SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Request option to "turn off" Operating System patches for K1000 (Systems Management Appliance)

    I would like the option to DESELECT any OPERATING SYSTEM PATCHES on the K1000 (Systems Management Appliance).

    we only use the K1000 for applications, not for patching the OS

    1 vote
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  2. allow applications to update without kace deploying the software. for example office 365 chrome updates Adobe.

    allow an exception rule for application to update. At the moment chrome does an update. Kace will redeploy the version it has assigned a label to the software.

    Office 365 updates monthly thus changing the version number which means admin have to re-deploy office 365 instead of letting office update freely.

    1 vote
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  3. Send e-mail report each time the supported applications and operating systems for patching documentation is updated

    Please implement a way to notify users via e-mail each time the "KACE SMA - K1000 Patching Support" document is updated. Currently, we do not know that this list has been updated until we manually open up the link and view the attachment, which potentially could lead to compliance issues. Example of this attachment is located here: https://support.quest.com/kb/112030/supported-applications-and-operating-systems-for-patching

    3 votes
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  4. Patch on Shutdown

    Patches should be applied on a Shutdown. Users complain that they shutdown every night, but patches are not getting applied. Once they restart patches do get applied.

    "About the shutdown/restart process when running patch jobs the K1000 agent only understands the reboot command because that's the command that K1000 SMA server uses to apply any information on devices.
    This is not a bug, but the developers are working to implement also the shutdown option for the agent in that way if someone performs a shutdown, the agent will recognize that process. This will be added in future versions, for now,…

    7 votes
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  5. Ability to list all devices in inventory - device list that are missing patches and remediate with one click

    What I'd like to see is ability to list all devices in inventory-device view that are missing patches and then select the device , under actions goto patch remediate and create a job to immediately push either all OS patches, or all critical patches, or all patches to the device or list of devices.

    Add in a live view of the jobs would also be good.

    Regards
    Nigel

    11 votes
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  6. Separate Notification for Reboot under Patching

    Currently when using Patch Management, the user can postpone the reboot. However, it is confusing to the user as they get the same notification when they defer or are out of deferments for rebooting. It would be beneficial to have a separate notification window when they can no longer defer or postpone the reboot.

    1 vote
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  7. Be able to run patch management as a silent install after a reboot/login.

    Be able to run patch management as a silent install after a reboot/login.

    1 vote
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  8. Update the vendors patch subscription list

    Can the vendors patch list in subscriptions be reviewed and have new vendors added? I am looking to patch more applications. We are working on pushing the Zoom client to all users, and it would be beneficial to be able to subscribe to patches from Zoom.

    The ability to request new vendors from the subscription's page would be beneficial as well. This would allow KACE managers to be able to submit vendors request without having to submit an improvement request.

    15 votes
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  9. Remotely clean up patch cache on endpoints

    It would be nice to be able to be able to delete the cached patching files from C:\ProgramData\Quest\KACE\patches from the SMA console. Sometimes you need to clear that folder out to fix patching errors or detection issues with stubborn endpoints. Some sort of context command or action available from the inventory screen would be ideal.

    15 votes
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  10. Increase Size or Location of Notification Window

    Most of my users barely notice or ignore my notifications when patching. I would like for the ability to either resize my notification window or to move its location such as the center of the screen so they are forced to see the message.

    1 vote
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  11. email

    I would like to have an email alert option on some patch jobs to email me when the job is complete instead of having the check back at the console.

    3 votes
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  12. Patch based on an CVE number

    Would like have an option that patch for a CVE number, that KACE will automatically choose different KB for different type of OS.

    1 vote
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  13. Allow Microsoft servicing stack updates to available in the patch catalog

    Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.

    1 vote
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  14. Maintence windows by label

    Allow to build patching windows to be set based on labels like scam does containers. This way all managed installs and patching can be limited by a label instead of having to build this out for all managed installs and patching.

    3 votes
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  15. improve agent notifications to include remaining reprompts and countdown time

    The agent notifications in patch schedules do not make it clear to the user how many reprompts they have left or how much time they have left before the reboot is triggered. I would like to see something like:
    3 of 5 prompt
    The computer will reboot in xxx minutes

    4 votes
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  16. Patch Management and Dell Updates

    In a managed installation you have the possibility to perform the installation at boot. It would be helpful if you also introduce these settings for Patch Management and Dell Updates.

    3 votes
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  17. Ability to disable/hide "all patches" checkbox in patch schedules.

    Using the "all patches" checkbox in a patch schedule will cause software installations if the subscription accidently includes software installers. I would like to see the ability to disable/hide the all patches checkbox similar to disabling the all devices checkbox.

    1 vote
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  18. CVE Rating

    Apologies if this has been asked before.

    It would be great to be able to see the CVE and CVSS score for a given patch.
    This could then be used in a dashboard so you could easily identify where to spend your time most appropriately.

    I know a lot are often "under analysis" but it's a standard and I think would be beneficial.

    9 votes
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  19. Patching needs a Workflow Builder with Scripts, Notifications, Machine Actions.

    KACE needs the ability to build out a patching session as a workflow.

    With a Pacthing Workflow you can add in functions such as separate OS and Application patching schedules, Notifications, Scripts, Machine actions, etc. and have them all run within a set overall time and recieve vaulable notifications as the process is running or if something isn't working.

    Currently I have to run scripts before and after certain servers are patched to manage applications/services so a Detect and Deploy job with multiple reboots doesn't corrupt data. Whenever a schedule time needs adjusted, changes have to be made all over…

    86 votes
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  20. Ability to report on newer applicable patches for inactive devices

    KACE is a snapshot in time for patch detection. My customer would like the ability to show compliance based on any applicable patches. Example if a device last detected on the 1st tuesday of a month, we need the ability to show those missing patches as well as the patches released on 2nd tuesday of the month.

    4 votes
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