SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Agent that supports Fedora Linux for Workstations

    Currently, in the machine park I have, we have some workstations with Fedora, and Kace does not report them, and I was informed that the Distribution is not approved.

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable detection and removal of Google Extensions

    Allow for detection and removal of Google Extensions. Syspanda ("Finding & Removing Malicious Google Chrome Extensions Via KACE K1000") describes a method for creating a Custom Software Detection, however it only seems to be applicable for a single user. This is not useful in a multi-user environment, such as classrooms or labs. Support suggested I post this suggestion, in addition to continuing to test/develop the script myself to compensate for multiple users, or to contact Professional Services.

    1 vote
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  3. upload file from agent

    Ability to upload a file to the device inventory from the command line using the agent on the client computer. I have a batch job that runs nightly that creates logs. I have to create an additional script to upload the log files. It would be nice if I could perform that step in the batch file itself, than have to coordinate 2 separate tasks, i.e. kinventory.exe -upload <filename>

    3 votes
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  4. Alerts to Users instead of Devices

    Ability to send messages to users instead of devices. We have users that use multiple shared devices. It would be nice to send an alert to an LDAP user or LDAP group so the alert goes to the most recent machine they were logged into.

    1 vote
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  5. Emergency Alert

    It would be nice if Kace could push out Emergency Alerts or outage notifications to users

    3 votes
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  6. OS version from Linux machines is not shown anymore with latest agent in

    The OS information is incomplete now. It only shows the "PRETTYNAME" value from /etc/os-release and is not showing the OS version anymore. Please append the "VERSIONID" from /etc/os-release as it was in previous versions of the agent. This affected our reports and inventory.

    1 vote
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  7. Differnt speedsetting for differnt subnet.

    It would be useful if it were possible to set the bandwidth of the Kace Agent differently for different IP ranges (e.g. LAN and VPN). At the moment it is only possible to generally limit the bandwidth, which makes sense for VPN connections, but in the LAN, where the computers are connected with gigabit, not really because there is enough bandwidth.

    6 votes
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  8. It would be nice to have the ability to archive/start the archive process from a client uninstall. IE a command line option to archive

    When processing a batch of computers out of system it would be nice to have an archive option from the client uninstall. IE a switch that triggers an archive in the DB when the client is uninstalled with that switch.

    1 vote
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  9. KACE Agent Tray Icon popup when On-Demand Patches are ready to install

    How about adding a popup on the KACE Agent Tray Icon when On-Demand Patches are ready to install?

    14 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  10. Chromebook Asset Inventory

    Create a Chromebook extension that can send asset inventory information to my SMA.
    Some have already done this with other software management software.

    6 votes
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  11. Non-persistent VDI agent

    Please incorporate agent support for VDI environments with workstations and servers that auto-scale / provision and collapse on demand. Other apps utilize VDI agent flags that are installed on the cloned workstation(s) that enables those systems to detect and classify cloned workstations as being VDI stations. When the agents become unresponsive or are no longer detected, they're automatically removed from the inventory / licensing.

    While we could choose to ignore installing agents on VDI devices, it's still important to be able to assist users in a evolving VDI landscape, and using KACE as our primary control pane gives us our…

    10 votes
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  12. Create an agent for ARM 64bit

    Right now the arm agent works on 32Bit Raspberry (and if some changes are made also on other 32Bit ARM platforms) but not on 64Bit.
    Since ARM has been moved to 64bit it would be nessesary to have also a 64Bit agent since the 32Bit one is incompatible to 64Bit.

    7 votes
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  13. 1 vote
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  14. I'd like to request an agent for Apple iOS devices

    I'd like to request an agent for Apple iOS devices

    1 vote
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  15. Have the ability to show system try agent icon by label.

    It would be nice to be able to show the agent icon on specific machines. Currently the ability only can be toggled on for the environment and cannot be shown on specific machines. It would be a good option to allow this to be turned on based on label categories so we could specify which machines we want the icon to be enabled on.

    3 votes
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  16. Include the minor build number as an OS inventory field

    Include the minor build number as an OS inventory field, so we can report based on the latest Cumulative Update that has been installed on a device

    9 votes
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  17. Apply label to Device from Ticket

    Inside the ticket, where a user's device is pulled through, it would be very helpful to be able to apply labels to said device from a context menu. This would help in instances where, say, a software install is requested, and the label for said install can be applied by the technician directly from the ticket.

    I currently need to click the (i) button, then 'view details', then apply the label to the machine, which takes me off of the ticket. Being able to do this directly on the page would be a great help.

    3 votes
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  18. Allow SMA Agent to be installed on alternate Drive\Folder

    For those on the Education environment and using DeepFreeze, It ll be helpful to install the SMA Agent on to a non-default location or Drive.

    Having that flexibility, we can easily install the on to non-frozen drives or partitions and keep our agent up-to-date. This was possible before with SMA version 8.0.

    3 votes
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  19. Need an advanced search/ Smart label field that uses A calendar to pick a specific date.

    Currently, if you want to look at a ticket or ANY item that was created on a particular day, you cannot choose equals, since the date is stored differently than displayed, and includes a time stamp.
    So, if i wanted to look for a ticket created on 9/9/20, I would do an advanced search like this.

    Created > (choose date) 9/9/20 and
    Created < (Choose date) 9/10/20
    This would get you all created on 9/9/20
    Boy wouldnt it be swell if you could just choose
    Created equals and use calendar to pick a day.

    3 votes
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  20. Option to show KACE Agent in Programs and Features

    KACE Agent appearance in Programs and Features was removed in version 6.x. Could an option be added either during installation or preferrably as an agent option in the Administrator Interface to show the KACE Agent in Programs and Features?

    1 vote
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