SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Multiple agent logos for different labels

    Right now it is possible to enable a custom logo on the agent kuseralert-popup.

    Multiple orgs can have different logos there.

    But sometimes there are machines in the same org which need different logos:
    For instance:
    The same company but different locations.
    Each location needs its own logo but does not need an own org (since the remaining stuff like MI and Scripts are 1:1 the same, also the same team but for some reasons they should have a different logo)

    1 vote
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  2. Fix Amp.conf File So It Doesn't Reconfigure

    Our K1000 is not available when you are not connected to our network. So when laptops leave our network to do work at home the agent continues to try to check in. Over time, because the agent can't connect to the server, the amp.conf deletes out all the configuration data, and the machines stop checking in. We have over 200 machines that have this problem. We then have to track these all down and reinstall the agent. But since this continues to happen we are never able to really make much progress.

    15 votes
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  3. Regular Auto Update of Agents Regardless of Version

    I can think of no good reason why an older version of the KACE agent shouldn't be automatically updated, and now that the latest version will not talk to v6.x we are stuck updating 100+ machines manually (uninstalling/reinstalling) where the Group Policy Tool isn't getting it done. Please cause the K1000 Code to reach out and auto update all agents to the latest version, on a regular basis, regardless of version. In the case of the ports being mismatched it could connect on port 443 to get the upgrade done and nothing else. Also the agents should not reboot the…

    1 vote
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  4. Ability for KACE agent to run in as an elevated user

    Have the ability for the KACE agent to run scripts and managed installs as an elevated user. The way Bomgar client works.

    That way we wouldn't have to always run scripts for Windows 10 as local system. Local system can't add registry keys to HKCU hive and it also causes issues with installations that need access to the user profile folder

    3 votes
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  5. Fix bug in agent update script to stop unexpected reboots

    Fix bug in agent update script to stop unexpected reboots. Currently an edit to the Agent update script is required to prevent this. /noreboot

    4 votes
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  6. Software inventory disks esclusion

    We have many workstation with fiber connected storages.
    This volumes are mounted in Windows as disks, but the storage hardware is shared among many clients.
    When the inventory starts the multiple disk access made are killing the storage performance making user experience with software using these volumes extremely bad.

    On this disks we don't have any applications, just video files, so there is no need for the Agent to do a software inventory on them.

    I would like to propose a disk esclution flag\rule to esclude specific disks from inventory scan.

    Thanks.
    Attilio

    6 votes
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  7. Allow ability to customize agent size

    We would like to be able to customize the size of the agent on the computer.
    It would also be nice to be able to use HTML tags to customize the font to add importance to the notification.
    Lastly it would be nice to be able to display a different message on the final prompt before reboot to notify users to save their work as the computer has reached the last reprompt interval and will be forced to reboot.

    1 vote
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  8. Agent autonomy

    Program agents so that they queue directives, schedules, and tasks from management appliance. The agents will use this information to work without the direct control of the K1000 so they can carry out said directives, schedules, and tasks in the event the K1000 is unavailable.

    3 votes
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  9. Able to quickly see what computers are currently have a pending reboot for any OS or third party software

    And to be able to use this information as a smart label.
    I have an issue where I want to update Windows 10 and new servers to the latest Kace agent, but some of them are in a pending reboot state. If you push the new agent to them it will automatically reboot the system without warning because the msi reboot flag is tripped. If I could quickly tell if the device has a pending reboot and be able to use a label to limit it, I could avoid this problem.

    9 votes
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  10. Developer UNIX agent

    Like linux agent, my sugestion is developing a unix/solaris agent to inventory ao manager this S.O.

    3 votes
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  11. Agent for AIX

    The agent covers a good number of OS options, but AIX is not included outside of the SSH/agentless option.

    4 votes
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  12. Possibility to manual upload agent bundle also under Appliance Update

    Many customers have a hard time with manual updates.
    The usage of the server upgrade kbin works fine but when they try to upload the agent kbin this fails.
    So many SR are updated where support needs to point the customer to right location.
    Even this is described in KB articles and the release notes this gives customers hard times.

    It would be great if the upload would also work over the manual update field or lead the customer to the right page if an upload has been tried.

    9 votes
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  13. Uninstaller should shut down Quest KACE Uninstaller should shut down Quest KACE Software Meter during uninstall

    When metering is enabled, an attempt to uninstall the agent will fail because MobileAppinfo.log is locked by the Quest KACE Software Meter service. Shutting down that service allows the uninstall to complete successfully.

    Now I understand Support maintains that its best practice to disable metering prior to uninstalling the agent, but that's not always practical when you're troubleshooting why an agent with an active heartbeat isn't running inventory. We've found that a quick uninstall and reinstall of the agent is usually all it takes to kick that process in the head.

    Instead, it makes more sense for the uninstaller to…

    8 votes
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  14. Agent app on Chromebooks

    Can we get a app in Chromebook that works like the amp agent?

    7 votes
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  15. configure Kace not to use the root of the C drive as a working area

    Is it possible to configure Kace not to use the root of the C drive as a working area? It keeps adding and removing cab files there when it’s working, which is a pain when you have Explorer configured to expand the directory tree. It keeps appearing and disappearing from the tree. The name of the cab file causes it to appear at the top of the entries under the C drive, causing the entire tree to flicker and shuffle. This is both distracting and causes directories I’m trying to click to move around underneath the mouse. The path to…

    11 votes
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  16. Allow access to agent share after SMB Signature Required is enabled in AD

    Once SMB Signature Required is enabled in Active Directory then the agent share is unable to be access. It would nice to be able to download the new agent without having to block smb signature and then have to enable smb signature again.

    51 votes
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    12 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bypass UAC while running scripts

    This is a follow up ticket to continue tracking an add on thread to a ticket which is now completed:
    http://kace.uservoice.com/forums/82699-k1000/suggestions/1637531-uac-compatibility

    Bypass UAC while running scripts:
    Running scripts as System does not involve UAC. If running scripts as a User, UAC applies. That case is still under consideration for a future release.

    75 votes
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    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    You are encouraged to vote on this ticket that was split out for a previous (closed ticket) that contained two different suggestions.

  18. Have agent update K1000 when IP changes

    I have a problem where employees with laptops cannot get software from the User Console Library because the IP address from their last inventory (up to 4 hours ago) does not match the IP the K1000 web interface is seeing.

    For example I have about 50 scripts in the library to automate the installation of printers in Boston, New York, LA, and Dallas. I have smart labels configured so that if you check in on the Boston, NY, LA, or Dallas subnets you get that site label. I then limit all the scripts for the printers in each site to…

    183 votes
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    8 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your very thorough desciption of the issue. We will consider this as a feature request in the future. We prioritize based on feedback like yours – so we encourage others to vote for this feature request.

  19. Better Mac OS X documentation for Kace Agent

    I've found sadly very little documentation about using the Kace Agent on a Mac. I did find a list of all the runkbot commands for Windows and for a while presumed that this would be the same on a Mac. But I started to realize that this is not the case. Now, I've finally located support articles that show that runkbot 2 0 on a Mac runs inventory where the same command in windows is runkbot 4 0. But then what does 4 0 do on a Mac? And what about the rest of the commands such as 6 0?…

    12 votes
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  20. Agent Provisioning uses NTLMv2 to support Level 5 (NTLMv2 only Refuse LM & NTLM)

    Presently the Agent Provisioning requires NTLM Level 0-4, if your environment uses Level-5 you cannot deploy the Agent via Agent Provisioning.

    9 votes
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