SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. For the Asset Management Section, save/create fields that are pulling information from "Device"

    The asset management section where all the assets are kept. I am currently pulling information from computers that has the agent with all the hardware information into the assets section. Those are reading from Inventory>>Devices.

    The idea behind this is to let the hardware data save in the asset section with out typing it in , and if the agent was to get deleted. And those info is populating from what the agent is pulling from the computer.

    When the agent is removed from the computer, there is not any details in the asset management section about the device. It…

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create smart label based on Asset Status

    It would be helpful to create a smart label based on Asset status. For instance, we could target assets/devices with the "missing" status and run a script against that label that pushes stronger security to it, like complete lockout.

    1 vote
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add an "Exemption" Feature for Computers I don't want Auto-Archived

    If we have multiple segments of users within an organize, for example: team members, Board members and contractors and all are provided a domain computer, however the frequency in which each computer will connect with KACE will be different upon their organizational role. For example if I set Auto-Archiving (MIA) to 120 days intended for the team members segment and Board members dont use their computers within the 120 days, their computers are then scheduled to be Auto-Archived because they connect quarterly or they are unable to Connect for an extended period of time. This then causes an issue because…

    1 vote
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. For "Contracts" Feature please add "Yearly" notification option

    Currently for Software-Contracts the "Frequency" available are 15mins, 30mins, Hourly, Daily, weekly, and Monthly. However there is no "Yearly" option. Please add Yearly option.

    Also this can all be fixed if there is an option while creating a Software-Contract to add are Yearly Notification Feature and an automated email is sent to the POCs of that specific Software-Contract via the email, and in addition add a reminder for a month or two prior to contract expiration date. So that way the POCs connect with me directly and can provide me software-contract changes/modification and I can then work towards creating a…

    1 vote
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  5. Ability to disable the auto-populating Assets function so KACE can be used to

    Ability to disable the auto-creation function so we can use KACE management for our assets without cluttering up our data with auto-generated assets.

    0 votes
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  6. multiple nic

    My customer would like to be able to choose a network interface on an endpoint with multiple, NIC. Now we can see the list, but we can't choose which to use.

    1 vote
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Asset Management (Purchases) - Purchase Grouping, More Fields, Reporting & More!

    Hello. I think it would be awesome if multiple items could be added to a Purchase. It would also be great if there were fields for taxes and fees. Also having a total column would help identifying purchases when it comes time to budget. Currently I do not see any reporting for purchases. As an IT Manager, it would be awesome to have the ability to run reports to see what you have spent with a specific Vendor for specific date range. What would take that even further is the ability to run a report for a location. Say our…

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Asset permissions based on type

    It would be nice to be able to create a custom asset type and assign management of that asset to user labels. For instance, if I have fleet vehicles and would like to give management of those assets to our fleet department, I could create a user label for the fleet department and grant that label permissions to manage the asset types related to the fleet assets.

    3 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow items to be marked as in storage and have the KACE agent license removed but keep all information about the device in assets.

    When items are sitting on a shelf in storage it would be nice to remove the agent as it is not being used and to also still be able to see the previously inventoried items similar to what you can see after you archive a device. This helps techs know what's on the shelves and if they can be re-purposed or need to be upgraded before reuse.

    1 vote
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  10. Add multiple items to "Purchases"

    I would like to be able to assign multiple assets to a single "Purchase". That way when we buy consumables / Hardware / etc... we can add the entire purchase to one PO rather than generating a PO for every item.

    13 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to map the user (owner) of an asset to the asset when importing

    When importing a csv file of assets, I need to be able to assign that asset to an existing user. To do this manually is very tedious and time consuming.

    1 vote
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  12. We would like to suggest allowing the Kace Agent to show the asset type for servers instead of only computers.

    Currently our servers are showing with the asset type Computer under Assets.
    We had to create a sub-type called Server in order to differentiate the computer from the server.

    1 vote
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Smart labels for assets

    I would like to see smart labels for assets that are not devices. This will make filtering and reporting a lot easier for customers that use asset management in large environments

    4 votes
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  14. View by > No Subtype

    Add the option for viewing inventory items that do not have a subtype. The Advanced Search seems to not have the ability to filter out devices with a subtype using the built in operators including RegEx. At least it doesn't in Inventory.

    1 vote
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  15. The ability to delete built-in asset subtypes.

    New in v 9, they provide built-in subtypes for printers. We don't asset tag printers so we don't need those subtypes, but I'm not able to delete them or even edit them to remove the printer-specific fields to make it usable.

    13 votes
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    4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. KACE should have the OOTB ability to search assets using various different asset attributes

    KACE should have the OOTB ability to search assets by various different attributes, for e.g. Serial#, Host name, User name, asset tag, etc. in the Asset Management module.

    Thank you!

    2 votes
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  17. Update KACE GO app to only show the modules that are purchased

    We purchased KACE for Asset Management, however when logged into the KACE GO mobile app, it shows the other modules also for e.g. Service Desk, Monitoring Alerts, Create ticket, etc. These modules should be hidden instead of grayed out.

    3 votes
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  18. When machines are P2V, delete firmware updates in DB

    SR Number:4358596

    We have machines that have been converted from physical to virtual machines in hyperv. When these machines were converted, they had outstanding firmware updates available. The machine inventory no longer shows the dell updates as being available. However, the firmware widget and the dell updates reports still show these firmwares as being available, because the data has not been removed from the DB.

    I feel the firmware update data should be removed from the database when system model = virtual machine, as the machine is no longer physical.

    3 votes
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  19. I would like to see the hardcoded "Assigned To" field available for every asset type for easier searching

    Computers have a hard coded "Assigned To" field that populates the last user that logged in. All other assets don't have this field so when searching it creates discrepencies. I'd like an "Assigned To" field that can be searched for all devices.

    As of now, if I search for a users name under "All assets" it only returns the PC
    If I search the users name under "monitors" it returns their 2 monitors.

    I would like a search under "All Assets" to return both the computer AND the monitors.

    1 vote
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  20. Restrict users to only view there assigned computers

    It would be good if there is the ability to restrict users to only view there assigned computers in inventory view and in asset view. Furthermore only have the ability to change values for the assigned computers.

    3 votes
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