SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Reports saved to folder

    It would be very helpful to be able to have scheduled reports saved to a folder location (network share) as an additional option to e-mail.

    1 vote
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  2. Add the option to Disable Custom Inventory Fields so they can easily be reactivated when needed.

    Add the option to Disable Custom Inventory Fields so they can easily be reactivated when needed.
    Sometime it can take a lot of effort to obtain the Custom Inventory desired. Once the information is obtained, the cif needs to be deleted to stop the unnecessary processing.
    It would be nice if there was an option to Disable Custom Inventory Fields to stop the unnecessary processing when it is is not needed, but easily reactivated when needed.

    1 vote
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  3. Allow configuration of PDF orientation when exporting reports

    Some reports could greatly benefit when exporting if they could come out landscape.

    3 votes
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  4. Additional date formats in reports

    I would like to be able to set the date format in reports regardless of the locale. I use the SMA in German and when I create a report I get the date shown as follows: dd.mm.yyyy

    Anyone who has ever tried to sort something according to this format knows how suboptimal that is. Therefore, I would appreciate it if I could choose which format the date should be displayed in a report. This could certainly be implemented via a simple drop-down menu.

    2 votes
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  5. Create a report wizard for patching

    A simple report wizard that allows you to point to a patching label and outputs Machine name, number patches needed by that machines, # successes, # errors and %. Maybe the ability to specify severity level...

    Example output: Test-machine1 20 19 1 95%

    Seems like every org would need this without having someone with SQL scripting and SMA knowledge to have to create it.

    1 vote
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  6. Reporting - Definition of the CSV output file

    My use case was:
    I need an inventory report for the billing of licenses for our customers.
    Unfortunately the billing software only reads CSV files with the following definition:
    - semicolon separated (default is comma seperated)
    - UTF8 (default is )
    - only text fields are between quotation marks (default is all fields are between quotation marks)

    After my unsuccessful searching for an option to define the creation of a Reporting CSV file I contacted the support and I was told that there is no option to define the CSV output file. I was recommended to leave demand here.

    It…

    3 votes
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  7. Patching Snooze Report for agents/machines

    Please add a report that can show how many times a user snoozed the patch job. This can come in handy when a user complains about issues on the machine who refused to do the updates.

    3 votes
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  8. Software Version Reporting - Maintain a list of "Most Current Published Version" software titles

    Currently, maintaining software and patching on machines with software which automatically updates itself is rather difficult, because of the way KACE addresses software versions. I'm finding that if a software package undergoes a major build number change, and the new build number doesn't match a managed install, KACE will overwrite the automatically updated version of the software package with its older version.

    It would be absolutely lovely if KACE was able to maintain an ordered listing of the most current version of a given software title within its inventory the way it monitors patch versions etc, so we could label…

    21 votes
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  9. Report for time to opened status

    It would be beneficial to have a canned report for time from new to open status that accounts for business hours to report on SLA based upon ticket type.

    3 votes
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  10. Add the option to use Report Wizard AFTER a report was created

    Need an option to use the Report Wizard (or SQL) after a report is created. We have reports that were created using the Wizard but that option is no longer available to edit/adjust the report.

    1 vote
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  11. Catalog Windows optional features (Optional Software)

    It would be handy to have reporting available for windows optional features.
    This data is available from powershell -
    Win10:
    Get-WindowsOptionalFeature -Online
    Server:
    Get-WindowsFeature

    3 votes
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  12. Have a Helpdesk Ticketing reoport by location

    We have 32 sites and we need to be able to report tickets by these locations?

    6 votes
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  13. Include 32/64-bit in Software Inventory

    PARTICULARLY with the release of macOS Catalina, which no longer supports 32-bit apps, we would really like a means of identifying which 32-bit apps are installed on our user's computers. This should be added to Software Inventory so that reports can be run that accurately reflect our 32 vs 64-bit install base. It's such a simple detail, please add this in a future release. And soon! Since we've already had a number of users requesting to upgrade.

    6 votes
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  14. See location of installed programs.

    Show location on the machine where KACE found the installed software for nonstandard install locations.

    3 votes
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  15. Ability to Modify Report Categories

    Our list of categories has gotten out of control due to lack of knowledge and too many users. Would like the ability to modify the list when needed

    1 vote
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  16. changing report file types to new Office file types.

    change from XLS to XLSX with Office moving to newer versions. It is becoming more common to have internal blocks on network sending of older file types, like the xls file type, for security reasons. We currently are working towards Office 365 and this is one piece of the project. We can get reports in other file versions but would prefer to have them in Excel as XLSX file type. These old file types are becoming more vulnerable to malware and virus infections.

    1 vote
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  17. Sortable Reports

    It is so frustrating that anytime a custom report is built, it is not exportable to a .xls format that is sortable. If I want a list of all PC's with the Dell Ship Date give it to me with each system AND ship date on a single row of data. As it is, the system information comes out on one row and below that is a "Ship Date" row as a header and then another row or two of ship dates. Please give us an option to get all of the information for 1 device on 1 row of…

    3 votes
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  18. Allow write access to k1000 database

    As most people know you can access the k1000 database using a 3rd party reporting tool, but its only read only access.

    https://support.quest.com/kace-systems-management-appliance/kb/114992/can-i-access-the-k1000-appliance-database-using-a-third-party-reporting-tool-

    If the default user (R1), could be given write access or if another user could be created with write permissions to the database that would be very helpful.

    Example: Make a report showing number of created tickets per day by category, then create a view of that report to be referenced in a summary report

    **normal sql query
    select C.NAME As Category, count(
    )
    FROM HDTICKET T
    INNER JOIN HD
    CATEGORY C on (C.ID =…

    13 votes
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  19. Modify Charlie Root Emails

    We need the ability to be able to change the Charlie Root emails. I would like to change the name, frequency, and what is being reported. Having multiple daily emails saying everything is OK is not efficient.

    7 votes
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  20. View internet activity

    Run reports on internet activity

    2 votes
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