SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Reboot required option

    On Managed Distribution (install or uninstall), Please have an option that reboot is needed to complete the setup. Users would still be given the alert and snooze options.

    3 votes
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    0 comments  ·  Managed Install  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please remove the "All devices" option or made it harder to activate in Managed Install

    Admin can easily and accidentally deploy a software to all PCs. Why not have a box and you need to type ALL-DEVICES to enable it if that is what you really want. When a PC momentarily freeze and admin is not paying attention, that button is easily clicked on.

    1 vote
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  3. Need the ability to import a CSV or TXT file of machine names for label usage

    Need the ability to import a CSV or TXT file of machine names for label usage within Managed Installations or Scripting.

    1 vote
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  4. Managed Installations notes

    Would like to see a "Notes" field to describe the Managed Installation and any particulars for the Install (who created it, why it was created, etc.)

    1 vote
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  5. Provide ability to remove the option to snooze a managed install

    I would like to be able to limit the options a user has when I'm deploying software. Can we get an option to remove a user's snooze ability?

    For instance, if I'm rolling out Office 2019, and I tell my user base you have 2 weeks to complete this install, at the end of the 2 weeks, I should be able to change the default actions on the install to only say Install now; remove snooze completely. It could just be a check box that I can set after a point in time where I'm ready to force the software…

    9 votes
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  6. smart label security mechanism

    At the moment the Smart Label Function is designed with a "Test" and "Save" - Button. If you want to see, how the amount of clients has been changed, due to the change of your label, you need to click the "Test" Button.

    This is the only possiblity to see if you have done an issue or not.

    Scenario:
    The IT-Supporter is pretty sure that the change he/she made is only a small one and he/she don't need to click the "Test" Button. He/She directly pressed the "Save" Button. Therefore he/she isn't aware about his failure and the Kace starts…

    15 votes
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  7. Allow device exclusion from Managed Install

    When you check "All Devices" for a Managed Install, it would be nice if you could exclude certain devices.

    For example, we have users which use Adobe Pro, however Adobe Reader is a managed install which will deploy to every computer as every user needs it. However, it overrides Adobe Pro as the default PDF application. So being able to exclude our users which use Adobe Pro would be a nice feature.

    1 vote
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  8. Fujitsu PC Support

    We have Dell and Fujitsu HW. It would be helpfull, if K1000 supports the Fujitsu HW more. Especially driver- and OS- Installation is to be done in other steps than with the Dell HW. The Dell Integration is very good. If the Fujitsu Integration would be on the same level, our work would be done easier...

    1 vote
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  9. User settable time options for MI/Script

    As an admin, I would like to the ability to prompt my end users when they get a prompt for a script or MI to install software, say a Windows 10 build update, that they could be given an option to select a time that they could run it, say at 5 PM when they leave for the day.

    In scripting, you could push your jobs out to the end users, and in the script options, give an option to check a box for "Allow User Settable Schedule'. Maybe give options for Run in an hour, run at next shutdown,…

    1 vote
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  10. Better Managed installation log and tracking

    Right now one cannot see if a software has been deployed through an MI or has just been detected as installed. I would like to see better logging for managed installations where the admin can see which devices have performed the MI and when. In case of a failed MI, I would like to see the return code or error without having to go to the agent log

    1 vote
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  11. Add new version to software catalog items for managed installs

    Managed installs using a software catalog payload instead of inventory software have the huge advantage, that the MI will not be triggered if a newer version is already installed. However attaching an installer package to a SW catalog item requires the exact version to be installed and detected on at least one computer. I would like to have the ability to add a version to an existing sw catalog entry to be able to upload the installer package for an MI.
    Also, when a version where a package has been attached previously is no longer discovered, it is not possible…

    1 vote
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  12. Stage Package Installation on Clients

    When a user has a laptop and primarily works remotely the option to install a package before user logon does not work since the user logs in before a VPN connection is established. This results in some managed installations never installing as the K1000 does not stage packages for installation at a later time on the client. If we could have this feature added that would be helpful in managing the software on remote access clients.

    4 votes
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  13. Download software BEFORE Notification

    Currently Managed Installations currently waits to download package/software when Notify is turned on. Request that once the software is downloaded then the Notify is acted upon. This would be much more efficient and less time consuming for the end user. Especially useful for large software packages.

    1 vote
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  14. Software download percentage for Managed installs and file sync

    Show the details of how much data has been synced to a device. We are syncing the 4gb iso for Windows 10 builds. Would like to know what the progress is and when the sync is completed. Same with managed installations- would like to know the status of deploying-downloading and what percent or is it installing the software.

    4 votes
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  15. Monitoring software installs for users

    Monitoring downloads for users not just IT distributers. There needs to be a means of those requesting downloads to be able to see that a download of software is in progress (other than saying it has been requested, which can sometimes last weeks). Some clear indicator of more specific percentage status is needed so the user knows that there is genuine progress happening. This would be incredibly useful and would also help take some pressure off of the IT department needing to look into this which special access permissions for each instance.

    1 vote
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  16. Managed Installations - Status

    I'd also like to better bulk edit for status. Currently you can enable/disable this changes the execution to either "Disabled" or "Anytime" I'd like to be able to choose any of the execution options.

    3 votes
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  17. Managed Installations - Search

    I think that the search needs improvement. I'd like to be able to search by Execution.

    3 votes
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  18. Edit snooze options under managed installs

    I think the ability to edit what snooze times are available under Managed installs would prove very beneficial..

    7 votes
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  19. Grant Run Now permission to users for managed installations without giving Write/Delete permission

    In terms of support, we have some helpdesk employees who have restricted access to the K1000 admin portal. In case a software deployment fails, they should be able to restart the managed installation, which is usually done by selecting the "Run Now" button inside the managed installation. By giving the permission "Write" for managed installation, the users have access to features which they shouldn't be able to use, like i.e. the "Delete" button.

    3 votes
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  20. Add integration with AutoPKG for Mac application deployment ease.

    https://github.com/autopkg/autopkg is a tool for software distribution packages on macOS. It has the ability to notify and pre-package application for re-distribution. Within the tool various output recipes can be built. KACE should build one of these for Managed Installs that would enable the packages to be imported into the K1000 or K2000 as KPKG files.

    4 votes
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