SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Patching Status Dashboard Single Pane of Glass

    Please create a patch management dashboard that would allow us to quickly view the patching status of all the machines. Such as so many machines are 100% patched. These machines have errors with patching. Compliance per patch. Patches detected but not downloaded. Machines pending reboot. Even a section for just for logged errors throughout the entire patching process. When we see machines with errors let us select them and try to force the patches at that time. I think we need more single panes of glass throughout the Kace appliance but patching is most crucial.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bring Full Installers Back to Patching

    Since the change from PatchLink to Quest providing patches, the Full software installers for Chrome, Adobe, FireFox, etc... are gone. It was so much easier to have that available and push to computers rather than manually downloading and scripting each time a new version comes out. There is an option to download Full Software under subscriptions but it is only for old java and silverlight. Please bring this back!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Request option to "turn off" Operating System patches for K1000 (Systems Management Appliance)

    I would like the option to DESELECT any OPERATING SYSTEM PATCHES on the K1000 (Systems Management Appliance).

    we only use the K1000 for applications, not for patching the OS

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. allow applications to update without kace deploying the software. for example office 365 chrome updates Adobe.

    allow an exception rule for application to update. At the moment chrome does an update. Kace will redeploy the version it has assigned a label to the software.

    Office 365 updates monthly thus changing the version number which means admin have to re-deploy office 365 instead of letting office update freely.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Send e-mail report each time the supported applications and operating systems for patching documentation is updated

    Please implement a way to notify users via e-mail each time the "KACE SMA - K1000 Patching Support" document is updated. Currently, we do not know that this list has been updated until we manually open up the link and view the attachment, which potentially could lead to compliance issues. Example of this attachment is located here: https://support.quest.com/kb/112030/supported-applications-and-operating-systems-for-patching

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Separate Notification for Reboot under Patching

    Currently when using Patch Management, the user can postpone the reboot. However, it is confusing to the user as they get the same notification when they defer or are out of deferments for rebooting. It would be beneficial to have a separate notification window when they can no longer defer or postpone the reboot.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to list all devices in inventory - device list that are missing patches and remediate with one click

    What I'd like to see is ability to list all devices in inventory-device view that are missing patches and then select the device , under actions goto patch remediate and create a job to immediately push either all OS patches, or all critical patches, or all patches to the device or list of devices.

    Add in a live view of the jobs would also be good.

    Regards
    Nigel

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Be able to run patch management as a silent install after a reboot/login.

    Be able to run patch management as a silent install after a reboot/login.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Patch on Shutdown

    Patches should be applied on a Shutdown. Users complain that they shutdown every night, but patches are not getting applied. Once they restart patches do get applied.

    "About the shutdown/restart process when running patch jobs the K1000 agent only understands the reboot command because that's the command that K1000 SMA server uses to apply any information on devices.
    This is not a bug, but the developers are working to implement also the shutdown option for the agent in that way if someone performs a shutdown, the agent will recognize that process. This will be added in future versions, for now,…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update the vendors patch subscription list

    Can the vendors patch list in subscriptions be reviewed and have new vendors added? I am looking to patch more applications. We are working on pushing the Zoom client to all users, and it would be beneficial to be able to subscribe to patches from Zoom.

    The ability to request new vendors from the subscription's page would be beneficial as well. This would allow KACE managers to be able to submit vendors request without having to submit an improvement request.

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase Size or Location of Notification Window

    Most of my users barely notice or ignore my notifications when patching. I would like for the ability to either resize my notification window or to move its location such as the center of the screen so they are forced to see the message.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. email

    I would like to have an email alert option on some patch jobs to email me when the job is complete instead of having the check back at the console.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Patch based on an CVE number

    Would like have an option that patch for a CVE number, that KACE will automatically choose different KB for different type of OS.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remotely clean up patch cache on endpoints

    It would be nice to be able to be able to delete the cached patching files from C:\ProgramData\Quest\KACE\patches from the SMA console. Sometimes you need to clear that folder out to fix patching errors or detection issues with stubborn endpoints. Some sort of context command or action available from the inventory screen would be ideal.

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Microsoft servicing stack updates to available in the patch catalog

    Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Maintence windows by label

    Allow to build patching windows to be set based on labels like scam does containers. This way all managed installs and patching can be limited by a label instead of having to build this out for all managed installs and patching.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Patch Management and Dell Updates

    In a managed installation you have the possibility to perform the installation at boot. It would be helpful if you also introduce these settings for Patch Management and Dell Updates.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support Windows 10 Feature Update installations via KACE patching.

    With the new model of Windows updates, we need to be able to easily push these feature updates such as Anniversary Edition via the KACE in order for it to fully replace the current functionality of a WSUS server.

    447 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    18 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. improve agent notifications to include remaining reprompts and countdown time

    The agent notifications in patch schedules do not make it clear to the user how many reprompts they have left or how much time they have left before the reboot is triggered. I would like to see something like:
    3 of 5 prompt
    The computer will reboot in xxx minutes

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to disable/hide "all patches" checkbox in patch schedules.

    Using the "all patches" checkbox in a patch schedule will cause software installations if the subscription accidently includes software installers. I would like to see the ability to disable/hide the all patches checkbox similar to disabling the all devices checkbox.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

Feedback and Knowledge Base