SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Reason for reboot on patching for Windows Server Shutdown Event Tracker

    It would be excellent if the KACE Agent would log the reason for the reboot on Windows Server machines. Even if it just told the Shutdown event tracker that the KACE Agent rebooted, it would prevent the popup when I log into the server and would make my event log pretty. I believe this could be done very easily if the KACE agent calls shutdown.exe on the Windows machines.

    19 votes
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    under review  ·  4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow me to access inventory across organizations

    We are an MSP and we use different orgs to keep track of inventory for our clients. for simplicity how ever we use a single "main" org for ticketing, so our techs dont have to jump back and forth between orgs to pull tickets. the issue is this prevents use form assigning a clients assets (computers and so on) to a ticket. It be great if we could access the assets in one org for a ticket in another.

    19 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    In the future, we will implement role based access controls that will allow you to group and grant access to objects logically within the root Org. This function will take several releases to fully implement but aspects will start appearing in the next release, 6.4

  3. Location

    Allow Location field to be Required when assigning a asset

    18 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to Update asset status via KACE GO mobile app

    There seems to be no way to update (or view) an asset's status in the Kace Go mobile app. This field also is missing from 'Create Asset.'

    Although I'm fairly certain this was there in previous versions, I was directed to a feature request. This seems like it should be one of the most basic features for Asset Management via the mobile app.

    18 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. QR code generate and show it as item of an asset

    Dear Thorsten,

    KACE K1000 request : option to generate a QR-code and show it on screen when you look to the asset information

    QR code should be build based on some selected fields from an asset ( for example – name – location – … ) ?

    This would be a VERY BIG NICE FEATURE !

    18 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Custom Inventory - add support for brackets to allow ANDs and ORs in the order I need them

    Currently using both ANDs and ORs in the same custom inventory rule is unsupported according to the documentation. I was told that they are evaluated from left to right rather than using the normal rules of precedence. This would be particularly handy when you are trying to detect a program whose file might be in more than one location (especially c:\program files\ and c:\program files (x86)).

    16 votes
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    3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to automatically assign an asset to a location based on IP address range.

    It would be nice to have the ability to apply IP address ranges to a location so it'll automatically pull in all assets in that range.

    16 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. License Compliance module change for Server 2016

    Microsoft server 2016 is now licensed per core and you can buy a minimum 8 cores when you buy a license for Server 2016. In Microsoft volume license center you see quantity of 8. So If you buy a server with 6 cores the K1000 needs to know to use 6 cores of your 8 core license leaving 2 cores left to use for another server. If this change isn't made you will have to do manual calculations to figure out if you are compliant.

    15 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offline export of Software Catalog

    The Software Catalog is regularly updated from Dell, but there is no mechanism to export the catalog from an online K1000 to and offline K1000 like there is for patches. Either a separate export/import mechanism for the Software Catalog, or making it part of the patch transport is needed.

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to sync labels with LDAP for computers with nested OU's

    Ability to sync the k1000 with AD to allow it to automatically create label groups & labels for a nested structure..

    e.g.:
    DOMAIN FOREST
    -> Locations OU
    -> Location A
    -> Hallway A
    -> Room 2
    -> Staff
    -> Guest

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. undo archive assets

    IDEA:
    Add Option to undo an asset from Archive, so it is edible again.

    Idea was made because of this problem:
    We made the assets automatically archive themselves, if the device (its kbot) does not report for a period of time, then comes a 2 week of pending, where it is possible to undo the pending, but as soon as the pending is over and the asset is archived, it is no longer possibe to do anyting except changing the Kace-premade funktions (like changing the location, status, …) nor to undo the archive

    Now i have alot of assets with…

    14 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. SIgn-off form for new equipment and then for return

    When an employee comes to a company, we keep a form to sign off on receiving of equipment. Would be nice to do this on the KACE. Then when a termination occurs, to sign off on the return of it maybe send the user an email for their records. That would be a big key to asset management.

    13 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to import existing data into new KACE fields

    For example, the Asset Status field that was recently introduced, we have been using our own custom field for this purpose and now cannot remove the built in field from an asset record, we should have the ability to transfer our data from the existing field to the new one or the ability to export and then import to the new field.

    12 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Category Field in the Contract Asset Type K1000

    In Asset Management one of the types is "Contracts" the default contract categories are Contract-Software, COntract-Other, and Contract Hardware. I want to add another category of contracts and when I duplicated the Contract Software I found that I could not change the Category field. And the duplicated Contract was not part of the Contract Category. I would find it very useful to be able to change that category for that asset type.

    12 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Print/create asset barcode

    Ability to create an asset tag with barcode so that assets can be physically tagged and tracked in the Kace environment.

    9 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. In the assets -> devices can you make it so the status field can be set to required?

    The new status field is great, can we have a checkbox to make this a required field? People add new assets and dont set the status is killing the point of asset management.

    9 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Configuration Management and CMDB

    Since KACE SMA contains most of our assets, I was wondering if there could be a new module for the management of Configuration Items as part of the Configuration Management Process. This will allow to go further in the asset management and simplify change deployment.

    This new module should allow to create a CMDB, which goal is to :
    - Define Configuration Items with customizable linked attributes (Requirements, support, status, version, etc...)
    - Define dependancies relation between Configuration Items
    - If a change is required, be able to display every dependancies from a Configuration Item in order to identify risks…

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Auto-Resize Asset Field

    When editing an Asset, the fields should autoexpand to show the text in the fields. For example I have an Asset that is a Firewall and I have a customer field called Note that is type "Text". When I edit the asset the field Text field only shows about the first 38 characters. If I have a note with 100+ characters it's kind of hard to edit it so on larger notes I have to copy and past to notepad edit then paste it back in. The information shows correctly on reports with the full size but not when editing.

    7 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. linking related asset

    Is it possible to make it so that when you link one asset to another, that each asset shows up as a related asset under each other? Right now it seems that a related asset only show up under the asset that you linked it to. In order to see each asset linked on both sides you need to link the assets from both sides. This can become cumbersome to have to link the assets twice.

    7 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. IP address range option when creating a smart label

    When creating a smart label, be can create selections based on the IP address. But the field is processed like a "simple" numeric field, so we can filter when an IP address begins or contains a specified numeric value.
    But when we use a class-less network, this can be very difficult to specifie a network range like, for example, 192.168.0.16/28. A dedicated range option should be appreciated.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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