SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Detect newer patches as "patched" rather than not recording them

    When the patch engine changed for v10 this feature was lost. Devices with software that is "newer" (a later version) than the patch that is detecting currently are not in the compliance report at all, as if they do not have the program installed. Newer versions should be detected as "patched" which was how it worked previously

    6 votes
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  2. Include Firefox In Patch Subscription/Download/Patch Schedule

    Please include FireFox in the applications that can be automatically patched.

    4 votes
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  3. Express patch download

    Many time, device patching will at "Downloading" when a KB is needed. A patch download will fix that.

    The issue is that everytime Patch Download process will first retrieve Catalogs, and then download KB. Retrieve Catalog may takes lots of time, especially in the morning at weekend, guess everyone is doing that.

    I know we should done a Detect job first, yes we are doing that, the problem is that some device just need another KB after one KB is applied.

    Can we have a "Express Download" that download KB only? I thnk New Catalog is not nescessary since Detect…

    1 vote
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  4. Add a patch label to multiple schedules

    Hello, it would be very useful to allow a patch label to be added to multiple patch schedules at once, rather than having to open and edit each patch schedule.
    I have many many schedules - opening each one to add a label is time consuming.

    1 vote
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  5. Dependent Reboot

    It would be good to add a dependent patching feature. This would be useful when patching servers. I would like to be able to automatically initiate a patching process or a reboot of an application server after the associated database has been patched.

    1 vote
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  6. Dropdown list of valid label names in smart label definitions.

    When entering a label name in a smart label definition, provide a dropdown list of valid label names to choose from. This would prevent typographical errors from creating an invalid definition. For example we have a smart label of "emergency" patches embedded in our deployment jobs which is usually empty. The label name was misspelled for over a year but not caught until we put a patch in the emergency smart label and it didn't go out as expected.

    4 votes
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  7. Reboot Snooze Options in 10.0 (311316) There is no way for the administrator to remove any of these user snooze options

    There is no way for the administrator to remove any of these user snooze options. Terrible Idea users will put off patching as long as they can. We System Admin need to have control of what users can do. Old method after the 5th prompt users new a reboot was coming and at the end of the day the pc's were patched, now anything goes. Kace seriously needs to fix this in the next release.

    4 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. add a run now module for patching similar to scripting

    I would like to see the an option for patch management similar to scripting where you can chose a patch schedule and run it against a device(s) with out having to run the scheduled schedule along with the run now status

    3 votes
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  9. libreOffice

    Please include LibreOffice on KACE 1000 publisher.

    1 vote
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  10. Automatic Software Patch

    It would be nice if the K1000 gave a way to automatically acquire software updates for many of the popular programs like so many other software / patch management programs now do.

    3 votes
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  11. Patching Status Dashboard Single Pane of Glass

    Please create a patch management dashboard that would allow us to quickly view the patching status of all the machines. Such as so many machines are 100% patched. These machines have errors with patching. Compliance per patch. Patches detected but not downloaded. Machines pending reboot. Even a section for just for logged errors throughout the entire patching process. When we see machines with errors let us select them and try to force the patches at that time. I think we need more single panes of glass throughout the Kace appliance but patching is most crucial.

    12 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Dashboard view \ news feed of recently released Microsoft patches

    Dashboard view \ news feed of recently released Microsoft patches. This would be especially true for Feature updates and service packs that Kace\Quest does not deploy from subscription. Would like to see them listed at least in news feed instead of looking at multiple sources such as Microsoft etc to ease in making sure we are on top of latest updates.

    3 votes
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  13. Add an option to set a designated time to download Files after the Signature files download

    Since a machine dect is needed after a Signature File download before needed Patch Files can download, an option to set a designated time to run the File download would help manage the process in addition to the 2 options of After signature download and Every 30 minutes-12 hours.

    As it is now the File setting "After signature download" is ineffective until a machine detect is ran. Once a machine detect is ran, machines will not update the latest patches because they still have to download. When a Patch Schedule runs, the devices will stop at Downloading and will not…

    3 votes
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  14. Enable patching Autodesk 2019 and higher versions

    Enable patching Autodesk 2019 and higher versions

    4 votes
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  15. Patch Notifications Improvements Needed

    Please review the attached chat I had with support. The Notify section of patching needs some serious improvement. The snooze option, if used, needs to be configurable. It's crazy that I can't configure the snooze values. Who gives a user an 8 hour option to snooze? I can see where for some it might work, for us it does not.

    Also, if I don't select any option for Notification, why do the progress and completion text boxes stay enabled while the initial message test box greys out? I was expecting that by selecting nothing for options in notifications that I…

    6 votes
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  16. Include support for Windows 10 for Virtual Desktops (WVD In Azure)

    Microsoft's recent GA of WVD is recognised by KACE as a version of Windows 10, but is not yet recognised for updates and patching. As this is likely to become increasingly used by customers over the next few months it would be good to understand what can be supported and what patches can be included (for example I can install Chrome manually but the SMA will never update it because the build isn't recognised)

    1 vote
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  17. Allow patching/update of VMWare ESXi trough KACE

    There are quite often new updates for ESXi systems released, however, in our company those are currently not being patched as we have no options for it. It would be great if this could be implemented in KACE to allow us to update our ESXi environment using KACE instead of doing it manually or have to use another product for patching.

    3 votes
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  18. Bring Full Installers Back to Patching

    Since the change from PatchLink to Quest providing patches, the Full software installers for Chrome, Adobe, FireFox, etc... are gone. It was so much easier to have that available and push to computers rather than manually downloading and scripting each time a new version comes out. There is an option to download Full Software under subscriptions but it is only for old java and silverlight. Please bring this back!

    1 vote
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  19. Request option to "turn off" Operating System patches for K1000 (Systems Management Appliance)

    I would like the option to DESELECT any OPERATING SYSTEM PATCHES on the K1000 (Systems Management Appliance).

    we only use the K1000 for applications, not for patching the OS

    1 vote
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  20. allow applications to update without kace deploying the software. for example office 365 chrome updates Adobe.

    allow an exception rule for application to update. At the moment chrome does an update. Kace will redeploy the version it has assigned a label to the software.

    Office 365 updates monthly thus changing the version number which means admin have to re-deploy office 365 instead of letting office update freely.

    1 vote
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