SMA (K1000)

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  1. K1000 8.0 themes

    The 8.0 version theme is very bright and hurts the eyes. I think it would be good to allow several themes, especially to allow a company to theme the site to be how they would like it.

    43 votes
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      5 comments  ·  End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    • Backup organisations separately

      It would be nice to get the possibility to backup organisations separatley, so that you can restore just a single organisation/database instead of the whole KACE.

      34 votes
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        0 comments  ·  Backups  ·  Flag idea as inappropriate…  ·  Admin →
      • Location Overview

        When I open a "location", only the inventory is displayed - no assets. For example, we have assigned a monitor asset to a location - but this monitor is not displayed. It should appear in the "location" everything assigned - otherwise you do not need a location.

        367 votes
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          6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
        • secure ldap

          I would be good if the k1000 would not auto accept certificates for secure ldap from active directory - customer would like to get a way to create self sinned certificate forms for secure ldap , like the same thing you when you want to hook an ssl certificate to the k1000

          13 votes
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            0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
          • PLEASE! GO BACK TO THE PREVIOUSLY INTERFACE COLORS KACE 8.0

            This new User and Admin interface colors and Text sizing on KACE SMA 8.0 is horrible! Please, give us possibility to change this!!!

            9 votes
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              2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • Support Windows 10 Feature Update installations via KACE patching.

              With the new model of Windows updates, we need to be able to easily push these feature updates such as Anniversary Edition via the KACE in order for it to fully replace the current functionality of a WSUS server.

              98 votes
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                8 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
              • Digitally Signed Emails and Service Desk

                The service desk should accept digitally signed emails. Our users typically use a digital certificate and automatically sign all emails. when a digitally signed email is sent to the service desk, the email is blank and you do not see any text. This used to work in previous versions... not sure why it was taken out.

                37 votes
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                  3 comments  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
                • Patching needs a Workflow Builder with Scripts, Notifications, Machine Actions.

                  KACE needs the ability to build out a patching session as a workflow.

                  With a Pacthing Workflow you can add in functions such as separate OS and Application patching schedules, Notifications, Scripts, Machine actions, etc. and have them all run within a set overall time and recieve vaulable notifications as the process is running or if something isn't working.

                  Currently I have to run scripts before and after certain servers are patched to manage applications/services so a Detect and Deploy job with multiple reboots doesn't corrupt data. Whenever a schedule time needs adjusted, changes have to be made all over…

                  15 votes
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                    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
                  • Remove Powershell from new Kace Agent version 7.0.763

                    It's giving our environment all kinds of issues. Inventory will not update on some agents, getting cabarc.exe errors randomly, on all our servers we were getting runkbox.exe errors causing kbox agent to crash. Had to downgrade back to version 6.4.522 to get things stable again.

                    51 votes
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                      4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                    • touch friendly menus

                      the menu that use fly-outs for sub-selections are not touch friendly. They currently use hover to open and close. Please change the functionality that when they are clicked, they stay open till another selection is made

                      9 votes
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                        0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Traffic Shaping for Replication

                        The replication between the appliance and the remote shares e.g. for patches uses for a while, the time to transfer the bytes configured in the bandwidth limitation, 100% of the WAN bandwidth. This causes in some errors when applications try to use the WAN to the same time. A good solution for this would be to use traffic shaping on the appliance to control the bandwidth to each remote share separately. Therefore, it is possible to use a constant bandwidth without interrupting other applications on the WAN Link.
                        Solution for a Linuxsystem see attached File

                        15 votes
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                          1 comment  ·  Replication  ·  Flag idea as inappropriate…  ·  Admin →
                        • Official support for K1000 agent on Server Core

                          Windows Server running in Server Core mode is becoming more popular and is being pushed by Microsoft as the standard install mode for servers. The idea being, use just enough OS, which is lighter, faster, requires less patching and reboots, has a reduced attack surface, consumes less memory, installs and reboots faster, etc... We've become more aggressive with deploying server core since the release of Server 2016. We have over 30 servers running it at this point with plans to double that within a year. I'd rather not have to run a separate WSUS server just for the systems running…

                          16 votes
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                            1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                          • ISO 8601 yyyy-mm-dd date format

                            Version 7.2 appears to have removed the ISO 8601 date format of yyyy-mm-dd, as all of the English localisation options are only mm/dd/yyyy or dd/mm/yyyy. Please return the ISO date format as an option.

