SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Check all sessions before restarting the machine

    When a patch management deploy schedule has a reboot option enabled with the property "Automatically Reboot When No One Is Logged In" set to true, the Dell KACE agent should check *all* sessions on the system, not just the console session. If someone logs-in to their desktop via RDP and then disconnects, the agent (as it works now) will automatically restart the PC because it is only checking the console session.

    6 votes
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Patching - ability to display list of patches to be installed

    The option to display "details" of a patch job would be nice. A competitors product was nice in this regard. Key patch testers would know with no clicks just what was to be done to their systems.

    6 votes
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  3. Enable function to allow client to initiate patch deployment process to itself

    Enable client to initiate patch deployment process to itself. You can add it to the user console page of the Kace appliance. In the same way as there is a Downloads module for software deployment, Kace should add a new Patch module to allow clients to click on to install all patches defined for deployment to the client, and/or the client can select the patches they want to get deployed to itself.

    6 votes
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  4. amp agent in patch schedules

    It would be nice to have the AMP Agent Icon displayed in the Scheduled Task Status right between the # column and Machine Name column. We use it to see if the machines in the lab are up and don't have to switch back and forth to the inventory, then label etc to see this info.

    It would be very helpful.

    Marek

    6 votes
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  5. Including a message in no reboot option

    I'd like to have the ability to include a message for the "no reboot" option. Currently, only the "prompt user" and "force reboot" options can include a message.
    For example, in Windows, when using windows updates WSUS, even if no reboot option is used (No auto-restart with logged on users for scheduled automatic updates installations option), the users still get the notification saying the machine has been updated and needs to be rebooted while not forcing a reboot and the notification is present until the system is rebooted. I'd like Kace to be able to do this. Currently in Kace,…

    6 votes
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    2 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change patch/distribution download location on KACE Agent

    Currently the KACE Agent downloads patches and files to the C drive on machines. This can cause the C drive to fill up if it is a small partition.

    6 votes
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  7. Pre/post-pend batch or script

    I would like to see an option to pre/post-pend a batch or script command for Patch management, Dell updates, and Agent updates for systems that we have running DeepFreeze. I could use it to issue the CLI thaw/freeze command. It's more variables than I care for to try to coordinate Patch Management and Deep Freeze maintenance windows together, and some of the systems take longer to patch than others.

    6 votes
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  8. Minimize Patch Notification

    It would be a nice feature to allow the user the option to minimize a patch notification other than disabling it completely.

    5 votes
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    3 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Increase reboot text and import jpeg for logos

    Option to increase the text for the reboot. 255 characters is very limited.
    Ability to import a jpeg for the logo.
    Ability to have multiple logos or ability to uncheck the logo where not applicable. We have unique groups within our customer that don't want the corporate logo because they were divested but still under our support.
    Ability to set the reboot time instead of snooze. Example instead of snooze, reboot in 1,2,4 hrs.
    Ability to only popup an alert that patching is completed for server OS, so the admin knows the patches are installed and ready for a reboot. …

    5 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Patch Management - Schedule drill down

    Would like to be able to swap screens back to patch schedule vs patch management when drilling down.

    Example:

    Security - Patch Management - Patch Schedule ... I drill down to teh schedule and have to return to the Patch Management to choose the Patch Schedule to drill down to another schedule.

    Photo Attached - Top Photo, fixing to go into a schedule
    Bottom photo - ONly the option to return to the patch management vs Patch schedule selection.

    5 votes
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  11. patch schedule detail

    In the 'Patch Schedule Detail' screen the devices under 'Patch Tasks' are not sorted. It is also not possible to sort them manually.

    5 votes
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  12. Allow for a reboot time window on patching, and ability to coordinate patching/rebooting with WOL.

    Ex: Only patch computers between 11pm-4am. Send a WOL at 11pm and update/reboot as needed between this time frame.

    5 votes
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  13. More details on why a machine failed to patch.

    I'd like for there to be a way for you to look at what machines failed to patch, and see what errors occurred, and potentially a knowledge-base article about the error. That way you don't need to dig through logs trying to fish out the particular error.

    5 votes
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  14. Custom CRON Schedules

    "In the Administrator's Guide it says that custom schedules can be set to "Run on the first Monday of each month at 09:00" and has the example of 0 9 1-7 * 1. This does not work." Your KB article 125945 - We have always run on a monthly patch schedule following Microsoft patch Tuesdays. It would be really beneficial to have this work. Otherwise, I have to adjust times every month.

    5 votes
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    3 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Deploy all patches default setting

    If you reconfigure a detect patch schedule to deploy, it defaults to all patches
    It could make for a very bad day

    4 votes
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    1 comment  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. completion message

    Currently in patch scheduling > Notify > you must have a progress message in order to save a completion message. Also, the progress message shows at all times until the job is done.

    1. Do not require a progress message in order to have a completion message. I only want a completion message in Notify. There is not much point to the progress message, it's just more noise end-users don't care about or need to see, especially if the progress message always shows during the job.

    2. More importantly, for the progress message, allow timeouts to be specified on the…

    4 votes
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  17. Requesting foxit phantom pdf patch for updates on windows

    Kace k1000 has Foxit reader and Foxit enterprise reader patches available. The same software publisher (Foxit) has another pdf product called "Foxit Phantom PDF reader" and these patches are not available. Our firm utilizes both applications, but as of now we cant centrally manage them both with kace patching. This will force us to have to script and test a MSI deployment to update phantom pdf reader; which is not as efficient as the patch management.

    As of right now Foxit version 9.1 is only available via kace for foxit reader and not phantom reader as well.
    *Patch Description
    Foxit…

    4 votes
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  18. Patch Labels

    Add an additional option or change the smart label searches to include ONLY those patches it detects from the system. When I create a smart label for a specific OS and not to include superseded, it displays hundreds of patches most of which are not installed on my systems. It would increase admin efficiency if we don't have to invalidate each patch that doesn't matter.

    4 votes
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  19. Hard Drive Encryption

    Please see if we can inject a script before patching starts to turn off login for encryption (Symantec Endpoint Encryption) and a script to turn back on after patching is done.

    4 votes
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  20. Ability to report on newer applicable patches for inactive devices

    KACE is a snapshot in time for patch detection. My customer would like the ability to show compliance based on any applicable patches. Example if a device last detected on the 1st tuesday of a month, we need the ability to show those missing patches as well as the patches released on 2nd tuesday of the month.

    4 votes
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