SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. OS version from Linux machines is not shown anymore with latest agent in

    The OS information is incomplete now. It only shows the "PRETTYNAME" value from /etc/os-release and is not showing the OS version anymore. Please append the "VERSIONID" from /etc/os-release as it was in previous versions of the agent. This affected our reports and inventory.

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  2. Allow ability to customize agent size

    We would like to be able to customize the size of the agent on the computer.
    It would also be nice to be able to use HTML tags to customize the font to add importance to the notification.
    Lastly it would be nice to be able to display a different message on the final prompt before reboot to notify users to save their work as the computer has reached the last reprompt interval and will be forced to reboot.

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  3. It would be nice to have the ability to archive/start the archive process from a client uninstall. IE a command line option to archive

    When processing a batch of computers out of system it would be nice to have an archive option from the client uninstall. IE a switch that triggers an archive in the DB when the client is uninstalled with that switch.

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  4. Regular Auto Update of Agents Regardless of Version

    I can think of no good reason why an older version of the KACE agent shouldn't be automatically updated, and now that the latest version will not talk to v6.x we are stuck updating 100+ machines manually (uninstalling/reinstalling) where the Group Policy Tool isn't getting it done. Please cause the K1000 Code to reach out and auto update all agents to the latest version, on a regular basis, regardless of version. In the case of the ports being mismatched it could connect on port 443 to get the upgrade done and nothing else. Also the agents should not reboot the…

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  5. Detect per user installs

    Some software installs only for the current user to avoid needing admin rights. It would be great if the agent could detect that and list it with the rest of the software, maybe by adding (username) at the end of the description to indicate it is only for one user.

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  6. 1 vote
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  7. I'd like to request an agent for Apple iOS devices

    I'd like to request an agent for Apple iOS devices

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  8. Built-in MonitorInfo capabilities

    As an admin, I would like to be able to view more detailed info about my monitors via Kace SMA inventory.

    As a workaround, I can use the following tool MonitorInfo:

    https://www.itninja.com/question/k1000-how-to-get-monitor-s-model-and-serial-number

    However, having this level of detail without extra work would save me time, as well as having it provided possibly across Windows/Mac/Linux

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  9. Agent Installer MSI - account for file name additions

    The MSI for installing the agent embeds the target server name in the msi filename. When downloaded using a browser, the browser may add a number such as (1) etc to the filename, when the user attempts a "fresh" download. This corrupts the installation, resulting in a SILENT configuration failure. The agent installs, services run, but the agent never reaches the server.

    Please consider adding code to the installation process so that it discards text before AND AFTER a proper hostname in the filename when configuring the agent.

    I understand that this suggestion was made and rejected 6 years ago.…

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  10. Option to show KACE Agent in Programs and Features

    KACE Agent appearance in Programs and Features was removed in version 6.x. Could an option be added either during installation or preferrably as an agent option in the Administrator Interface to show the KACE Agent in Programs and Features?

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