SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. When importing a CSV to the assets, if the date fields are empty, do not import them, since right now it will show a negative date

    Importing a CSV with assets that happen to have blank date fields will generate the dates as 1/1/-001 0:00. It would be cleaner if that entry remains blank after import or it sets up a wildcard date like 1/1/1980 for example.

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. IP address range option when creating a smart label

    When creating a smart label, be can create selections based on the IP address. But the field is processed like a "simple" numeric field, so we can filter when an IP address begins or contains a specified numeric value.
    But when we use a class-less network, this can be very difficult to specifie a network range like, for example, 192.168.0.16/28. A dedicated range option should be appreciated.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add 'Unassigned' as option in 'Assigned to' field in Computer Assets

    Currently I can't set the 'Assigned to' field to 'Unassigned' after it has already been assigned to a user. In 6.x and older when you had a User field in assets, 'Unassigned' could be selected.

    A couple of examples as to why this is necessary:
    1) Often times computers will sit on a shelf to be used at a later date after a user gets a new machine. My asset manager needs to set that as 'Unassigned' until it's ready to be assigned to a new user.
    2) A computer is assigned to a user but the user gets a…

    21 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Primary Qwner

    I would like to see a field in the Device Inventory for "Primary Owner" of a Computer. It would be nice if settings could be available that work like this:

    1. If the "Primary Owner" field is empty and a user logs into a computer "X" number of times (consecutively), that user is listed in the "Primary Owner" field. If a user has not logged into the computer "X" number of times, the "Primary Owner" field remains empty.

    2. If the "Primary Owner" field is not empty and a user other than the "Primary Owner" logs into the computer, "X" number of…

    4 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto-Resize Asset Field

    When editing an Asset, the fields should autoexpand to show the text in the fields. For example I have an Asset that is a Firewall and I have a customer field called Note that is type "Text". When I edit the asset the field Text field only shows about the first 38 characters. If I have a note with 100+ characters it's kind of hard to edit it so on larger notes I have to copy and past to notepad edit then paste it back in. The information shows correctly on reports with the full size but not when editing.

    7 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ability to export lists

    For any list that is generated, add the ability to export the results in various formats. For instance: Go into Software and locate a specific software title. The resulting page has a list of devices that software is installed on. Off the ability to export All or selected items, from the inventory list to CSV, TXT, XLSX, PDF, etc.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. QR code generate and show it as item of an asset

    Dear Thorsten,

    KACE K1000 request : option to generate a QR-code and show it on screen when you look to the asset information

    QR code should be build based on some selected fields from an asset ( for example – name – location – … ) ?

    This would be a VERY BIG NICE FEATURE !

    18 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow me to access inventory across organizations

    We are an MSP and we use different orgs to keep track of inventory for our clients. for simplicity how ever we use a single "main" org for ticketing, so our techs dont have to jump back and forth between orgs to pull tickets. the issue is this prevents use form assigning a clients assets (computers and so on) to a ticket. It be great if we could access the assets in one org for a ticket in another.

    19 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    In the future, we will implement role based access controls that will allow you to group and grant access to objects logically within the root Org. This function will take several releases to fully implement but aspects will start appearing in the next release, 6.4

  9. K1000 blacklist should have a feature able to divided.

    K1000 blacklist should have a feature able to divided.

    K1000 cannot apply separated blacklists for Application Control to many devices.
    An user want to configure both below:
    1. block only  'appA'  on devices labeled 'A'
    2. block only  'appB'  on devices labeled 'B'.
    for 1, the user assigns one computer to a device label 'A'  which has application control marked.
    for 2, the user assigns other computer to a device label 'B' which has application control marked. 
    And user checks  'Not Allowed'  on to 'appA' and 'appB'.
    However both appA and appB will be blocked on 'A' devices and 'B'…

    41 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Offline export of Software Catalog

    The Software Catalog is regularly updated from Dell, but there is no mechanism to export the catalog from an online K1000 to and offline K1000 like there is for patches. Either a separate export/import mechanism for the Software Catalog, or making it part of the patch transport is needed.

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to sync labels with LDAP for computers with nested OU's

    Ability to sync the k1000 with AD to allow it to automatically create label groups & labels for a nested structure..

    e.g.:
    DOMAIN FOREST
    -> Locations OU
    -> Location A
    -> Hallway A
    -> Room 2
    -> Staff
    -> Guest

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve the process of linking purchased software licenses to the Software Catalog

    Linking licenses to the software catalog in Kace is an excruciating process:
    1. The description from the vendor and the name in the software catalog are never the same
    2. The software catalog does not seem to provide the manufacturers part number
    3. You can only link licenses to the catalog if the software has been discovered (used in inventory). This forces you to monitor each license and its first use to make sure that you link it. Only this way can you ensure that your licensing picture is correct.
    4. You can only export the titles of the software…

    50 votes
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    under review  ·  3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Synchronize physical inventory from the barcode scanner with automatically discovered assets

    We have a handheld bar-code scanner that we use to inventory all of our physical devices. Before adopting the K1000 we were using Numara Track-it system to do the inventory. The great thing about Track-it was the fact that it synced up very nicely with the bardcode scanner and automatically updated the database over the network once the scanner had been placed in it's docking station. This ultimately eliminated the need to constantly import scanned inventory because there was constant synchronization between the handheld scanner and Numara Track-it System. It would be nice if Kace was able to automatically sync…

    54 votes
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    6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow custom selection of criteria for duplicate machine detection algorithm

    The duplicate machine detection alogirithm is not very good and is certainly NOT once-size-fits-all even though it attempts to be.

    Different items are unique in different customers environments. please provide a way for us to choose which inventory fields drive what is a primary Key in our environment. ps. it would be BIOS Serial number for us, although i know that doesn't work for everyone.

    Fortunately, this is true for our dell hardware

    39 votes
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    5 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. import and export types of assets

    Import types of assets in organizations

    48 votes
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    3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Central index of files on workstations

    It'd be useful for many if the agent could upload an index of files from selected locations (Say My Docs, Desktop, etc) to the server so that admins could perform a search for missing documents etc.

    In the future, you could build on this to provide a sharepoint-style enterprise search centre that catalogs workstations aswell as servers.

    6 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Hard Disk Drive model to computer inventory detail

    It would be very helpful if we could determine the hard drive model installed in our PC's without having to manually search.

    98 votes
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    7 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  18. Import "Annotations" from VmWare vCenter to "Notes" field

    We have lots of virtual machines in our environment and have done a lot of work describing them in the Annotation field in vCenter. If Kace could import the annotations into the Notes field (2-way would be best, but not expected) we would save a lot of clicking by having all info available in Kace as well (no need to open vSphere Client to check annotations for which user "owns" the VM etc).

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to edit Descriptions

    In the default Inventory view, there is a field called description. On Windows boxes, it picks up what each machine is labeled as but on Macs, it remains empty. As we typically have the user listed, it would be helpful if this field were editable or if the same information could be pulled from Macs from one of their custom fields.

    106 votes
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    6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. script new asset

    It would be nice if we could pre-populate asset forms by the Address Bar variables.

    Example:

    http://IPADDRESS/adminui/asset.php?ASSET_TYPE_ID=8&Name=ServerName01&Description=Test
    Server

    This would be great to pre-fill out asset from a scripting point of view.

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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