SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Allow Microsoft servicing stack updates to available in the patch catalog

    Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.

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  2. Improve the Patching System

    I understand the importance of having the patching system not distribute patches with invalid signatures, but I'd like an option to manually disable patches so that we can run updates against our systems even if there are one or more patches with bad signatures.

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  3. Bring Full Installers Back to Patching

    Since the change from PatchLink to Quest providing patches, the Full software installers for Chrome, Adobe, FireFox, etc... are gone. It was so much easier to have that available and push to computers rather than manually downloading and scripting each time a new version comes out. There is an option to download Full Software under subscriptions but it is only for old java and silverlight. Please bring this back!

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  4. Include support for Windows 10 for Virtual Desktops (WVD In Azure)

    Microsoft's recent GA of WVD is recognised by KACE as a version of Windows 10, but is not yet recognised for updates and patching. As this is likely to become increasingly used by customers over the next few months it would be good to understand what can be supported and what patches can be included (for example I can install Chrome manually but the SMA will never update it because the build isn't recognised)

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  5. Add Offline Update Option for Dell Updates

    We would like an "Offline Update" option for Dell Updates, similar to the functionality available in patch management to avoid having to reach out directly to downloads.dell.com.

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  6. Patch Stats for Inventory

    It would be nice to be able to see the total # of patches that are in a failed state and those in a not ptached state for each machine listed in the inventory view.

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  7. Dell Update Schedules

    Can you change the standard behavior in schedules whereas, 1) no Device Label is specified and 2) the "All Devices" checkbox is left unchecked, that the schedule will actually deploy to no devices? This is the logical, more intuitive, behavior.

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  8. Track and manage Bluebeam Updates.

    Track and manage Bluebeam Updates.

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  9. Patching reboot options default behaviour

    We have Microsoft patching set to prompt the end user about rebooting now or later so they can choose when to restart so it does not affect their work process. While the majority of reboots are prompted and go as planned, over the past couple of years we have seen several occasions where the user is definitely not prompted to restart at patching completion and KACE just restarts the system on its own accord. The most recent time it occurred I lodged a SR with Quest (SR Number:3918626) and a technician checked the logs and between us we concluded that…

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  10. Widget - real time status of a scheduled patch deployment from home screen

    Instead of having to go to each individual patch deployment schedule, to check the current status, the information can be pulled from a widget on the home page. When selected, more in depth info on the schedule(s) running will be listed with the percentage of complete/incomplete can be listed.

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  11. Add Milestone Systems patches and updates repository to Patch Manager Catalog

    Add Milestone Systems patches and updates repository to Patch Manager Catalog to stream line patch management for all security camera systems running with milestone systems since the manual software updates for these systems are very time consuming would be a great sales case for alot of enterprises using milestone software to monitor their sites

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  12. 1 vote
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  13. Separate Notification for Reboot under Patching

    Currently when using Patch Management, the user can postpone the reboot. However, it is confusing to the user as they get the same notification when they defer or are out of deferments for rebooting. It would be beneficial to have a separate notification window when they can no longer defer or postpone the reboot.

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  14. Warning pop-up or other warning creating 'empty' patch schedules

    We had ALL WINDOWS DEVICES (incl servers) mistakenly patched yesterday because there were 2 patch schedules with zero devices in the device box and zero device labels selected. These schedules were there before upgrading to 8.1.108 and no issues. This could be a bug in the code. You should have a warning pop-up or other warning text that you are patching all windows devices in your environment (or similar).
    Luckily we had few calls to IT service desk and no production issues.
    Add a warning please.

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  15. Ability to add smart label to dell update subscription

    Dell updates needs to be setup like Patch Management. We have 100s of different models and we only update BIOS. Currently, we have to download 40gb and sync to the REPs to support deploying the BIOS. Also need the ability to add drivers/bios for other manufactures similar to uploading drivers on the K2

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  16. Undocking and Docking Interrupt Patching Timers

    When a user undocks or docks after they had selected No to a restart, it interrupts the timer and prompts them to restart immediately. Support stated this is due to the IP change from wired to wireless. Can it be modified to handle this IP change so the snooze timeout the user selected is not interrupted?

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  17. Add a patch label to multiple schedules

    Hello, it would be very useful to allow a patch label to be added to multiple patch schedules at once, rather than having to open and edit each patch schedule.
    I have many many schedules - opening each one to add a label is time consuming.

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  18. Request option to "turn off" Operating System patches for K1000 (Systems Management Appliance)

    I would like the option to DESELECT any OPERATING SYSTEM PATCHES on the K1000 (Systems Management Appliance).

    we only use the K1000 for applications, not for patching the OS

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  19. libreOffice

    Please include LibreOffice on KACE 1000 publisher.

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  20. Dependent Reboot

    It would be good to add a dependent patching feature. This would be useful when patching servers. I would like to be able to automatically initiate a patching process or a reboot of an application server after the associated database has been patched.

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