SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Give the admin the ability to change the UI

    The flat-look UI in 8.1 is a disaster. Who on earth thought it was a good idea to emulate Win10? The stark white with light grey is very hard on the eyes. Give the Admin the ability to revery to a proper colour scheme or even better the UI from 7.x.

    1 vote
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update survey emails to streamline feedback submission

    Would like to see the survey emails contain the 1-5 star rating as a hyperlink, so that the user can just click on a rating and have the survey result logged with a single click. Then the user can be directed to the website so they can add comments as well if they so chose.

    My company is looking to drive survey engagement and we think that streamlining the feedback process could increase the number of responses we are seeing.

    Thank you,

    6 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  3. The pop-up in Chrome when logging into K1000 should be fixed

    It is annoying to close that pop-up every time when a user logs into the admin site. If SM K1000 wants to become enterprise software, Quest should consider every UX detail.

    3 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  4. ISO 8601 yyyy-mm-dd date format

    Version 7.2 appears to have removed the ISO 8601 date format of yyyy-mm-dd, as all of the English localisation options are only mm/dd/yyyy or dd/mm/yyyy. Please return the ISO date format as an option.

    Part of the problem is that Canada uses all three date formats, even in different federal government departments, even though we adopted ISO 8601 in 1989, but the Canadian localization for dd/mm/yyyy isn't helpful.

    5 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve Advanced Search Logic

    Currently, as of version 7.1, the Advanced Search (which is leveraged by labels, etc) uses a graphical line-based approach to scope your search, with only basic OR/AND operators and very confusing (visually) "grouping", and this makes following or adjusting the logic of a search extremely difficult and confusing.

    A simple fix would be to change 'grouping' to include parenthesis on either side of each respective line item to provide visible boundaries for our constraints. Additionally, or alternatively, you could provide the summarized search logic below all of the advanced search lines to get a better idea of what the logic…

    13 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop wasting space at the top of the page

    The static frame at the top of the web UI wastes a lot of space. Please make it much smaller.

    4 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  7. Folders for sorting Scripts

    On our K1000, we have a lot of scripts and managed installations. Each one of these relate to different change requests or different incidents, some are related to the same request.

    It would be great if we could have folders for sorting them all.

    Managed installations can be sorted via Labels. So we can view different categories that way (not the best, would prefer a folder structure, but we make do with what we have).

    But for scripts, there is no such thing. I would like to see the ability to create folders, and be able to place scripts in…

    5 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  8. Link to go back to K1000 Admin UI from User Console

    Link to go back to K1000 Admin UI from User Console

    4 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  9. Logo Override - allow override to occur prior to first log on

    UserConsole Logo Does Not Show Up Until Second Log On (179778):
    https://support.software.dell.com/k1000-systems-management-appliance/kb/179778

    I realize this is working as designed according to the KB article above, but this is bad design. Logo Override needs to be allowed to occur even before the user first logs on.

    3 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update UI for service desk as user

    The current portal for users has a very dated feel to it. It reminds me of old VB script default layouts.

    Everything is small, and arranged on the page in a very "dump it all in there" manner. Look to products like zendesk for an updated, user friendly design.

    Really the whole product needs this treatment, but at the very least the user portal should be updated as it encourages users to actually use the portal.

    1 vote
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  11. Devices List - allow IP visible without Machine Action as its slow to render

    For the Devices list Custom Visibility options, please either give an additional option for IP only or separate the Machine Action from IP as the Machine Action dropdown's are slow to render and I don't use them (because of activex) but I still want to see IPs.

    0 votes
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    1 comment  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  12. Nav header build out, please increase limit from 3 or use last 2 tail items

    The navigation header build out at the top of the page looks to be limited to 3 items "main section > secondary > current location", ie Security › Patch Management › Patch Detail.

    This adds extra clicks to get back to previous page you were on if it is more than 3 deep.

    For usability sake please allow deeper build out or change it so last 2 are on the tail end. There is plenty of horizontal screen real estate to build this out past 3 items and I don't know if there is a case that would have more…

    1 vote
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  13. Navigation Menu - pop-out when hidden instead of unhide on navigation

    I would love to use the hide Nav Menu feature, it would improve crucial horizontal screen real estate, but I never do because every time I click on something in the menu it just un-hides it.

    It would be markedly better if when toggled hidden the menu just stayed hidden and becomes a pop-out instead. This functionality isn't new, may sites do this. KACE's "View by:" also does something similar though has overlapping issues.

    I brought this up at the last conference.

    7 votes
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shortcuts on homescreen

    For the admin Console it would be nice to be able to create custom shortcuts to have a faster way to access points of interest in the console, such as Setting - Users or even Assets - view by BlahBlah

    this would be nice addition to minimize time shifting through the various tabs of the interface.

    Not sure if General Feedback is the right category for this.

    1 vote
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    0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
  15. Multiple Select custom fields in user detail

    I'd like to name custom fields for user details, eg, "Peripherals", with a dropdown menu of multiple items that can be selected, eg "22 inch home monitor, mouse, keyboard, Verizon MiFi hotspot, external hard drive."

    3 votes
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  16. graphical calculation of Replication bandwidth to bits per second

    Since you probably can't change the replication share bandwidth settings to be in bits per second without breaking something, could we at least get a graphic of the calculation from bytes per second to bits per second (or even to the closest whole number Kbps/Mbps/Gbps) just below the bytes per second setting. As bandwidth is measured bits and not bytes.

    0 votes
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  17. Add more variables to the Device Actions menu. I would like to have a variable for the MAC address.

    Add more variables to the Device Actions menu. I would like to have a variable for the MAC address. That way I can add a WOL device action.

    1 vote
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  18. Helpful items to reinstate and scrolling in new interface.

    1) Installation path for default installations with parameters for managed installs.
    2) Replication tasks to be completed column, older versions show how many mb were still left to be replicated form the initial replication menu and you didn't have to drill into the replication item to knwo that there was still replication to be completed.
    3) Patching statistics in the security menu, used to be able to tell how your organization stood on critical patch management from the home page, some graphs here would be nice for completion, errors, etc. of scheduled patches.
    4) I spend more time scrolling when…

    3 votes
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  19. Page names

    I have lots of tabs open, I have lots of Kace Tabs open, which one is which? They're all named K1000 Administration Interface.

    Could page names be added?

    7 votes
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  20. Date start on sunday

    Ability to change the start date on the pop up calendar. Most calendars start on Sunday not Monday

    9 votes
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