KACE Systems Management Appliance (SMA)
Please tell us how you’d like to see the KACE Systems Management Appliance product improved!
135 results found
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Asset Rules Engine
I would like to have a basic rules engine for the Asset portion of the tool so that we can update the Asset fields using the rules. For examples:
If computer is a member of LDAP Label "HR" then apply Department value "HR"
If computer is a member of Label "London" then apply Location Value "London"
If the last login user was "Wayne Smith" apply the user value "Wayne Smith"
If the last inventory was not within the last 30 days then set a custom asset status filed as "Missing"
This could be built in the existing smart label /…
4 votes -
Primary Qwner
I would like to see a field in the Device Inventory for "Primary Owner" of a Computer. It would be nice if settings could be available that work like this:
If the "Primary Owner" field is empty and a user logs into a computer "X" number of times (consecutively), that user is listed in the "Primary Owner" field. If a user has not logged into the computer "X" number of times, the "Primary Owner" field remains empty.
If the "Primary Owner" field is not empty and a user other than the "Primary Owner" logs into the computer, "X" number of…
4 votes -
Give Options to Remove or Toggle off required fields in Assets
I have items in the devices the licences that have fields implemented by the developer. Most of these I do not use and do not want to. It also confuses other members of my team that try to create new items and see all of these unnecessary fields. I also feel this way about location since it has permeated all assets. Can we please have an option to remove these completely or remove them from the new item and item editing view?
4 votes -
make all asset fields searchable from "All Assets"
Make all asset fields searchable from "All Assets" so you can search custom fields from the top level.
4 votes -
Allow items to be marked as in storage and have the KACE agent license removed but keep all information about the device in assets.
When items are sitting on a shelf in storage it would be nice to remove the agent as it is not being used and to also still be able to see the previously inventoried items similar to what you can see after you archive a device. This helps techs know what's on the shelves and if they can be re-purposed or need to be upgraded before reuse.
4 votes -
Asset permissions based on type
It would be nice to be able to create a custom asset type and assign management of that asset to user labels. For instance, if I have fleet vehicles and would like to give management of those assets to our fleet department, I could create a user label for the fleet department and grant that label permissions to manage the asset types related to the fleet assets.
4 votes -
Device Usage Policy
Create a Device Usage Policy where the user accepts it once the device is received.
4 votes -
Inventory - collect all IPs bound to a network interface
In the Inventory, the network interfaces for a Windows machine only lists the "primary" IP address. This is confusing because inventory run on Linux machines list every IP address bound to each interface. The inventory should be configured to list all IP addresses bound to the network interface on Windows; not just the primary IP address.
4 votes -
Add Errors to Asset Import Failures
Include an entry-by-entry error that explains why an Asset Import from CSV failed (or include the ability to export one).
I currently import upwards of 300 assets at a time into K1000 from csv and when a dozen succeed but 288 fail I'd like to see why, especially when they all have identical fields mapped. For example, if the asset is assigned a Location that can't be found in the K1000, put another (error) column on the output saying 'Location not found' against the attempted asset uploaded.
Even better would be the ability to upload the Assets anyway, missing out…
4 votes -
Location Auto Assignment via Subnet
We would like to auto assign locations to new devices based off subnet when the Kace agent is installed vs manually assigning. We have Smart Labels setup by locations so if you could tie it to the location assignment that would be a great feature. This would keep location data up to date. Service Request # 4751029
4 votes -
Upload barcode image into Kace with Kace Go
As an admin, along with the ability to scan barcodes, I would like to be able to upload a picture of the asset's barcode image to the asset record directly from the app.
4 votes -
Create smart label based on Asset Status
It would be helpful to create a smart label based on Asset status. For instance, we could target assets/devices with the "missing" status and run a script against that label that pushes stronger security to it, like complete lockout.
4 votes -
Achive assets with labels and tickets assigned
Support indicated that its not possible to archive assets with tickets and labels assigned. Seems ridiculous that we cant do that. Please allow the option to auto remove items that are tied to an asset so it can be archived.
3 votes -
When importing a CSV to the assets, if the date fields are empty, do not import them, since right now it will show a negative date
Importing a CSV with assets that happen to have blank date fields will generate the dates as 1/1/-001 0:00. It would be cleaner if that entry remains blank after import or it sets up a wildcard date like 1/1/1980 for example.
3 votes -
Log for deleted inventory
It would be really helpful to create a log for all asset records that get deleted. The log should include if the record was deleted by the MIA deletion script versus by a user. If it was a user, list the user that deleted the record.
3 votes -
Inventory KBOX
The KBOX, real or virtual is a computer and an asset. It should have option of including itself in the computer inventory automatically.
3 votes -
Perminence of selections in Check Boxes (NOT reuqire holding CTRL)
When, for example we have a license instance that is applied to 10 machines, in the software license management, you specify the machines you need the license to be aligned to, however I have 200 machines and a scroll box with 10 visible lines. To select multiple items, I have to hold CTRL, and scroll up and tick the boxes. If I let go of control, and press a check box, I loose all the other selections.
This is especially annoying if I am trying to edit such an item, say a user leaves and the license is to aligned…
3 votes -
Restrict users to only view there assigned computers
It would be good if there is the ability to restrict users to only view there assigned computers in inventory view and in asset view. Furthermore only have the ability to change values for the assigned computers.
3 votes -
Customer wants to use the asset management for logistics.
Customer has a few default items which are given to the users like headphones, cables etc.
To keep in track of the items they want to have the option to scan it with the Go App (or search manually) and being able to choose how many parts are taken from stock so the amount is always trackable.If possible also a function when the stock amount drops below a treshhold that an email can be sent.
This is all possible via custom ticket rules but should be possible for the default usage.3 votes -
"BIOS release date changed" is logged continuously
A message is logged continuously in the device change history that the BIOS release date changed. Since this is only one change, it should be logged only once, not continuously.
3 votes
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