SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Need advanced apache functions

    Need the ability to rewrite the url from the IP address of the Appliance to the SSL certed name.

    Example:

    When a user goes to https://123.123.123.123 it should be redirected to https://k1000.mydomain.com.

    The reason for this is our companies security scans are flagging this as a security violation which could force us to take Kace offline.

    3 votes
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    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow advanced search for devices to filter using the status column.

    The status column for devices shows if a computer has a live connection, and this can be sorted, but not filtered.

    1 vote
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  3. Ability to add devices into an exclusion setting. Maybe something similar to Ignore Client IP Address Setting.

    Ability to add devices into an exclusion setting. Maybe something similar to Ignore Client IP Address Setting. If a device is in this exclusion, it is excluded from getting scripts, managed installs, and patching. Should be able to select what type to be excluded from.

    2 votes
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  4. Configuration option by user for the SMA Device Details to open at your preferred "Deployment Status".

    The previous version opened Device Details by default to Deployment Status = Deployment Scheduled. The current version opens by default to Deployment Status = Installed. Set an appliance default to whatever your developers decide, but allow individual SMA users to change the default view in Settings \ Users \ User Detail.

    1 vote
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  5. Nutanix AHV / KVM deployment support

    Please expand deployment support for new/modern enterprise ready hypervisors such as Nutanix AHV and KVM. KVM image would also be compatible with Proxmox.

    49 votes
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    6 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. syslog enhancement

    Syslog can be send very limited kace log data to a remote syslog server on version 10.1.99, but it can't meet the PROD syslog requirements.
    It's a very important function, customers use syslog for IA and Compliance requirements.
    Syslog is a new feature on 10.0, can we enhancement this feature to send more log data?

    3 votes
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  7. Ability to select logs to send to syslog server

    It would be pretty helpful if we have the ability to select the exact logs which are going to be sent to the remote syslog server. For example: Only Backup Log or Backup Log and Patchdownload Log

    9 votes
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    1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cumulative bar on Task Schedule page

    The Task Schedule page introduced in version 9.0 makes distributing tasks easier, but including a bar for the cumulative "busy-ness" of the appliance would be fantastic. Currently, when looking at the chart you need to scroll up and down to get a sense of the times when the appliance is least busy. Adding a line that gives an indication of how many tasks are running at a given time would make identifying busy and non-busy times easier.

    4 votes
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  9. Add Log for Updates to show who kicked it off

    Just came across where one of the admins kicked off the appliance update. Went to the log and Update portion and did not show which admin kicked it off. No Show History on the page. Current workaround is to give admin near admin access by creating a role and only blocking appliance section.

    1 vote
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  10. Ability to see if device is online / offline from software detail page

    From the software detail page, we usually see which machines need to be brought up to the latest version, it would be helpful if we could see if the machine is online/offline from this page. I know on the far right there is something that shows you when it was last inventoried, but depending how many labels that device has applied to it, this goes offscreen. Also the ability to do device actions from this page (ping, bomgar jump, etc) would also greatly make our jobs easier..

    1 vote
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  11. FreeBSD 11.1 is no longer supported as of September 30, 2018

    Some companies identify EOL operating system releases as potential vulnerability. Currently, SMA version 9.0.270 is running on FreeBSD Version: 11.1-RELEASE-p10. Will there be an upcoming release of KACE that will run on a supported version of FreeBSD (11.2 or 12.0)?

    4 votes
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    2 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enhancement of Kace (Automating ticketing Systems)

    I wish that the ticketing system of Kace be provided with the option of setting ticketing section to send automated responses to tickets submitted under certain category based on certain hours like after hours or weekends. Then follow up with responses to user that originated the ticket and send replies to IT Technicians. At the end, if the ticket is not closed, it should generate a reminder intermittently as in say every 4hours or so.

    1 vote
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  13. Fix the SMTP test when using Anonymous authentication

    We user IP authentication instead of user name/password for our SMTP server. I get an error message whenever I try to send a test email from the SMTP settings in the KACE appliance.

    The error message is: "Invalid email address format for the username"

    This should be fixed to allow a blank username and password to work with the test.

    33 votes
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    5 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Filtering Log File/Live View of Patching

    I like to look at log files while an operation is in process. Sure, I can TRUST the Kace SMA that it is doing what it is supposed to be doing with patches, but I'd like to be able to see step-by-step where it is in the process. I can get an idea in the Access log within the SMA; however it would be nice to see a live log file specific to patching rather than seeing everything that's going on.

    1 vote
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  15. Kace MDM server for macOS

    Apple DEP portal add Kace as a MDM server for macOS i know kace does it for IOS but why not macOS

    13 votes
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  16. Inventory: make the "Assigned to" field as link or popup

    In the inventory of a computer please make the "Assigned To" name as a link to the user or let the information popup like in an service desk ticket. The attached screenshot shows the popup.

    3 votes
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  17. Update "Enable SNMP READ access" to use SNMPv3

    KACE SMA currently only supports SNMP read access with a community string. For security reasons we would like an upgrade to v3 to support a credentialed login.

    3 votes
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  18. Broaden the scope of the User API

    I would like to see more actions available to the users endpoint of the API. The ability to create, modify, delete, and audit logons for user accounts.

    One use case - in an LDAP scenario, you might want to trim thousands of old users who lo longer exist in the LDAP environment (university)

    Another use case - you want a user with necessary permissions to retrieve a user ID from the API in order to submit a ticket as that other user.

    7 votes
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  19. K1000 should support VirtIO drivers

    With the growing popularity of virtualization hypervisors that require VirtIO drives, Quest should start supporting that. Nutanix is another example of an environment where VirtIO drivers are required. Everything else we have can handle it, K1000 is the only outlier.

    52 votes
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  20. I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances

    I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances. This would require support for additional block storage device types, specifically virtio drivers.

    I was able (after messing with the install ISO's /etc/fstab entries) to get it to install and it's working great!

    Could NOT import hyper-v nor vmware appliances due to the block device type.

    Import pre-configured appliance
    Configure block device as VirtIO, and NIC as Intel E1000
    Insert FreeBSD installation DVD into available CDROM
    Set Boot Order such that the CDROM is booted first
    After the VM boots to a prompt asking…

    25 votes
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