SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. linking related asset

    Is it possible to make it so that when you link one asset to another, that each asset shows up as a related asset under each other? Right now it seems that a related asset only show up under the asset that you linked it to. In order to see each asset linked on both sides you need to link the assets from both sides. This can become cumbersome to have to link the assets twice.

    7 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Searching custom asset fields

    When you are adding custom asset fields in the asset types. You are unable to search the added asset fields nor are you able to add them to the asset/categories.

    You are adding Assets Fields to an asset type. You proceed to asset management section, you aren't able to add the new fields to be able search with in assets.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom rules for assets with similar functionality to ticket custom rules

    It would be good to create custom rules for Assets (similar to Ticket rules) to allow for update or calculating field values in the Asset

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. For the Asset Management Section, save/create fields that are pulling information from "Device"

    The asset management section where all the assets are kept. I am currently pulling information from computers that has the agent with all the hardware information into the assets section. Those are reading from Inventory>>Devices.

    The idea behind this is to let the hardware data save in the asset section with out typing it in , and if the agent was to get deleted. And those info is populating from what the agent is pulling from the computer.

    When the agent is removed from the computer, there is not any details in the asset management section about the device. It…

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Asset import templates

    The ability to create a template which has field mappings set up would streamline the import asset process and reduce the chance of error in selecting the wrong field to map, for example prior to imaging with the K2000 we import new devices into our K1000 for naming etc. As each spreadsheet is from a separate school there are many identical imports, having a pre-determined template would save a lot of time.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ability to export lists

    For any list that is generated, add the ability to export the results in various formats. For instance: Go into Software and locate a specific software title. The resulting page has a list of devices that software is installed on. Off the ability to export All or selected items, from the inventory list to CSV, TXT, XLSX, PDF, etc.

    6 votes
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  7. Ability to run Custom Inventory Rule on a selected group of computers

    If a Custom Inventory Rule is generated in Software it is possible to specify the operating system that gets this rule. But it would also be useful to specify a label with the computers that should run that rule.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Locations - Ability to Sort "View By:" "Locations" view

    Would like the ability to alphabetically sort the list of locations displayed when selecting "View By" and "Locations" from the Assets menu. The list is currently sorted by order entered, or asset unique ID. We have over 100 locations and it makes it very cumbersome to scroll through the list every time. A search field option would also help with this issue.

    6 votes
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  9. Create a Asset Type Service Catalog

    Create a Asset Type Service Catalog, well integrated with service desk, queues, KB and User Portal.

    Asset to define each Service available.
    Queue - will populate on category, SLA, Priority.
    approval Required - populate who will aprove when required
    Description - will populate on KB and User Portal.

    6 votes
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  10. Get fields from User Profile

    Able to when you assign a user, you can run a action to get data from user profile like Location, Center cost, Department, custom Fields and insert on asset field (in one shot or synchronized).

    6 votes
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  11. Asset Management (Purchases) - Purchase Grouping, More Fields, Reporting & More!

    Hello. I think it would be awesome if multiple items could be added to a Purchase. It would also be great if there were fields for taxes and fees. Also having a total column would help identifying purchases when it comes time to budget. Currently I do not see any reporting for purchases. As an IT Manager, it would be awesome to have the ability to run reports to see what you have spent with a specific Vendor for specific date range. What would take that even further is the ability to run a report for a location. Say our…

    6 votes
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  12. Management of network interfaces

    In a high security network it is imperative that network interfaces (e.g. Wireless, Mobile, Bluetooth, etc.) be easily managed (e.g. disabled) to ensure that no internet or other network connection be made while connected to the secure network. In other words the only trusted network connection will be the primary wired network interface.
    It would be great if one can easily have all other network connections disabled while connected to the primary network and then re-enabled when a workstation is removed from the protected network.

    6 votes
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  13. Central index of files on workstations

    It'd be useful for many if the agent could upload an index of files from selected locations (Say My Docs, Desktop, etc) to the server so that admins could perform a search for missing documents etc.

    In the future, you could build on this to provide a sharepoint-style enterprise search centre that catalogs workstations aswell as servers.

    6 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to set the default view

    Would like the ability for a service desk tech to set the default view of the assets page to a specific asset type or Active items rather than All items upon opening.

    6 votes
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  15. Add Asset Status to the Device Detail selectable options to display

    Please add Asset Status to the Inventory > Devices > Device Detail options to display on Devices. Make it visible and editable similar to Asset Subtype, Asset Location and Assigned To.

    6 votes
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  16. Asset - Option to disable asset auto creation when a machine performs inventory

    Customers should be able to control the asset creation for machines when the agent performs inventory, as it can be a little bit complicated to manage if you deploy the agent by GPO

    6 votes
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  17. Give Options to Remove or Toggle off required fields in Assets

    I have items in the devices the licences that have fields implemented by the developer. Most of these I do not use and do not want to. It also confuses other members of my team that try to create new items and see all of these unnecessary fields. I also feel this way about location since it has permeated all assets. Can we please have an option to remove these completely or remove them from the new item and item editing view?

    4 votes
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  18. Upload barcode image into Kace with Kace Go

    As an admin, along with the ability to scan barcodes, I would like to be able to upload a picture of the asset's barcode image to the asset record directly from the app.

    4 votes
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  19. Device Usage Policy

    Create a Device Usage Policy where the user accepts it once the device is received.

    4 votes
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  20. Capture networking related info

    Would be nice to have the K1100 capture all of an end-point's neworking related information on checkin - default gateway, DHCP server, DNS servers. This would be very useful in determining if you had some sort of rogue network services provider on your network - or if there were systems that needed to be looked at after an infrastructure change.

    4 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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