SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Asset Management (Purchases) - Purchase Grouping, More Fields, Reporting & More!

    Hello. I think it would be awesome if multiple items could be added to a Purchase. It would also be great if there were fields for taxes and fees. Also having a total column would help identifying purchases when it comes time to budget. Currently I do not see any reporting for purchases. As an IT Manager, it would be awesome to have the ability to run reports to see what you have spent with a specific Vendor for specific date range. What would take that even further is the ability to run a report for a location. Say our…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Asset permissions based on type

    It would be nice to be able to create a custom asset type and assign management of that asset to user labels. For instance, if I have fleet vehicles and would like to give management of those assets to our fleet department, I could create a user label for the fleet department and grant that label permissions to manage the asset types related to the fleet assets.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow items to be marked as in storage and have the KACE agent license removed but keep all information about the device in assets.

    When items are sitting on a shelf in storage it would be nice to remove the agent as it is not being used and to also still be able to see the previously inventoried items similar to what you can see after you archive a device. This helps techs know what's on the shelves and if they can be re-purposed or need to be upgraded before reuse.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add multiple items to "Purchases"

    I would like to be able to assign multiple assets to a single "Purchase". That way when we buy consumables / Hardware / etc... we can add the entire purchase to one PO rather than generating a PO for every item.

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to map the user (owner) of an asset to the asset when importing

    When importing a csv file of assets, I need to be able to assign that asset to an existing user. To do this manually is very tedious and time consuming.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. We would like to suggest allowing the Kace Agent to show the asset type for servers instead of only computers.

    Currently our servers are showing with the asset type Computer under Assets.
    We had to create a sub-type called Server in order to differentiate the computer from the server.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Smart labels for assets

    I would like to see smart labels for assets that are not devices. This will make filtering and reporting a lot easier for customers that use asset management in large environments

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. View by > No Subtype

    Add the option for viewing inventory items that do not have a subtype. The Advanced Search seems to not have the ability to filter out devices with a subtype using the built in operators including RegEx. At least it doesn't in Inventory.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. The ability to delete built-in asset subtypes.

    New in v 9, they provide built-in subtypes for printers. We don't asset tag printers so we don't need those subtypes, but I'm not able to delete them or even edit them to remove the printer-specific fields to make it usable.

    33 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. KACE should have the OOTB ability to search assets using various different asset attributes

    KACE should have the OOTB ability to search assets by various different attributes, for e.g. Serial#, Host name, User name, asset tag, etc. in the Asset Management module.

    Thank you!

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Update KACE GO app to only show the modules that are purchased

    We purchased KACE for Asset Management, however when logged into the KACE GO mobile app, it shows the other modules also for e.g. Service Desk, Monitoring Alerts, Create ticket, etc. These modules should be hidden instead of grayed out.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. When machines are P2V, delete firmware updates in DB

    SR Number:4358596

    We have machines that have been converted from physical to virtual machines in hyperv. When these machines were converted, they had outstanding firmware updates available. The machine inventory no longer shows the dell updates as being available. However, the firmware widget and the dell updates reports still show these firmwares as being available, because the data has not been removed from the DB.

    I feel the firmware update data should be removed from the database when system model = virtual machine, as the machine is no longer physical.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. I would like to see the hardcoded "Assigned To" field available for every asset type for easier searching

    Computers have a hard coded "Assigned To" field that populates the last user that logged in. All other assets don't have this field so when searching it creates discrepencies. I'd like an "Assigned To" field that can be searched for all devices.

    As of now, if I search for a users name under "All assets" it only returns the PC
    If I search the users name under "monitors" it returns their 2 monitors.

    I would like a search under "All Assets" to return both the computer AND the monitors.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Restrict users to only view there assigned computers

    It would be good if there is the ability to restrict users to only view there assigned computers in inventory view and in asset view. Furthermore only have the ability to change values for the assigned computers.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Device Usage Policy

    Create a Device Usage Policy where the user accepts it once the device is received.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to Update asset status via KACE GO mobile app

    There seems to be no way to update (or view) an asset's status in the Kace Go mobile app. This field also is missing from 'Create Asset.'

    Although I'm fairly certain this was there in previous versions, I was directed to a feature request. This seems like it should be one of the most basic features for Asset Management via the mobile app.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to import existing data into new KACE fields

    For example, the Asset Status field that was recently introduced, we have been using our own custom field for this purpose and now cannot remove the built in field from an asset record, we should have the ability to transfer our data from the existing field to the new one or the ability to export and then import to the new field.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Asset import templates

    The ability to create a template which has field mappings set up would streamline the import asset process and reduce the chance of error in selecting the wrong field to map, for example prior to imaging with the K2000 we import new devices into our K1000 for naming etc. As each spreadsheet is from a separate school there are many identical imports, having a pre-determined template would save a lot of time.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow Inherited fields to be "Required"

    I would like to have the option to make Inherited Fields such as location and Cost/Profit "Required". I'm forced to use a custom field which then places (2) "location" and "Cost/Profit" fields in the asset.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. SIgn-off form for new equipment and then for return

    When an employee comes to a company, we keep a form to sign off on receiving of equipment. Would be nice to do this on the KACE. Then when a termination occurs, to sign off on the return of it maybe send the user an email for their records. That would be a big key to asset management.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base