SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Fix asset creation API bug (api/asset/assets)

    Attempting to create an asset in 11.1.263 using api/asset/assets returns success but returns no IDs and does not create an asset. Server Error log shows: AH01071: Got error 'PHP message: [2021-11-04 08:24:08 -0700] PHP Warning: Invalid argument supplied for foreach() in /kbox/components/asset/api/src/API/Controllers/AssetController.php on line 446'

    This was reported to support but they declined to look into it unless we hire them for consulting. API use is not supported for regular product use. It is only provided for use by consulting clients.

    36 votes
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  2. make all asset fields searchable from "All Assets"

    Make all asset fields searchable from "All Assets" so you can search custom fields from the top level.

    3 votes
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  3. Create a new Asset related in all forms.

    When ADD/Change some field in ASSET/Helpdesk Forms, be able to add a new ASSET related that was missing on selection field.
    Exemplo. Adding data for a License, but are not exist the Local, Department, Center Cost or other ASSET Types related.

    Click on bottom at left to open a popup windows to ADD a new ASSET (local, Center Cost, Department,etc). The same can be used on Service Desk Forms.

    3 votes
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  4. Chromebook Asset Inventory Import GSuite

    When importing Chromebooks from GSuite, make it so it doesn't import deprovisioned chromebooks or add a way to sync only specific OU's or exclude specific OU's to prevent license overage.

    1 vote
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  5. Granular User Control for Asset Management

    Posted at Virutal 2021 UserKon:
    One feature that would make the Assets module more useful is being able to have more granular control over asset types and granting admin rights for certain asset types. For instance, IT people need access to the IT equipment, but if I wanted to allow a fleet management person to manage fleet assets, I can't control access to just those asset types, at least not that I am aware of.

    1 vote
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  6. Integrate KACE Inventory with Jira

    I wanted to use KACE, but unfortuantely we were forced into Jira. That being said. I'd like to see a way for Jira to integrate into KACE to some extent.

    Specifically I'd like to see Assets in KACE be linked in some way to reporting users in Jira so we can just click a link to get to that users computer asset object in KACE.

    Obviously some other integrations would be great too, but this I think would be a good one for me right now.

    1 vote
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  7. Add Asset Status to the Device Detail selectable options to display

    Please add Asset Status to the Inventory > Devices > Device Detail options to display on Devices. Make it visible and editable similar to Asset Subtype, Asset Location and Assigned To.

    6 votes
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  8. "Machine Actions" Button in Asset- and Contract-Items

    In the general options it is possible to define "machine actions" in order to do a VNC-Remote Session for example.

    Please "copy paste" this functionality also for Assets in Asset- and Contract-Management so that we can define Actions on the Asset or Contract page an run specific actions there...

    Background: I would like to implement a dependency-visualisation for assets and contracts and need to call a tool which reads out the dependencies of the Configuration Item (CI) and visualizes them.

    OR

    Even better for us users, Quest implements a solution to visualize dependencies of Assets.
    I wanted to use Graphviz…

    3 votes
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  9. Dell Docking Station S/N or ST Retrieval Through WMI or Powershell

    Hi Team, it would be nice to be able to get the servicetag or serialnumber of the Dell docking station through wmi or powershell. We are a dell shop here using Windows and i am faced with a tedious task of keeping our inventory up to date.

    I am glad Command Monitor allows me to get the screens information. I just wish it would do the same for the docking stations. I think this would be a great feature to think about.

    Thanks.

    1 vote
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  10. Usage of Select Queries for Custom Asset Fields

    The Idea is not new: It would be very useful if we can use Select queries in Asset Custom Fields like we can use it in Servicedesk.

    I think it shouldn´t be a big deal to "copy" this function from Servicedesk in Asset-Management.

    Please implement this function!

    0 votes
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  11. Searching custom asset fields

    When you are adding custom asset fields in the asset types. You are unable to search the added asset fields nor are you able to add them to the asset/categories.

    You are adding Assets Fields to an asset type. You proceed to asset management section, you aren't able to add the new fields to be able search with in assets.

    7 votes
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  12. Scheduled MIA

    It would be helpful to be able to create a schedule and a run now for MIA in addition to the default on/off daily setting. We do a quarterly audit of AD and other management systems and would like to include KACE.

    1 vote
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  13. Asset History Needs to be more user friendly

    Asset Management > Assets > Asset Detail: > Show all history.
    This page needs to be updated to allow us to filter on specific events. The way it is now is just a plain text page sorted by Time Stamp which only seems to go back 3 to 4 months.

    The link reads "Show All History" which obviously isn't correct since it's really not "ALL" of it. If I want to see the history of a device and who it was assigned to from day 1, that should be in the list and be easily filtered on. Any other ticketing…

    1 vote
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  14. Asset Details to include Purchase details

    When you click on Assets > There should be a place inside these details that we can enter the purchase information for a device. ie. Serial number, cost, date, warranty info.

    The "Purchases" page does not have the necessary details needed for a Device.

    1 vote
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  15. Search by assignee name

    Please enable the ability to search for assets by assignee name without the need to do advanced searches. Also, would like all assigned assets to show up under the user section not just inventory items.

    1 vote
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  16. Create a Asset Type Service Catalog

    Create a Asset Type Service Catalog, well integrated with service desk, queues, KB and User Portal.

    Asset to define each Service available.
    Queue - will populate on category, SLA, Priority.
    approval Required - populate who will aprove when required
    Description - will populate on KB and User Portal.

    6 votes
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  17. Get fields from User Profile

    Able to when you assign a user, you can run a action to get data from user profile like Location, Center cost, Department, custom Fields and insert on asset field (in one shot or synchronized).

    6 votes
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  18. license import

    importing licensing asset information into kace is not its best functionality. I have over 700 records that are in need of updating and it appears the only way to get the software records updated it to do it 1x1 or make an unsuccessful attempt to import new records and delete the existing records. If this asset feature could be updated somehow to make managing assets easier that would be great

    1 vote
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  19. Configuration Management and CMDB

    Since KACE SMA contains most of our assets, I was wondering if there could be a new module for the management of Configuration Items as part of the Configuration Management Process. This will allow to go further in the asset management and simplify change deployment.

    This new module should allow to create a CMDB, which goal is to :
    - Define Configuration Items with customizable linked attributes (Requirements, support, status, version, etc...)
    - Define dependancies relation between Configuration Items
    - If a change is required, be able to display every dependancies from a Configuration Item in order to identify risks…

    7 votes
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  20. MIA option to purge inventory item only

    There are many cases where a PC will go a long period of time without being inventoried, which will get caught up in the MIA dragnet, causing the asset to archive into a READONLY state. The end user could be a furloughed employee or the PC could simply be sitting in IT surplus inventory for redeployment. In any case, there are custom fields on the associated asset that may need to be updated, which will not be possible in an archived state. I'm requesting an option on the MIA screen to, "Delete inventory item only without asset archiving." This would…

    1 vote
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