SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Allow Patches to apply when the Kace prompt is deferred

    Currently, when the KACE agent prompts the user that a reboot is required to complete the patching process, it will give them the option to reboot now or defer until later.

    it will not apply the patches if the user defers until later, and then manually reboots through windows.

    The agent doesn't seem to know to apply the patches anyway, since a reboot is taking place.

    Spoke to a KACE rep and they told me this feature is not available currently.

    1 vote
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Offline Update Option for Dell Updates

    We would like an "Offline Update" option for Dell Updates, similar to the functionality available in patch management to avoid having to reach out directly to downloads.dell.com.

    1 vote
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  3. Increase reboot text and import jpeg for logos

    Option to increase the text for the reboot. 255 characters is very limited.
    Ability to import a jpeg for the logo.
    Ability to have multiple logos or ability to uncheck the logo where not applicable. We have unique groups within our customer that don't want the corporate logo because they were divested but still under our support.
    Ability to set the reboot time instead of snooze. Example instead of snooze, reboot in 1,2,4 hrs.
    Ability to only popup an alert that patching is completed for server OS, so the admin knows the patches are installed and ready for a reboot. …

    5 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Notification if patch subscription is expired

    It would be nice if you could set KACE to alert you with an email or otherwise if your patch subscription expires for one reason or another so you can take action immediately.

    9 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need to be able to patch 2016 Servers

    Please add the Microsoft patches so we can patch our Microsoft 2016 Servers

    7 votes
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  6. Would love to see patching for Linux supported in the KBOX!

    Would love to see patching for Linux supported in the KBOX!

    127 votes
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    9 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

  7. Change Patch Deployment scheduling so that Notify acceptance is required before deploying patches

    Currently, the NOTIFY section says:
    Display an alert dialog to offer the console user a chance to delay or cancel the action before it executes. If no user is logged on to the console, schedule run immediately.

    However, in practical sense, this is not good. I only discovered this after having a session with tech support, and this behavior does not work for us. We have a maintenance window for our servers which require manual intervention to allow reboot of the server during a maintenance window. I was planning on setting up the Kace patch deployment to display a notification…

    7 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Publishers - Ability to add our own Publishers

    Ability to add publishers so we can add more software to be updated.

    18 votes
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  9. Enable function to allow client to initiate patch deployment process to itself

    Enable client to initiate patch deployment process to itself. You can add it to the user console page of the Kace appliance. In the same way as there is a Downloads module for software deployment, Kace should add a new Patch module to allow clients to click on to install all patches defined for deployment to the client, and/or the client can select the patches they want to get deployed to itself.

    6 votes
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  10. xps

    Please add the XPS 12 9Q33 to Dell Update Catalog.

    Missing for too long..

    3 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Dell Update Schedules

    Can you change the standard behavior in schedules whereas, 1) no Device Label is specified and 2) the "All Devices" checkbox is left unchecked, that the schedule will actually deploy to no devices? This is the logical, more intuitive, behavior.

    1 vote
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  12. we need to log why patches didn't get installed. Status RC:2

    Currently KACE logs statuses RC:0 and RC:1, per security regulatory requirements we require to log why patches didn't get installed, regardless of the reason. An option that clients can opt out if not needed because of the amount of data that will be additionally logged into the database.

    If no error is encountered, there are Three possible detection results:
    RC: 0

    rc= 'patched'
    
    detect_result=0

    RC: 1

    rc= 'NOT patched'
    
    detect_result=1

    RC: 2

    rc= 'NA'
    
    detect_result=2

    [2016-05-03.07:00:47][kpatch:main ] detecting: plsFile='C:\ProgramData\Dell\KACE\patches\MS15-020 Security Update for Windows Server 2012 (KB3033889).pls'

    Looking In: [HKEYLOCALMACHINE][SOFTWARE\PatchLink.com\Discovery Agent\NativeScan\151d671a-9851-452e-8c65-827761d98a3a\b168a259-e606-48ba-8722-b9478c33816f]
    Key NOT found

    detect_result=2

    This would be part…

    9 votes
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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  13. Patches are assigned to incorrect OS.

    When setting up a smart label for patches and using the field of "Operating System" I then set that to a value of "Win 2012 R2 SP0 x64" which will incorrectly include patches for Server 2012. Most patches are labeled as applying to both OS. Which isn't correct. For example. KB3161561 has a patch for 2012 and another one for 2012R2. Both are classified as applying to both OS when it should be a one to one relationship.

    1 vote
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow the organization administrator to add and remove the patch update source

    Allow the organization administrator to add and remove the patch update source. The admin should be able to change the patch source to internal or other update sources instead of using Lumention or Windows Update.

    12 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Run again option for failed patch deployments

    There has to be a better way to run patches against failed deployments. In a large organization when a schedule fails for 30 of 600 machines I need a simple way to redeploy to those that failed. As of now I only see the way of copying the failed machines and entering them into a different schedule to retry. That's fine if you only have 1000 machines, but when the numbers climb it's very time consuming and also skews the results percentage in the original run.

    1 vote
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  16. patch schedule detail

    In the 'Patch Schedule Detail' screen the devices under 'Patch Tasks' are not sorted. It is also not possible to sort them manually.

    5 votes
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  17. Ability to stop running patches with one click

    It would be nice to be able to click a “stop” button on the KBOX to stop a currently running patch schedule

    84 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow for Maintenance Windows for patch deployments

    With SCCM there is the option to allow a Maintenance window for a group of machines (collection). So i could have a single patch schedule which defines the group of patches to be deployed and assign it to all systems. The machines would ONLY be able to download and install the patches based on the defined maintenance window.

    Example:

    Server Group A - midnight to 2am
    Server Group B - 2am to 4am
    Server Group C - 4am to 6am

    Patch schedule includes all server groups. But based on the respective windows the times these servers will patch will be…

    8 votes
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  19. Snapshot a Hyper-V Machine before Patching

    Before Patching a Hyper-V Machine wouldn't it be awesome if the K1000 could have the perform a snapshot first, so if it fails you could just revert in a matter of a few minutes.

    16 votes
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    3 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Patch Catalog - Default View

    Just as we have a customized default view in Inventory, can we have a customized default view in Catalog for patch management? It always opens up to show Applicable Packages and 2016. I would rather it default to Individual Packages and a patching label we have created to simply steps.

    4 votes
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