                            Part of the problem is that Canada uses all three date formats, even in different federal government departments, even though we adopted ISO 8601 in 1989, but the Canadian localization for dd/mm/yyyy isn't helpful.

                            5 votes
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                              0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
                            • Change command processor action between x64 and x86

                              Say I have a Kace script that calls a batch file. If I tell the script to run a program and specify the batch file directly, it works on an x64 computer but not on an x86 computer. I have found that on x64 computers the appliance is calling c:\Windows\Syswow64\cmd.exe. I suspect it's attempting to call that command processor on x86 computers, and that directory doesn't exist on x86 Windows.

                              Please change it so the script engine figures out which architecture it's looking at and runs the correct command processor.

                              1 vote
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                                1 comment  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Software inventory disks esclusion

                                We have many workstation with fiber connected storages.
                                This volumes are mounted in Windows as disks, but the storage hardware is shared among many clients.
                                When the inventory starts the multiple disk access made are killing the storage performance making user experience with software using these volumes extremely bad.

                                On this disks we don't have any applications, just video files, so there is no need for the Agent to do a software inventory on them.

                                I would like to propose a disk esclution flag\rule to esclude specific disks from inventory scan.

                                Thanks.
                                Attilio

                                3 votes
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                                  0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
                                • Stop using frames. It's 2017.

                                  Maybe there is a use case for using frames. If so, could someone let me know what it is? I find it annoying because I constantly need to copy urls for various reasons. I know I can simply type in /adminui or /userui but then if you leave the browser before it refreshes with a timeout, you end up back in the frame. Then you have to type /adminui and get dragged back from the page you are on and have to navigate back. I just do not see the purpose in this. But I'm open to have the design…

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Save and create child for projects

                                    Can we make the action "save and create child" work on child tickets the same as the parent? Currently creating the child ticket using the action just adds to the upstream parent only. This causes a lot of extra work because the following does not happen on child tickets like on the parent: selecting "allow this ticket to be parent", and then saving, and then finding the child again, and then changing the parent to the newly selected parent. This causes an incredible amount of frustration when running a 3 or 4 level deep project not to mention missing steps…

                                    5 votes
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                                      1 comment  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Restrict Knowledgebase Visibility in Admin Portal Based on Label and Role

                                      Currently assigning a label to a knowledgebase article only hides it from the standard user portal. I would like to be able to also restrict who can view certain knowledgebase articles when logged in though the admin portal. For example, network administrators, system administrators, software developers, etc. should be allowed to place KB articles in Kace that can't be viewed by helpdesk. Currently anyone who can log into the admin portal can view all KB articles.

                                      3 votes
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                                        0 comments  ·  Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Hide Patch Schedules with devices and labels out of scope for user

                                        The K1000 8.0 permission changes prevent users in a limited sub-admin role from adding out-of-scope devices/labels to a patch schedule. It also prevents them from running these schedules.

                                        The user can however still view these patch schedules and remove/modify them. It would be better if any schedule containing an out-of-scope device/label were simply hidden from the user. This would prevent them from accidentally, or intentionally, deleting or breaking an existing schedule.

                                        Alternatively, allow specific patch schedules to be restricted based on role setting.

                                        3 votes
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                                          0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances

                                          I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances. This would require support for additional block storage device types, specifically virtio drivers.

                                          I was able (after messing with the install ISO's /etc/fstab entries) to get it to install and it's working great!

                                          Could NOT import hyper-v nor vmware appliances due to the block device type.

                                          Import pre-configured appliance
                                          Configure block device as VirtIO, and NIC as Intel E1000
                                          Insert FreeBSD installation DVD into available CDROM
                                          Set Boot Order such that the CDROM is booted first
                                          After the VM boots to a prompt asking…

                                          3 votes
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                                            0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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