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KACE Systems Management Appliance (SMA)

Please tell us how you’d like to see the KACE Systems Management Appliance product improved!

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135 results found

  1. Attach from cloud based storage

    I think it would be awesome to be able attach files from cloud based storage to assets.

    How we manage assets we typicaly get a quote, save it as a PDF, then get a PO which is also anothe PDF. Eventually we get a PDF of the actualy invoice and another PDF of the packing slip.

    We try to make this a single PDF, so it would be cool to just have an attachment feature allowing you to automatically link a file from a cloud storage service just by searching for the file name. Then we wouldn't have to delete…

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  2. Allow Inherited fields to be "Required"

    I would like to have the option to make Inherited Fields such as location and Cost/Profit "Required". I'm forced to use a custom field which then places (2) "location" and "Cost/Profit" fields in the asset.

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  3. I would like to see the hardcoded "Assigned To" field available for every asset type for easier searching

    Computers have a hard coded "Assigned To" field that populates the last user that logged in. All other assets don't have this field so when searching it creates discrepencies. I'd like an "Assigned To" field that can be searched for all devices.

    As of now, if I search for a users name under "All assets" it only returns the PC
    If I search the users name under "monitors" it returns their 2 monitors.

    I would like a search under "All Assets" to return both the computer AND the monitors.

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  4. We would like to suggest allowing the Kace Agent to show the asset type for servers instead of only computers.

    Currently our servers are showing with the asset type Computer under Assets.
    We had to create a sub-type called Server in order to differentiate the computer from the server.

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  5. Ability to map the user (owner) of an asset to the asset when importing

    When importing a csv file of assets, I need to be able to assign that asset to an existing user. To do this manually is very tedious and time consuming.

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  6. multiple nic

    My customer would like to be able to choose a network interface on an endpoint with multiple, NIC. Now we can see the list, but we can't choose which to use.

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  7. For "Contracts" Feature please add "Yearly" notification option

    Currently for Software-Contracts the "Frequency" available are 15mins, 30mins, Hourly, Daily, weekly, and Monthly. However there is no "Yearly" option. Please add Yearly option.

    Also this can all be fixed if there is an option while creating a Software-Contract to add are Yearly Notification Feature and an automated email is sent to the POCs of that specific Software-Contract via the email, and in addition add a reminder for a month or two prior to contract expiration date. So that way the POCs connect with me directly and can provide me software-contract changes/modification and I can then work towards creating a…

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  8. Add an "Exemption" Feature for Computers I don't want Auto-Archived

    If we have multiple segments of users within an organize, for example: team members, Board members and contractors and all are provided a domain computer, however the frequency in which each computer will connect with KACE will be different upon their organizational role. For example if I set Auto-Archiving (MIA) to 120 days intended for the team members segment and Board members dont use their computers within the 120 days, their computers are then scheduled to be Auto-Archived because they connect quarterly or they are unable to Connect for an extended period of time. This then causes an issue because…

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  9. Data Validation on Asset entry

    There is validation available for tickets via approver.

    We find that our techs make a lot of errors in data entry and we need validation rules for asset management, that we define. Which prevents data entry with bad data.

    Thanks.

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  10. How to mange Docker in K1000 through agent or agent less ?

    We have dockers in our environment. Can we pull the information of dockers by using Agent or Agent less.

    Currently K1000 is supports for Vmware, Windows and Linux OS like this do we have any solution for the Dockers.

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  11. Asset import delete file after import

    The new scheduled asset import is great, but would be better if I could have the option to delete the file from the share/FTP site after it successfully imports the data.

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  12. A direct access to the provider menu in Asset management

    We usually access the asset management menu in order to search for a provider. Each time we have to do a selection in the submenu Asset Management › Assets > Provider.
    Can't we have a direct access from the Asset Management root folder ?

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  13. Allow the option to hide categories in the category drop down.

    Allow the option to hide categories in the category drop down.

    I don’t want to delete them. I just want to hide them. Seem like such a simple functionality. Even Bridge track had this back 10 years ago

    Thank you,

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  14. Allow archiving based on labels. e.g. archive every week if label=="nonpersistent"

    We have virtual devices that. by design, cease to exist when the person logs out. But we like to have Kace on them to keep track and collect the overall clone state as well as maintain an accurate inventory.

    We manually delete those devices in Kace every couple of days to clean things up but can't find a way to script that process. We can't use the archiving feature because we have mobile teams abroad that don't reconnect to the Kace SMA for months at a time. Those devices still exist and will report in again so we don't want…

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  15. MIA option to purge inventory item only

    There are many cases where a PC will go a long period of time without being inventoried, which will get caught up in the MIA dragnet, causing the asset to archive into a READONLY state. The end user could be a furloughed employee or the PC could simply be sitting in IT surplus inventory for redeployment. In any case, there are custom fields on the associated asset that may need to be updated, which will not be possible in an archived state. I'm requesting an option on the MIA screen to, "Delete inventory item only without asset archiving." This would…

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  16. license import

    importing licensing asset information into kace is not its best functionality. I have over 700 records that are in need of updating and it appears the only way to get the software records updated it to do it 1x1 or make an unsuccessful attempt to import new records and delete the existing records. If this asset feature could be updated somehow to make managing assets easier that would be great

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  17. Search by assignee name

    Please enable the ability to search for assets by assignee name without the need to do advanced searches. Also, would like all assigned assets to show up under the user section not just inventory items.

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  18. Asset Details to include Purchase details

    When you click on Assets > There should be a place inside these details that we can enter the purchase information for a device. ie. Serial number, cost, date, warranty info.

    The "Purchases" page does not have the necessary details needed for a Device.

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  19. Asset History Needs to be more user friendly

    Asset Management > Assets > Asset Detail: > Show all history.
    This page needs to be updated to allow us to filter on specific events. The way it is now is just a plain text page sorted by Time Stamp which only seems to go back 3 to 4 months.

    The link reads "Show All History" which obviously isn't correct since it's really not "ALL" of it. If I want to see the history of a device and who it was assigned to from day 1, that should be in the list and be easily filtered on. Any other ticketing…

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  20. Scheduled MIA

    It would be helpful to be able to create a schedule and a run now for MIA in addition to the default on/off daily setting. We do a quarterly audit of AD and other management systems and would like to include KACE.

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