SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Fix bug in agent update script to stop unexpected reboots

    Fix bug in agent update script to stop unexpected reboots. Currently an edit to the Agent update script is required to prevent this. /noreboot

    4 votes
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  2. show our company logo or information on the kace agent in the task bar

    Can we have the option to upload a company logo or information on the kace agent to show when you right-click.
    Or at least property of information.
    This would keep people from thinking it's malware

    3 votes
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  3. 3 votes
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  4. Developer UNIX agent

    Like linux agent, my sugestion is developing a unix/solaris agent to inventory ao manager this S.O.

    3 votes
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  5. upload file from agent

    Ability to upload a file to the device inventory from the command line using the agent on the client computer. I have a batch job that runs nightly that creates logs. I have to create an additional script to upload the log files. It would be nice if I could perform that step in the batch file itself, than have to coordinate 2 separate tasks, i.e. kinventory.exe -upload <filename>

    3 votes
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  6. Have the ability to show system try agent icon by label.

    It would be nice to be able to show the agent icon on specific machines. Currently the ability only can be toggled on for the environment and cannot be shown on specific machines. It would be a good option to allow this to be turned on based on label categories so we could specify which machines we want the icon to be enabled on.

    3 votes
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  7. Agent autonomy

    Program agents so that they queue directives, schedules, and tasks from management appliance. The agents will use this information to work without the direct control of the K1000 so they can carry out said directives, schedules, and tasks in the event the K1000 is unavailable.

    3 votes
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  8. Apply label to Device from Ticket

    Inside the ticket, where a user's device is pulled through, it would be very helpful to be able to apply labels to said device from a context menu. This would help in instances where, say, a software install is requested, and the label for said install can be applied by the technician directly from the ticket.

    I currently need to click the (i) button, then 'view details', then apply the label to the machine, which takes me off of the ticket. Being able to do this directly on the page would be a great help.

    3 votes
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  9. Allow SMA Agent to be installed on alternate Drive\Folder

    For those on the Education environment and using DeepFreeze, It ll be helpful to install the SMA Agent on to a non-default location or Drive.

    Having that flexibility, we can easily install the on to non-frozen drives or partitions and keep our agent up-to-date. This was possible before with SMA version 8.0.

    3 votes
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  10. Need an advanced search/ Smart label field that uses A calendar to pick a specific date.

    Currently, if you want to look at a ticket or ANY item that was created on a particular day, you cannot choose equals, since the date is stored differently than displayed, and includes a time stamp.
    So, if i wanted to look for a ticket created on 9/9/20, I would do an advanced search like this.

    Created > (choose date) 9/9/20 and
    Created < (Choose date) 9/10/20
    This would get you all created on 9/9/20
    Boy wouldnt it be swell if you could just choose
    Created equals and use calendar to pick a day.

    3 votes
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  11. OS based notifications instead of multiple Kace Popups

    Sometimes it can happen that multiple popups occur which is not always a good thing, especially if a fullscreen tool is used.
    If possible send the KACE popup informations to the OOS using the OS based notifications

    3 votes
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  12. Include common hash values for executables in software inventory

    These values can be useful for quickly grabbing a hash value and comparing it from those in threat intel feeds or other security tools. Especially when getting hashes from installed software to blacklist in other tools.

    3 votes
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  13. Ability for KACE agent to run in as an elevated user

    Have the ability for the KACE agent to run scripts and managed installs as an elevated user. The way Bomgar client works.

    That way we wouldn't have to always run scripts for Windows 10 as local system. Local system can't add registry keys to HKCU hive and it also causes issues with installations that need access to the user profile folder

    3 votes
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  14. Emergency Alert

    It would be nice if Kace could push out Emergency Alerts or outage notifications to users

    3 votes
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  15. Ignore Client IP using REGEX or Mask for a range.

    Ignore Client IP using REGEX or Mask for a range, to avoid insert many lines.

    3 votes
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  16. Agent that supports Fedora Linux for Workstations

    Currently, in the machine park I have, we have some workstations with Fedora, and Kace does not report them, and I was informed that the Distribution is not approved.

    3 votes
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  17. View agent logs (patch & install) in the Kace admin interface

    View agent log (at least patch & install) in the Kace admin interface.

    2 votes
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  18. Option to show KACE Agent in Programs and Features

    KACE Agent appearance in Programs and Features was removed in version 6.x. Could an option be added either during installation or preferrably as an agent option in the Administrator Interface to show the KACE Agent in Programs and Features?

    1 vote
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  19. Agent Installer MSI - account for file name additions

    The MSI for installing the agent embeds the target server name in the msi filename. When downloaded using a browser, the browser may add a number such as (1) etc to the filename, when the user attempts a "fresh" download. This corrupts the installation, resulting in a SILENT configuration failure. The agent installs, services run, but the agent never reaches the server.

    Please consider adding code to the installation process so that it discards text before AND AFTER a proper hostname in the filename when configuring the agent.

    I understand that this suggestion was made and rejected 6 years ago.…

    1 vote
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  20. Allow ability to customize agent size

    We would like to be able to customize the size of the agent on the computer.
    It would also be nice to be able to use HTML tags to customize the font to add importance to the notification.
    Lastly it would be nice to be able to display a different message on the final prompt before reboot to notify users to save their work as the computer has reached the last reprompt interval and will be forced to reboot.

    1 vote
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