SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Update survey emails to streamline feedback submission

    Would like to see the survey emails contain the 1-5 star rating as a hyperlink, so that the user can just click on a rating and have the survey result logged with a single click. Then the user can be directed to the website so they can add comments as well if they so chose.

    My company is looking to drive survey engagement and we think that streamlining the feedback process could increase the number of responses we are seeing.

    Thank you,

    6 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve Advanced Search Logic

    Currently, as of version 7.1, the Advanced Search (which is leveraged by labels, etc) uses a graphical line-based approach to scope your search, with only basic OR/AND operators and very confusing (visually) "grouping", and this makes following or adjusting the logic of a search extremely difficult and confusing.

    A simple fix would be to change 'grouping' to include parenthesis on either side of each respective line item to provide visible boundaries for our constraints. Additionally, or alternatively, you could provide the summarized search logic below all of the advanced search lines to get a better idea of what the logic…

    13 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stop wasting space at the top of the page

    The static frame at the top of the web UI wastes a lot of space. Please make it much smaller.

    7 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  4. Date start on sunday

    Ability to change the start date on the pop up calendar. Most calendars start on Sunday not Monday

    12 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  5. Give the admin the ability to change the UI

    The flat-look UI in 8.1 is a disaster. Who on earth thought it was a good idea to emulate Win10? The stark white with light grey is very hard on the eyes. Give the Admin the ability to revery to a proper colour scheme or even better the UI from 7.x.

    1 vote
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  6. ISO 8601 yyyy-mm-dd date format

    Version 7.2 appears to have removed the ISO 8601 date format of yyyy-mm-dd, as all of the English localisation options are only mm/dd/yyyy or dd/mm/yyyy. Please return the ISO date format as an option.

    Part of the problem is that Canada uses all three date formats, even in different federal government departments, even though we adopted ISO 8601 in 1989, but the Canadian localization for dd/mm/yyyy isn't helpful.

    5 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  7. The pop-up in Chrome when logging into K1000 should be fixed

    It is annoying to close that pop-up every time when a user logs into the admin site. If SM K1000 wants to become enterprise software, Quest should consider every UX detail.

    3 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  8. Include scripts, distributions, WOL, and patch schedules as machine action options

    This way we could easily and quickly run a script, deploy a software package, or initiate a patch schedule (for just that machine) right from the machine list or machine detail page. Would be extremely handy, browser-agnostic, and save a lot of time.

    For example, if you have the two free Bomgar licenses and chose the hosted option you could initiate a Bomgar session with one or two clicks from the machine page without sending an e-mail message. Or if you are working on getting your patches up-to-date you could focus on one machine and kick off a patch schedule…

    50 votes
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    under review  ·  6 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to rename "name" field for assets

    Enable us to rename the "name" field for assets. For example, if I have a "Purchase Order" asset type, I want the "name" field to hold the PO number. I can instruct the users to use it in that way, but it would be much more intuitive if I could rename it. I understand that it's a mandatory index field, that's fine. let me rename it though so it's more appropriate for the asset type.

    67 votes
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    9 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom Logo on Admin UI

    Could we please have the ability to replace the Admin UI logo as we have the ability to do so on the User UI and Reports.

    Thanks

    67 votes
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    7 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  11. Better Alert Scheduling

    Under Reports/Alerts, it would be nice if the scheduling were better. As it is now, you can only schedule an alert to run every day or once a week. It would be nice if you could schedule an alert bi-weekly, monthly, yearly, etc.

    31 votes
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    planned  ·  3 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  12. Folders for sorting Scripts

    On our K1000, we have a lot of scripts and managed installations. Each one of these relate to different change requests or different incidents, some are related to the same request.

    It would be great if we could have folders for sorting them all.

    Managed installations can be sorted via Labels. So we can view different categories that way (not the best, would prefer a folder structure, but we make do with what we have).

    But for scripts, there is no such thing. I would like to see the ability to create folders, and be able to place scripts in…

    5 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  13. Smart user labels

    Smart user labels

    Now it is not possible to add an smart label for users.
    In the budget code, I have an number that is connected to the organisational structure. By using the seach function i can give a label to users based on a search on this budget code, but I have to relabel my users white every move inside the organisation. White smart user labels, I have to do this only once.

    20 votes
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    3 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  14. Link to go back to K1000 Admin UI from User Console

    Link to go back to K1000 Admin UI from User Console

    4 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  15. Improve search when in a custom view

    When we are using the 'Active Incidents' view or a "Custom' view we would like the search results to be based on the filter.

    When I search 'Active Incidents' for 'printer' I only want to see results for tickets that aren't closed but contain the word 'printer'

    If I wanted to search for 'printer' in all tickets, including closed, i would set the view to 'All Incidents' then search for printers.

    I hope that makes sense!

    Cheers
    Greg

    5 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  16. Exclude based on label

    Having the ability to use labels to exclude from, as well as, include systems in an MI etc. would be helpful.

    370 votes
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    22 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Over the coming releases, we will be revamping our targeting and scheduling pages. This a great example of where we will extend your ability to control what you are targeting and when it should be delivered.

  17. Logo Override - allow override to occur prior to first log on

    UserConsole Logo Does Not Show Up Until Second Log On (179778):
    https://support.software.dell.com/k1000-systems-management-appliance/kb/179778

    I realize this is working as designed according to the KB article above, but this is bad design. Logo Override needs to be allowed to occur even before the user first logs on.

    3 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  18. Smart Labels - Ability to force refresh of ASSET based ones

    Possibly create a new Smart Label category which is primarily asset based. In our situation we use the asset information to select extra packages which are visible to this machine in helpdesk and also during imaging. Being able to force refresh on asset only (ie labels which dont require any information from an inventory) smart labels would be great. It would mean that we could sell a license key to a student, select what ever it is as an available package and not have to wait for his machine to check in. It would speed things up quite a bit.…

    6 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  19. Merge computers

    Assets and Inventory tend to have duplicate computers for different reasons. Reports can tell you the name of the duplicates but the ability to Merge the computer by Host name, Mac Address or Bios SN would be helpful.

    22 votes
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    4 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  20. 73 votes
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    under review  ·  14 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
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