SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Enable patching Autodesk 2019 and higher versions

    Enable patching Autodesk 2019 and higher versions

    3 votes
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  2. Patch Notifications Improvements Needed

    Please review the attached chat I had with support. The Notify section of patching needs some serious improvement. The snooze option, if used, needs to be configurable. It's crazy that I can't configure the snooze values. Who gives a user an 8 hour option to snooze? I can see where for some it might work, for us it does not.

    Also, if I don't select any option for Notification, why do the progress and completion text boxes stay enabled while the initial message test box greys out? I was expecting that by selecting nothing for options in notifications that I…

    3 votes
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  3. Include support for Windows 10 for Virtual Desktops (WVD In Azure)

    Microsoft's recent GA of WVD is recognised by KACE as a version of Windows 10, but is not yet recognised for updates and patching. As this is likely to become increasingly used by customers over the next few months it would be good to understand what can be supported and what patches can be included (for example I can install Chrome manually but the SMA will never update it because the build isn't recognised)

    1 vote
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  4. Allow patching/update of VMWare ESXi trough KACE

    There are quite often new updates for ESXi systems released, however, in our company those are currently not being patched as we have no options for it. It would be great if this could be implemented in KACE to allow us to update our ESXi environment using KACE instead of doing it manually or have to use another product for patching.

    3 votes
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  5. Bring Full Installers Back to Patching

    Since the change from PatchLink to Quest providing patches, the Full software installers for Chrome, Adobe, FireFox, etc... are gone. It was so much easier to have that available and push to computers rather than manually downloading and scripting each time a new version comes out. There is an option to download Full Software under subscriptions but it is only for old java and silverlight. Please bring this back!

    1 vote
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  6. Request option to "turn off" Operating System patches for K1000 (Systems Management Appliance)

    I would like the option to DESELECT any OPERATING SYSTEM PATCHES on the K1000 (Systems Management Appliance).

    we only use the K1000 for applications, not for patching the OS

    1 vote
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  7. Patching Status Dashboard Single Pane of Glass

    Please create a patch management dashboard that would allow us to quickly view the patching status of all the machines. Such as so many machines are 100% patched. These machines have errors with patching. Compliance per patch. Patches detected but not downloaded. Machines pending reboot. Even a section for just for logged errors throughout the entire patching process. When we see machines with errors let us select them and try to force the patches at that time. I think we need more single panes of glass throughout the Kace appliance but patching is most crucial.

    9 votes
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  8. allow applications to update without kace deploying the software. for example office 365 chrome updates Adobe.

    allow an exception rule for application to update. At the moment chrome does an update. Kace will redeploy the version it has assigned a label to the software.

    Office 365 updates monthly thus changing the version number which means admin have to re-deploy office 365 instead of letting office update freely.

    1 vote
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  9. Send e-mail report each time the supported applications and operating systems for patching documentation is updated

    Please implement a way to notify users via e-mail each time the "KACE SMA - K1000 Patching Support" document is updated. Currently, we do not know that this list has been updated until we manually open up the link and view the attachment, which potentially could lead to compliance issues. Example of this attachment is located here: https://support.quest.com/kb/112030/supported-applications-and-operating-systems-for-patching

    3 votes
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  10. Separate Notification for Reboot under Patching

    Currently when using Patch Management, the user can postpone the reboot. However, it is confusing to the user as they get the same notification when they defer or are out of deferments for rebooting. It would be beneficial to have a separate notification window when they can no longer defer or postpone the reboot.

    1 vote
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  11. Be able to run patch management as a silent install after a reboot/login.

    Be able to run patch management as a silent install after a reboot/login.

    1 vote
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  12. Patch on Shutdown

    Patches should be applied on a Shutdown. Users complain that they shutdown every night, but patches are not getting applied. Once they restart patches do get applied.

    "About the shutdown/restart process when running patch jobs the K1000 agent only understands the reboot command because that's the command that K1000 SMA server uses to apply any information on devices.
    This is not a bug, but the developers are working to implement also the shutdown option for the agent in that way if someone performs a shutdown, the agent will recognize that process. This will be added in future versions, for now,…

    1 vote
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  13. Increase Size or Location of Notification Window

    Most of my users barely notice or ignore my notifications when patching. I would like for the ability to either resize my notification window or to move its location such as the center of the screen so they are forced to see the message.

    1 vote
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  14. email

    I would like to have an email alert option on some patch jobs to email me when the job is complete instead of having the check back at the console.

    3 votes
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  15. Patch based on an CVE number

    Would like have an option that patch for a CVE number, that KACE will automatically choose different KB for different type of OS.

    1 vote
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  16. Allow Microsoft servicing stack updates to available in the patch catalog

    Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.

    1 vote
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  17. Maintence windows by label

    Allow to build patching windows to be set based on labels like scam does containers. This way all managed installs and patching can be limited by a label instead of having to build this out for all managed installs and patching.

    3 votes
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  18. Ability to list all devices in inventory - device list that are missing patches and remediate with one click

    What I'd like to see is ability to list all devices in inventory-device view that are missing patches and then select the device , under actions goto patch remediate and create a job to immediately push either all OS patches, or all critical patches, or all patches to the device or list of devices.

    Add in a live view of the jobs would also be good.

    Regards
    Nigel

    9 votes
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  19. Patch Management and Dell Updates

    In a managed installation you have the possibility to perform the installation at boot. It would be helpful if you also introduce these settings for Patch Management and Dell Updates.

    3 votes
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  20. Update the vendors patch subscription list

    Can the vendors patch list in subscriptions be reviewed and have new vendors added? I am looking to patch more applications. We are working on pushing the Zoom client to all users, and it would be beneficial to be able to subscribe to patches from Zoom.

    The ability to request new vendors from the subscription's page would be beneficial as well. This would allow KACE managers to be able to submit vendors request without having to submit an improvement request.

    12 votes
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