SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. improve agent notifications to include remaining reprompts and countdown time

    The agent notifications in patch schedules do not make it clear to the user how many reprompts they have left or how much time they have left before the reboot is triggered. I would like to see something like:
    3 of 5 prompt
    The computer will reboot in xxx minutes

    1 vote
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  2. Ability to disable/hide "all patches" checkbox in patch schedules.

    Using the "all patches" checkbox in a patch schedule will cause software installations if the subscription accidently includes software installers. I would like to see the ability to disable/hide the all patches checkbox similar to disabling the all devices checkbox.

    1 vote
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  3. Track and manage Bluebeam Updates.

    Track and manage Bluebeam Updates.

    1 vote
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  4. Tray icon color changes if patches are pending

    For the KACE agent tray icon, I would like to see the color be something different, maybe yellow, when there are patches pending that need to be install. That way, when a technician say is working on it, he could go ahead and push patches to the machine to see if a patch resolves an issue.

    3 votes
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  5. Add Milestone Systems patches and updates repository to Patch Manager Catalog

    Add Milestone Systems patches and updates repository to Patch Manager Catalog to stream line patch management for all security camera systems running with milestone systems since the manual software updates for these systems are very time consuming would be a great sales case for alot of enterprises using milestone software to monitor their sites

    1 vote
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  6. Retry button for failed systems on a patch schedule list

    Lets say you have 20 DC's as an example and you run the patching and then click on the screen that shows your patching process and after a period of time lets say a couple systems fail the handshake or upload files error, you cannot just click on the two machines or failed machines and hit "retry" for just those machines. What we need to have is a retry button that retries all the failed or systems that do not show "Completed" - so that you don't have to run the whole patching process again for all systems when you…

    8 votes
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  7. Exclude ip addresses or devices via label or smart label in KACE

    Our servers are managed by WSUS and need KACE to not install an agent or patch the servers.
    We need a way to exclude the servers from KACE.
    Exclude ip addresses or devices via label or smart label in KACE

    1 vote
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  8. Ability to filter patches by Operating System "Begins with" Win 10

    The last 2 weeks we have been very busy getting WIndows 10 build 1709 to patch. The patching stopped since the update of the 24th of July.

    Our patch label had Win 10 as Operating System.
    To fix this, we had to add Win 10 SP0 and Win 10 SP0 x64.

    It would be nice to be able to filter on Operating System "begins with" so we don't have to edit the patch labels every time Microsoft decides to change the current active build version of Windows.

    1 vote
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  9. Remotely clean up patch cache on endpoints

    It would be nice to be able to be able to delete the cached patching files from C:\ProgramData\Quest\KACE\patches from the SMA console. Sometimes you need to clear that folder out to fix patching errors or detection issues with stubborn endpoints. Some sort of context command or action available from the inventory screen would be ideal.

    15 votes
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  10. Additional patch schedule parameter: offset schedule by X days/hours

    The existing run on the {first/second/third...} {Monday/Tuesday...} scheduling option isn't useful for us. Yes, Microsoft puts patches out each Tuesday, but we always patch a certain number of days after Patch Tuesday.

    Having an offset value of x number of days after that would allow us to set a patch schedule once, and it would always fit our schedule.

    Example: "Run on the Second Tuesday of Every Month at 21:00, Offset by 2 days" would set our patch schedule to run at 9pm the Thursday after Patch Tuesday.

    This can't be done with the existing options. If I set it…

    3 votes
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  11. Warning pop-up or other warning creating 'empty' patch schedules

    We had ALL WINDOWS DEVICES (incl servers) mistakenly patched yesterday because there were 2 patch schedules with zero devices in the device box and zero device labels selected. These schedules were there before upgrading to 8.1.108 and no issues. This could be a bug in the code. You should have a warning pop-up or other warning text that you are patching all windows devices in your environment (or similar).
    Luckily we had few calls to IT service desk and no production issues.
    Add a warning please.

    1 vote
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  12. CVE Rating

    Apologies if this has been asked before.

    It would be great to be able to see the CVE and CVSS score for a given patch.
    This could then be used in a dashboard so you could easily identify where to spend your time most appropriately.

    I know a lot are often "under analysis" but it's a standard and I think would be beneficial.

    7 votes
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  13. Add Rocket.Chat and TortoiseGit to the patch feed

    I would like to see more software available. Please add Rocket.Chat for Mac and Windows to the patch feed. What about TortoiseGit for Windows? TortoiseSVN is already included, but not TortoiseGit.

    24 votes
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    under review  ·  0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Validation of distribution results

    Recently, I attempted to deploy Windows .NET 4.7.2 to our users.
    I utilized the Distribution platform and Microsoft's executable.
    (This software will be installed via: NDP472-KB4054531-Web.exe /Q /norestart)

    Ultimately the results showed almost all of them "FAILED" after 3 of 3 attempts.
    Further research showed that most of the clients already had .NET 472 installed, but it reported "FAILED" instead of completed.

    It would be excellent if the 'results' of the deployment would report either 'skipped' or 'success'.
    Thank you for your help and assistance!
    Scott

    1 vote
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  15. Dell Update Schedule Detail page needs fixing

    I don't know if this is a localization issue or what, but in our version of KACE SMA (8.0.320), there are some confusing and/or broken options in the "Schedule" section of the Dell Update Schedule Detail page.

    I was directed here by support, but this isn't really a feature request, this is a flat-out bug IMO.

    In Normal patch management, there is a checkbox to enable run-on-reconnect if a device is offline at the scheduled time, and input boxes for "delay run" and "end after", where you can enter a number of minutes for each setting.

    In Dell Updates, there…

    3 votes
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  16. Undocking and Docking Interrupt Patching Timers

    When a user undocks or docks after they had selected No to a restart, it interrupts the timer and prompts them to restart immediately. Support stated this is due to the IP change from wired to wireless. Can it be modified to handle this IP change so the snooze timeout the user selected is not interrupted?

    1 vote
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  17. More details on why a machine failed to patch.

    I'd like for there to be a way for you to look at what machines failed to patch, and see what errors occurred, and potentially a knowledge-base article about the error. That way you don't need to dig through logs trying to fish out the particular error.

    5 votes
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  18. Requesting foxit phantom pdf patch for updates on windows

    Kace k1000 has Foxit reader and Foxit enterprise reader patches available. The same software publisher (Foxit) has another pdf product called "Foxit Phantom PDF reader" and these patches are not available. Our firm utilizes both applications, but as of now we cant centrally manage them both with kace patching. This will force us to have to script and test a MSI deployment to update phantom pdf reader; which is not as efficient as the patch management.

    As of right now Foxit version 9.1 is only available via kace for foxit reader and not phantom reader as well.
    *Patch Description
    Foxit…

    4 votes
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  19. Rerun patch schedules for only the devices that are offline or have errors

    instead of rerunning a patch schedule for all devices, just continue to run the patch schedule on devices that are not completed or have errored out. If you have two schedules one that has no reboots and and one patch schedule with a reboot option. it should reboot the machine instead of bypassing the pending reboot status inorder to patch the missing patch

    1 vote
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  20. When using no reboot option, notification to let the user know they can reboot

    We use the no reboot option for servers. We would like the ability to leave a popup notification that updates have been applied and reboot when they can. Also show the patches that are being applied

    3 votes
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