SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Notification if patch subscription is expired

    It would be nice if you could set KACE to alert you with an email or otherwise if your patch subscription expires for one reason or another so you can take action immediately.

    10 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix the Patch Catalog

    Monthly Quality roll-ups do not supersede Monthly Security-only roll-ups as they should.

    10 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. we need to log why patches didn't get installed. Status RC:2

    Currently KACE logs statuses RC:0 and RC:1, per security regulatory requirements we require to log why patches didn't get installed, regardless of the reason. An option that clients can opt out if not needed because of the amount of data that will be additionally logged into the database.

    If no error is encountered, there are Three possible detection results:
    RC: 0

    rc= 'patched'
    
    detect_result=0

    RC: 1

    rc= 'NOT patched'
    
    detect_result=1

    RC: 2

    rc= 'NA'
    
    detect_result=2

    [2016-05-03.07:00:47][kpatch:main ] detecting: plsFile='C:\ProgramData\Dell\KACE\patches\MS15-020 Security Update for Windows Server 2012 (KB3033889).pls'

    Looking In: [HKEYLOCALMACHINE][SOFTWARE\PatchLink.com\Discovery Agent\NativeScan\151d671a-9851-452e-8c65-827761d98a3a\b168a259-e606-48ba-8722-b9478c33816f]
    Key NOT found

    detect_result=2

    This would be part…

    9 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

  4. Patching - ability to display list of patches to be installed

    The option to display "details" of a patch job would be nice. A competitors product was nice in this regard. Key patch testers would know with no clicks just what was to be done to their systems.

    9 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. CVE Rating

    Apologies if this has been asked before.

    It would be great to be able to see the CVE and CVSS score for a given patch.
    This could then be used in a dashboard so you could easily identify where to spend your time most appropriately.

    I know a lot are often "under analysis" but it's a standard and I think would be beneficial.

    9 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Historical Patching Reporting by date

    Due to auditing, we need to be able to pull up reports on historical patch deployments we have done showing what machines, what date, and what patches were applied to each machine. This report needs to be friendly enough to hand to auditors.

    We will be unable to use the Kbox for patching until this feature amongst others gets implemented.

    9 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to easily update all computers to a current version of a program ie: Adobe Reader

    Would love a check box to bring all computers up to a current version of a software. When we look at Adobe Reader, we server versions 8-11. Would love a check box on patching to bring all installs up to version 11.

    8 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Exclude certain machines from labels when patching, scripting, software managed install, etc

    When certain machine labels includes some machines that should not be deployed patches or scrpits or software, you select those machines in blank box.

    And selected machines are not affected at all.

    8 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Smart Label Reporting for Missing Patches

    We patch our Servers in Groups of 10 or 20 for easier maintenance and testing. However, we do not automatically deploy these patches to the servers as we want to review each patch and verify that it will not impact any configurations. Right now, once the scheduled patch detection has completed, we have to go through each individual server from the inventory to see what patches are available or run a massive report. This is very time consuming and not very user friendly. I would like to see if there was a way, once the patch detection has completed, an…

    8 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Retry button for failed systems on a patch schedule list

    Lets say you have 20 DC's as an example and you run the patching and then click on the screen that shows your patching process and after a period of time lets say a couple systems fail the handshake or upload files error, you cannot just click on the two machines or failed machines and hit "retry" for just those machines. What we need to have is a retry button that retries all the failed or systems that do not show "Completed" - so that you don't have to run the whole patching process again for all systems when you…

    8 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change Patch Deployment scheduling so that Notify acceptance is required before deploying patches

    Currently, the NOTIFY section says:
    Display an alert dialog to offer the console user a chance to delay or cancel the action before it executes. If no user is logged on to the console, schedule run immediately.

    However, in practical sense, this is not good. I only discovered this after having a session with tech support, and this behavior does not work for us. We have a maintenance window for our servers which require manual intervention to allow reboot of the server during a maintenance window. I was planning on setting up the Kace patch deployment to display a notification…

    7 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Patch Settings for Online Source should show info about patches.tgz

    Should at least have the file size. But would also be nice if a summary of the patches was available.
    Since the process of moving new patches to the offline kbox is manual, it would be nice to provide information about whether it needs to be done.

    7 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Patch Stat Reset

    Create a reset stats button that will recalculate all patch stats on the main Patch screen and the Patch List Screen. These stats occasionally get out of synch with the actual machines that need to be patched or that have failed to patch.

    7 votes
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    under review  ·  3 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need to be able to patch 2016 Servers

    Please add the Microsoft patches so we can patch our Microsoft 2016 Servers

    7 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Proxy awareness for the patching module

    If you build it more customers will come.

    7 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. "Automatically Reboot: When no one is logged in" seems to reboot computers that are locked. This is not good.

    Having users who lock their computers come back to find their work lost/closed because of a reboot is undesirable. "Logged off" needs to mean logged off. It would also be nice to have this option available under 'Force reboot' so that it only reboots when nobody is logged in.

    7 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Patch Notifications Improvements Needed

    Please review the attached chat I had with support. The Notify section of patching needs some serious improvement. The snooze option, if used, needs to be configurable. It's crazy that I can't configure the snooze values. Who gives a user an 8 hour option to snooze? I can see where for some it might work, for us it does not.

    Also, if I don't select any option for Notification, why do the progress and completion text boxes stay enabled while the initial message test box greys out? I was expecting that by selecting nothing for options in notifications that I…

    6 votes
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  18. Please add folders to Patch Management Schedules to organize all the different schedules.

    I have a lot of patch schedules. Some for servers. Some for computers in different locations. It would be helpful if I could organize these into different folders instead of having them all together.

    6 votes
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  19. PC Exception Lists for Patch deployment

    I would like to see an Exception list option added to the Patch Management and the Managed Deploy in the K1000.
    In our case, we have "General Build Groups for different sites that we manage. In these group there might be 150 - 200 computers. In the General Build we want to have all of them to be patched with latest version of Adobe Reader, Java, .Net. But lets say that out of the 150 - 200 PC's there are 5 that we don't want to update the Java because of a particular Application that requires a particular version of…

    6 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Detect newer patches as "patched" rather than not recording them

    When the patch engine changed for v10 this feature was lost. Devices with software that is "newer" (a later version) than the patch that is detecting currently are not in the compliance report at all, as if they do not have the program installed. Newer versions should be detected as "patched" which was how it worked previously

    6 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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