like to see a progress bar on the client while patching for the current patching job.

      I think it would be enough for example if there are 10 patches to deploy, 6 are already finished, the progress bar would show 60% finished.

      Maybe it is also a good idea to see a short summary which…

      329 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  7 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
      • Kagent: Show icon on client machine (with info)

        It would be great to have an option to show the kagent icon on the system tray on client machines (with an indicator show connected/disconnected).

        If the user double clicks on it, it should show information about what managed job is scheduled and for when and what jobs were sent to it (mini history).

        This would help local techs to provide better end user management/troubleshooting.

        It wouldn't hurt to also provide (when double clicked on the icon) a window that shows a list of authorized apps (software library) that can be installed by the end user.

        254 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          23 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
        • Inventory Only Agent

          Provide an agent that will return hardware, software, custom, and patch inventories but will not allow for patching, scripting or managed install distributions.

          183 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            23 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
            under review  ·  Dean Wade responded

            The K1000 agentless inventory now supports most server class devices, including Windows, Linux, Debian, SUSE, RHEL, Ubuntu, Fedora, and FreeBSD. It would good to know if you think that a read-only agent is still necessary given the broader support agentless has.

          • Have agent update K1000 when IP changes

            I have a problem where employees with laptops cannot get software from the User Console Library because the IP address from their last inventory (up to 4 hours ago) does not match the IP the K1000 web interface is seeing.

            For example I have about 50 scripts in the library to automate the installation of printers in Boston, New York, LA, and Dallas. I have smart labels configured so that if you check in on the Boston, NY, LA, or Dallas subnets you get that site label. I then limit all the scripts for the printers in each site to…

            98 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
              under review  ·  Ken Galvin responded

              Thank you for your very thorough desciption of the issue. We will consider this as a feature request in the future. We prioritize based on feedback like yours – so we encourage others to vote for this feature request.

            • Provide BIOS settings inventory

              It would be nice to have the ability to inventory (and enforce) BIOS settings right from the KBox Appliance. Dell provides the CCTK utility to manage these features on supported systems. Having this utility integrated into the agent would give the ability to centralize management of BIOS setttings, provide compliance reports on BIOS settings and push out BIOS profiles. This would be wonderful.

              68 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
              • Bypass UAC while running scripts

                This is a follow up ticket to continue tracking an add on thread to a ticket which is now completed:
                http://kace.uservoice.com/forums/82699-k1000/suggestions/1637531-uac-compatibility

                Bypass UAC while running scripts:
                Running scripts as System does not involve UAC. If running scripts as a User, UAC applies. That case is still under consideration for a future release.

                64 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                  under review  ·  Ken Galvin responded

                  You are encouraged to vote on this ticket that was split out for a previous (closed ticket) that contained two different suggestions.

                • Allow turning off software discovery on chosen machines

                  There are situations when certain machine should have agent installed but software dscovery is causing problems when it comes to license compliance, like file servers. Ability to turn off software discovery or at least exclude drives/folders from it would be usefull.

                  50 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                    under review  ·  Ken Galvin responded

                    We’re engouraging votes from those who feel strongly that this is a valuable feature

                  • Allow mac agent installer to have preconfigured server name, as with Windows!

                    You can pre-configure the server name for the Windows agent in any number of ways. I don't see why the Mac agent can't be pre-configured in all those ways. Repackaging the agent, as described by support is not easy for people who don't create Mac software.

                    To be clear, repackage the Mac ampagent installer so that, either:
                    1. The server can be specified by renaming the .pkg
                    2. The server can be specified by using a fixed DNS name kbox

                    #2 implies that once it finds kbox in the dns search path, the agent understands to get the canonical FQDN…

                    48 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      under review  ·  9 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow agents to connect via reverse proxy using publicly trusted certificate

                      With the KONEA revision for the agents the KOENA SSL certificate is being used for agent communication back to the K1000. This is a self signed certificate issued by KONEA to KONEA.

                      If you install a publicly trusted certificate for your K1000 URL in your reverse proxy, the user/admin portal and the mobile app work fine. However, the agent continues to require the self signed certificate and will not connect to the K1000 using the trusted certificate.

                      Why not allow the agent to use standard SSL certificate stores for communication instead of the self signed certificate?

                      46 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                      • There needs to be an actual Agent for vmWare Host Servers.

                        Having go manually run scripts on over 50 host machines is cumbersome. It would be far less cumbersom to be ablel to push an agent to the vmWare Host Server and then never have to worry about inventories again.

                        43 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  Ken Galvin responded

                          We are investigating using agentless technology to get VMware Host level inventory

                        • Allow access to agent share after SMB Signature Required is enabled in AD

                          Once SMB Signature Required is enabled in Active Directory then the agent share is unable to be access. It would nice to be able to download the new agent without having to block smb signature and then have to enable smb signature again.

                          34 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            11 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                          • Manual agent check in from client

                            I would love to be able to use a command switch to force a check-in from a client machine. Something like %INSTALLDIR%\AMPAgent.exe /checkin. This would be very handy for new machines trying to get updates and patches ASAP before being deployed to a new hire, for example.

                            30 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                              under review  ·  Ken Galvin responded

                              Thank you for your input. We are investigating this and encourage others to vote for this feature/functionality if they think it would be useful

                            • 29 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                under review  ·  Ken Galvin responded

                                The need to thaw to apply patches and updates greatly increases the complexity of this request. We will continue to watch the votes on this to see if this is something we will pursue.

                              • Be able to have multiple Agent Configs

                                Where you can set checkin times, updates, inventory times for different labels such as All Servers checkin weekly, All computers checkin daily.

                                25 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  under review  ·  2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                • inventory - have it show # of memory slots on computers & what is in each slot

                                  inventory - have it show # of memory slots on computers & what is in each slot. Have the agent gather that info and report it too "Devices" under "Inventory Information".
                                  Other programs do this, surprised Kace doesn't. This is very helpful when upgrading memory on computers.

                                  24 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                    under review  ·  Ken Galvin responded

                                    Thank you for your suggestion. This has been added to the feature request list. We encourage others to vote as we use this input for prioritizing our release plans.

                                  • View Application & Windows Patch State on the Client

                                    It would be a great idea to show the enduser the current state of the Patching Process.

                                    The Enduser should be able to see which Application and which patch is currently beeing installed.

                                    I have found some other ideas about this already but they all have been closed as "completed" but there is nothing like this in the current Version of K1000 8.1.

                                    24 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                    • variable

                                      Ability to use environment variables with custom inventory rules

                                      24 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        under review  ·  4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add agent support for Hyper-V Server

                                        Need to be able to do inventory/patching on Microsoft Hyper-V servers. The feed is available from Microsoft, so it shouldn't be that much harder than regular Windows systems.

                                        24 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          under review  ·  1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Proxy settings for managing multiple customers

                                          If customer is an MSP allow the customer to use a proxy at the customer site. Some customer do not allow port 443 to be used. They do allow other ports. If we could proxy that setting at the customer end, it would not matter what port they were using. We would see it as the proper port

                                          20 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4
                                          • Don't see your idea?

                                          Feedback and Knowledge Base