SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Configuration Management and CMDB

    Since KACE SMA contains most of our assets, I was wondering if there could be a new module for the management of Configuration Items as part of the Configuration Management Process. This will allow to go further in the asset management and simplify change deployment.

    This new module should allow to create a CMDB, which goal is to :
    - Define Configuration Items with customizable linked attributes (Requirements, support, status, version, etc...)
    - Define dependancies relation between Configuration Items
    - If a change is required, be able to display every dependancies from a Configuration Item in order to identify risks…

    7 votes
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  2. Custom rules for assets with similar functionality to ticket custom rules

    It would be good to create custom rules for Assets (similar to Ticket rules) to allow for update or calculating field values in the Asset

    6 votes
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  3. Allow archiving based on labels. e.g. archive every week if label=="nonpersistent"

    We have virtual devices that. by design, cease to exist when the person logs out. But we like to have Kace on them to keep track and collect the overall clone state as well as maintain an accurate inventory.

    We manually delete those devices in Kace every couple of days to clean things up but can't find a way to script that process. We can't use the archiving feature because we have mobile teams abroad that don't reconnect to the Kace SMA for months at a time. Those devices still exist and will report in again so we don't want…

    1 vote
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  4. Location Auto Assignment via Subnet

    We would like to auto assign locations to new devices based off subnet when the Kace agent is installed vs manually assigning. We have Smart Labels setup by locations so if you could tie it to the location assignment that would be a great feature. This would keep location data up to date. Service Request # 4751029

    1 vote
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  5. Ability to Change Asset Type Name Field Properties

    It would be useful to be able to edit the properties of the NAME field within an Asset Type. For example, make it required, make it a single select field, default value, etc.

    3 votes
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  6. Allow the option to hide categories in the category drop down.

    Allow the option to hide categories in the category drop down.

    I don’t want to delete them. I just want to hide them. Seem like such a simple functionality. Even Bridge track had this back 10 years ago

    Thank you,

    1 vote
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  7. A direct access to the provider menu in Asset management

    We usually access the asset management menu in order to search for a provider. Each time we have to do a selection in the submenu Asset Management › Assets > Provider.
    Can't we have a direct access from the Asset Management root folder ?

    1 vote
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  8. Automatically split multiple license entry into individual licenses

    Sometimes on needs to tie an individual license to either a device or a user.

    To individually enter each separate license is a nightmare to do either manually or using bulk import, especially where one has hundreds or thousands of entries to input.

    There should be a way to automatically duplicate the licensing information according to the quantity entered in the first record.

    For example, a button to press that says "convert to individual licenses"

    The routine would
    1) look at the quantity
    2) automatically duplicate the existing record the correct number of times
    3) Listing the quantity for each…

    2 votes
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  9. Inventory a standalone (non-network) kiosk type of Windows computer from a USB drive & upload the inventory through the K1000 web interface.

    To track assets as well as patch and bios version information for standalone (non-network) kiosk type of Windows computers in the K1000 it would be very useful to inventory such computer from a USB drive with an inventory executable & upload the inventory results via the K1000 web interface. It can be challenging to maintain inventory information (hardware, software, firmware versions) for devices that are never or almost never connected to a network. This would help prioritize asset security efforts by being able to see the inventory for such devices.

    3 votes
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  10. Radial button to select duplicate detection method

    Option button to force appliance to use only KUID for duplicate detection on appliance instead of duplicate detection criteria

    Enabling the radio button would use only KUID for SMA to detect if it already exists in the assets. Option not enabled would use current detection method for duplicates.

    3 votes
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  11. Display all "assigned to" assets in user record

    Currently, if you go to a user's record, it will show all associated devices and "associated assets", but ONLY if you have added a custom field of "user" to the asset. There is the built-in field in assets of "assigned to", it would be nice to have the user record display anything that has their name in the "assigned to" field in an asset to eliminate the need to duplicate data.

    29 votes
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  12. Ability to automatically assign an asset to a location based on IP address range.

    It would be nice to have the ability to apply IP address ranges to a location so it'll automatically pull in all assets in that range.

    16 votes
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  13. Asset import delete file after import

    The new scheduled asset import is great, but would be better if I could have the option to delete the file from the share/FTP site after it successfully imports the data.

    1 vote
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  14. How to mange Docker in K1000 through agent or agent less ?

    We have dockers in our environment. Can we pull the information of dockers by using Agent or Agent less.

    Currently K1000 is supports for Vmware, Windows and Linux OS like this do we have any solution for the Dockers.

    1 vote
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  15. Data Validation on Asset entry

    There is validation available for tickets via approver.

    We find that our techs make a lot of errors in data entry and we need validation rules for asset management, that we define. Which prevents data entry with bad data.

    Thanks.

    1 vote
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  16. For the Asset Management Section, save/create fields that are pulling information from "Device"

    The asset management section where all the assets are kept. I am currently pulling information from computers that has the agent with all the hardware information into the assets section. Those are reading from Inventory>>Devices.

    The idea behind this is to let the hardware data save in the asset section with out typing it in , and if the agent was to get deleted. And those info is populating from what the agent is pulling from the computer.

    When the agent is removed from the computer, there is not any details in the asset management section about the device. It…

    6 votes
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  17. Create smart label based on Asset Status

    It would be helpful to create a smart label based on Asset status. For instance, we could target assets/devices with the "missing" status and run a script against that label that pushes stronger security to it, like complete lockout.

    4 votes
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  18. Add an "Exemption" Feature for Computers I don't want Auto-Archived

    If we have multiple segments of users within an organize, for example: team members, Board members and contractors and all are provided a domain computer, however the frequency in which each computer will connect with KACE will be different upon their organizational role. For example if I set Auto-Archiving (MIA) to 120 days intended for the team members segment and Board members dont use their computers within the 120 days, their computers are then scheduled to be Auto-Archived because they connect quarterly or they are unable to Connect for an extended period of time. This then causes an issue because…

    1 vote
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  19. For "Contracts" Feature please add "Yearly" notification option

    Currently for Software-Contracts the "Frequency" available are 15mins, 30mins, Hourly, Daily, weekly, and Monthly. However there is no "Yearly" option. Please add Yearly option.

    Also this can all be fixed if there is an option while creating a Software-Contract to add are Yearly Notification Feature and an automated email is sent to the POCs of that specific Software-Contract via the email, and in addition add a reminder for a month or two prior to contract expiration date. So that way the POCs connect with me directly and can provide me software-contract changes/modification and I can then work towards creating a…

    1 vote
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  20. multiple nic

    My customer would like to be able to choose a network interface on an endpoint with multiple, NIC. Now we can see the list, but we can't choose which to use.

    1 vote
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