SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Cumulative bar on Task Schedule page

    The Task Schedule page introduced in version 9.0 makes distributing tasks easier, but including a bar for the cumulative "busy-ness" of the appliance would be fantastic. Currently, when looking at the chart you need to scroll up and down to get a sense of the times when the appliance is least busy. Adding a line that gives an indication of how many tasks are running at a given time would make identifying busy and non-busy times easier.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Nutanix AHV / KVM deployment support

    Please expand deployment support for new/modern enterprise ready hypervisors such as Nutanix AHV and KVM. KVM image would also be compatible with Proxmox.

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to see if device is online / offline from software detail page

    From the software detail page, we usually see which machines need to be brought up to the latest version, it would be helpful if we could see if the machine is online/offline from this page. I know on the far right there is something that shows you when it was last inventoried, but depending how many labels that device has applied to it, this goes offscreen. Also the ability to do device actions from this page (ping, bomgar jump, etc) would also greatly make our jobs easier..

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. FreeBSD 11.1 is no longer supported as of September 30, 2018

    Some companies identify EOL operating system releases as potential vulnerability. Currently, SMA version 9.0.270 is running on FreeBSD Version: 11.1-RELEASE-p10. Will there be an upcoming release of KACE that will run on a supported version of FreeBSD (11.2 or 12.0)?

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Enhancement of Kace (Automating ticketing Systems)

    I wish that the ticketing system of Kace be provided with the option of setting ticketing section to send automated responses to tickets submitted under certain category based on certain hours like after hours or weekends. Then follow up with responses to user that originated the ticket and send replies to IT Technicians. At the end, if the ticket is not closed, it should generate a reminder intermittently as in say every 4hours or so.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the SMTP test when using Anonymous authentication

    We user IP authentication instead of user name/password for our SMTP server. I get an error message whenever I try to send a test email from the SMTP settings in the KACE appliance.

    The error message is: "Invalid email address format for the username"

    This should be fixed to allow a blank username and password to work with the test.

    26 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Filtering Log File/Live View of Patching

    I like to look at log files while an operation is in process. Sure, I can TRUST the Kace SMA that it is doing what it is supposed to be doing with patches, but I'd like to be able to see step-by-step where it is in the process. I can get an idea in the Access log within the SMA; however it would be nice to see a live log file specific to patching rather than seeing everything that's going on.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Kace MDM server for macOS

    Apple DEP portal add Kace as a MDM server for macOS i know kace does it for IOS but why not macOS

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Inventory: make the "Assigned to" field as link or popup

    In the inventory of a computer please make the "Assigned To" name as a link to the user or let the information popup like in an service desk ticket. The attached screenshot shows the popup.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please have a feature to customize the default asset fields. For e.g, renaming "Location" to "Data Center"

    Please have a feature to customize the default asset fields. For e.g, renaming "Location" to "Data Center"

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Update "Enable SNMP READ access" to use SNMPv3

    KACE SMA currently only supports SNMP read access with a community string. For security reasons we would like an upgrade to v3 to support a credentialed login.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Broaden the scope of the User API

    I would like to see more actions available to the users endpoint of the API. The ability to create, modify, delete, and audit logons for user accounts.

    One use case - in an LDAP scenario, you might want to trim thousands of old users who lo longer exist in the LDAP environment (university)

    Another use case - you want a user with necessary permissions to retrieve a user ID from the API in order to submit a ticket as that other user.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  13. K1000 should support VirtIO drivers

    With the growing popularity of virtualization hypervisors that require VirtIO drives, Quest should start supporting that. Nutanix is another example of an environment where VirtIO drivers are required. Everything else we have can handle it, K1000 is the only outlier.

    34 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances

    I would like to see added support for KVM hypervisor (see ticket 4149427) on virtual appliances. This would require support for additional block storage device types, specifically virtio drivers.

    I was able (after messing with the install ISO's /etc/fstab entries) to get it to install and it's working great!

    Could NOT import hyper-v nor vmware appliances due to the block device type.

    Import pre-configured appliance
    Configure block device as VirtIO, and NIC as Intel E1000
    Insert FreeBSD installation DVD into available CDROM
    Set Boot Order such that the CDROM is booted first
    After the VM boots to a prompt asking…

    25 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to set Manager to Unassigned in User Detail

    Manager field was recently added to the User Detail screen. After manually assigning a Manager to my user record, I am now unable to change it back to 'Unassigned'. It does not appear in the drop-down list.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Agent handler in DMZ

    I think it would be awesome if there was an "agent handler" that could be deployed in the DMZ that would serve as a portal between the network appliance and the outside network agents.

    This would allow internet agents to check in without allowing the whole system to be exposed to attacks.

    27 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allowing changes to the Not Allowed message.

    Currently when an application/program is not allowed through Application Control the message simply says "Application control" "Terminated black listed application".
    Would be nice to change this message to give the user a reason and contact method to get the app white listed.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display K1000 License Number

    I was told by Dell Kace support that a new requirement is to provide the technician with the Dell Kace license number for support. He also told me that this cannot be retrieved from the device. In light of the high turnover rate of Administrator, this information should be viewable in the "About K1000" window with the serial number. It would save a lot of time and arguing with technical support.

    37 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your suggestion. This has been added to the feature request list. We encourage others to vote as we use this input for prioritizing our release plans.

  19. Add custom inventory rules to inventory-devices page

    able to add custom inventory fields in the device-inventory field

    24 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow for the import of Active Directory groups as LDAP Smart Labels.

    This would easily allow for granular label management for users and devices - especially if the groups have already been set up in AD. Additionally, this could potentially allow for some cross over and AD management via KACE and vice versa - as users and computers could be managed via AD in relation to their group membership and therefore their label association.

    30 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4
  • Don't see your idea?

Feedback and Knowledge Base