SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. alphabetize lists by default

    There seem to be a few sections (such as the Patching Detect/Deploy Status section under Device Detail) that present lists that I immediately have to click on the top of the column to alphabetize the list. These should be alphabetical by name by default.

    3 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to easily update all computers to a current version of a program ie: Adobe Reader

    Would love a check box to bring all computers up to a current version of a software. When we look at Adobe Reader, we server versions 8-11. Would love a check box on patching to bring all installs up to version 11.

    8 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improve Functionality of No Reboot option

    As a previous user of Shavlik I was hoping to have a No Reboot option in KACE that worked the same way as the Shavlik SafeReboot option: "Alert user, perform action when user logs off". As soon as the user logs off the patches complete installation and the system reboots automatically.

    We have tried the No Reboot option (along with "Automatically reboot when no one is logged in" checked) but that does not seem to work the same way, it doesn't kick off the patch installation or reboot upon logoff. We have researchers who work at all hours and cannot…

    3 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Including a message in no reboot option

    I'd like to have the ability to include a message for the "no reboot" option. Currently, only the "prompt user" and "force reboot" options can include a message.
    For example, in Windows, when using windows updates WSUS, even if no reboot option is used (No auto-restart with logged on users for scheduled automatic updates installations option), the users still get the notification saying the machine has been updated and needs to be rebooted while not forcing a reboot and the notification is present until the system is rebooted. I'd like Kace to be able to do this. Currently in Kace,…

    6 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow for a reboot time window on patching, and ability to coordinate patching/rebooting with WOL.

    Ex: Only patch computers between 11pm-4am. Send a WOL at 11pm and update/reboot as needed between this time frame.

    5 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Start patching process from the client (for servers)

    On my servers I want to start patching completely manual so it would be great if we had an patching option that starts the patching only when an (admin-)user on the client interactively clicks a "Patch now!"-button in a request window.

    Patches could have been downloaded before to the client so that we have something like the "Download-automatically-but-install-manually"-Option in WSUS.

    21 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hi,

    Security>>PatchListing

    Currently Patch Listing displaying with default view "2014" Patches

    Customer Expectation: Default View should display "All Patches"

    Please provide the solution to make changes in the default view settings

    1 vote
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    under review  ·  0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Proxy awareness for the patching module

    If you build it more customers will come.

    7 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow for incremental updates to Bios in K1000 Dell Updates.

    Some of our machines currently have the bios that came on them from the factory, in this case A00.
    The Dell Update catalog on the K1000 has bios A07.
    You cannot jump from A00 to A07 without another bios in between.
    Perhaps having all available bios's available in the Dell Update catalog would be good so that updates wouldn't be broken in this situation.

    21 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. amp agent in patch schedules

    It would be nice to have the AMP Agent Icon displayed in the Scheduled Task Status right between the # column and Machine Name column. We use it to see if the machines in the lab are up and don't have to switch back and forth to the inventory, then label etc to see this info.

    It would be very helpful.

    Marek

    6 votes
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  11. Separate options for Embedded OS

    Right now, selecting and OS automatically includes patches for Embedded OS options. For those not interested in Embedded, it causes extra clutter and work to manage patching.

    Make embedded OS separate options in Subscription. Example: Windows 7, Windows 7 Embedded, Windows 8, Windows 8 Embedded

    12 votes
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  12. "Automatically Reboot: When no one is logged in" seems to reboot computers that are locked. This is not good.

    Having users who lock their computers come back to find their work lost/closed because of a reboot is undesirable. "Logged off" needs to mean logged off. It would also be nice to have this option available under 'Force reboot' so that it only reboots when nobody is logged in.

    7 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. The patch progress window doesn't always close

    KACE Patching, "Patching is in progress. This window will close automatically upon completion. Please wait..." Nice feature, but frequently becomes a permanent desktop fixture. After the patch successfully installs, this window never goes away. Every time I've seen it, it's been with Adobe Flash Player updates, but that could be coincidence since they happen so frequently.

    2 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix the smart label wizard in Dell Updates so that it doesn't reset the criteria fields after each test/create.

    Currently, whenever you Test or Create a smart label of Dell Updates, it resets the non-Catalog fields of the wizard. If you're not paying attention, you could test a label, get the correct output and then create it incorrectly due to these fields being reset to default.

    3 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Patch Stat Reset

    Create a reset stats button that will recalculate all patch stats on the main Patch screen and the Patch List Screen. These stats occasionally get out of synch with the actual machines that need to be patched or that have failed to patch.

    7 votes
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    under review  ·  3 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Patch Stats for Inventory

    It would be nice to be able to see the total # of patches that are in a failed state and those in a not ptached state for each machine listed in the inventory view.

    1 vote
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support for Slovak language in Patch Management

    K1000 currently does not support Slovak language versions of Windows, therefore patching is not possible. It would be nice to have this feature.

    3 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Smart Label patches on type/category

    Let it be possible to also create patch lables on the criteria WHICH category it belongs to.
    Example: Smart Label which only contains Service Packs for Windows 7.
    MS is using this "form" in their WSUS solution. See screenshot.

    20 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Patch Reboot/Non Reboot Options

    Patch Reboot/Non Reboot Options
    We have a large variety of labels, some which include workstations and servers together. If we were to separate them, the amount of labels would get out of hand.
    Under "Patch Schedule > "Reboot Options" I would like to have a way to Prompt or Force Reboot option, unless the OS was "x". If the OS is "x" (any selected system), I can chose a separate option, such as "No Reboot".

    0 votes
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  20. Historical Patching Reporting by date

    Due to auditing, we need to be able to pull up reports on historical patch deployments we have done showing what machines, what date, and what patches were applied to each machine. This report needs to be friendly enough to hand to auditors.

    We will be unable to use the Kbox for patching until this feature amongst others gets implemented.

    9 votes
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