SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Allow items to be marked as in storage and have the KACE agent license removed but keep all information about the device in assets.

    When items are sitting on a shelf in storage it would be nice to remove the agent as it is not being used and to also still be able to see the previously inventoried items similar to what you can see after you archive a device. This helps techs know what's on the shelves and if they can be re-purposed or need to be upgraded before reuse.

    4 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Asset permissions based on type

    It would be nice to be able to create a custom asset type and assign management of that asset to user labels. For instance, if I have fleet vehicles and would like to give management of those assets to our fleet department, I could create a user label for the fleet department and grant that label permissions to manage the asset types related to the fleet assets.

    4 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Device Usage Policy

    Create a Device Usage Policy where the user accepts it once the device is received.

    4 votes
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  4. Add Errors to Asset Import Failures

    Include an entry-by-entry error that explains why an Asset Import from CSV failed (or include the ability to export one).

    I currently import upwards of 300 assets at a time into K1000 from csv and when a dozen succeed but 288 fail I'd like to see why, especially when they all have identical fields mapped. For example, if the asset is assigned a Location that can't be found in the K1000, put another (error) column on the output saying 'Location not found' against the attempted asset uploaded.

    Even better would be the ability to upload the Assets anyway, missing out…

    4 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Inventory - collect all IPs bound to a network interface

    In the Inventory, the network interfaces for a Windows machine only lists the "primary" IP address. This is confusing because inventory run on Linux machines list every IP address bound to each interface. The inventory should be configured to list all IP addresses bound to the network interface on Windows; not just the primary IP address.

    4 votes
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    under review  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Upload barcode image into Kace with Kace Go

    As an admin, along with the ability to scan barcodes, I would like to be able to upload a picture of the asset's barcode image to the asset record directly from the app.

    4 votes
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  7. Create smart label based on Asset Status

    It would be helpful to create a smart label based on Asset status. For instance, we could target assets/devices with the "missing" status and run a script against that label that pushes stronger security to it, like complete lockout.

    4 votes
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  8. Radial button to select duplicate detection method

    Option button to force appliance to use only KUID for duplicate detection on appliance instead of duplicate detection criteria

    Enabling the radio button would use only KUID for SMA to detect if it already exists in the assets. Option not enabled would use current detection method for duplicates.

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Log for deleted inventory

    It would be really helpful to create a log for all asset records that get deleted. The log should include if the record was deleted by the MIA deletion script versus by a user. If it was a user, list the user that deleted the record.

    3 votes
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    under review  ·  1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Inventory KBOX

    The KBOX, real or virtual is a computer and an asset. It should have option of including itself in the computer inventory automatically.

    3 votes
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    under review  ·  1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Update KACE GO app to only show the modules that are purchased

    We purchased KACE for Asset Management, however when logged into the KACE GO mobile app, it shows the other modules also for e.g. Service Desk, Monitoring Alerts, Create ticket, etc. These modules should be hidden instead of grayed out.

    3 votes
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  12. script new asset

    It would be nice if we could pre-populate asset forms by the Address Bar variables.

    Example:

    http://IPADDRESS/adminui/asset.php?ASSET_TYPE_ID=8&Name=ServerName01&Description=Test
    Server

    This would be great to pre-fill out asset from a scripting point of view.

    3 votes
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  13. Import "Annotations" from VmWare vCenter to "Notes" field

    We have lots of virtual machines in our environment and have done a lot of work describing them in the Annotation field in vCenter. If Kace could import the annotations into the Notes field (2-way would be best, but not expected) we would save a lot of clicking by having all info available in Kace as well (no need to open vSphere Client to check annotations for which user "owns" the VM etc).

    3 votes
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  14. When importing a CSV to the assets, if the date fields are empty, do not import them, since right now it will show a negative date

    Importing a CSV with assets that happen to have blank date fields will generate the dates as 1/1/-001 0:00. It would be cleaner if that entry remains blank after import or it sets up a wildcard date like 1/1/1980 for example.

    3 votes
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  15. Restrict users to only view there assigned computers

    It would be good if there is the ability to restrict users to only view there assigned computers in inventory view and in asset view. Furthermore only have the ability to change values for the assigned computers.

    3 votes
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  16. Perminence of selections in Check Boxes (NOT reuqire holding CTRL)

    When, for example we have a license instance that is applied to 10 machines, in the software license management, you specify the machines you need the license to be aligned to, however I have 200 machines and a scroll box with 10 visible lines. To select multiple items, I have to hold CTRL, and scroll up and tick the boxes. If I let go of control, and press a check box, I loose all the other selections.

    This is especially annoying if I am trying to edit such an item, say a user leaves and the license is to aligned…

    3 votes
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  17. Customer wants to use the asset management for logistics.

    Customer has a few default items which are given to the users like headphones, cables etc.
    To keep in track of the items they want to have the option to scan it with the Go App (or search manually) and being able to choose how many parts are taken from stock so the amount is always trackable.

    If possible also a function when the stock amount drops below a treshhold that an email can be sent.
    This is all possible via custom ticket rules but should be possible for the default usage.

    3 votes
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  18. Inventory a standalone (non-network) kiosk type of Windows computer from a USB drive & upload the inventory through the K1000 web interface.

    To track assets as well as patch and bios version information for standalone (non-network) kiosk type of Windows computers in the K1000 it would be very useful to inventory such computer from a USB drive with an inventory executable & upload the inventory results via the K1000 web interface. It can be challenging to maintain inventory information (hardware, software, firmware versions) for devices that are never or almost never connected to a network. This would help prioritize asset security efforts by being able to see the inventory for such devices.

    3 votes
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  19. make all asset fields searchable from "All Assets"

    Make all asset fields searchable from "All Assets" so you can search custom fields from the top level.

    3 votes
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  20. "BIOS release date changed" is logged continuously

    A message is logged continuously in the device change history that the BIOS release date changed. Since this is only one change, it should be logged only once, not continuously.

    3 votes
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