SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Cumulative bar on Task Schedule page

    The Task Schedule page introduced in version 9.0 makes distributing tasks easier, but including a bar for the cumulative "busy-ness" of the appliance would be fantastic. Currently, when looking at the chart you need to scroll up and down to get a sense of the times when the appliance is least busy. Adding a line that gives an indication of how many tasks are running at a given time would make identifying busy and non-busy times easier.

    4 votes
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  2. Ability to see if device is online / offline from software detail page

    From the software detail page, we usually see which machines need to be brought up to the latest version, it would be helpful if we could see if the machine is online/offline from this page. I know on the far right there is something that shows you when it was last inventoried, but depending how many labels that device has applied to it, this goes offscreen. Also the ability to do device actions from this page (ping, bomgar jump, etc) would also greatly make our jobs easier..

    1 vote
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  3. Nutanix AHV / KVM deployment support

    Please expand deployment support for new/modern enterprise ready hypervisors such as Nutanix AHV and KVM. KVM image would also be compatible with Proxmox.

    12 votes
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  4. Enhancement of Kace (Automating ticketing Systems)

    I wish that the ticketing system of Kace be provided with the option of setting ticketing section to send automated responses to tickets submitted under certain category based on certain hours like after hours or weekends. Then follow up with responses to user that originated the ticket and send replies to IT Technicians. At the end, if the ticket is not closed, it should generate a reminder intermittently as in say every 4hours or so.

    1 vote
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  5. FreeBSD 11.1 is no longer supported as of September 30, 2018

    Some companies identify EOL operating system releases as potential vulnerability. Currently, SMA version 9.0.270 is running on FreeBSD Version: 11.1-RELEASE-p10. Will there be an upcoming release of KACE that will run on a supported version of FreeBSD (11.2 or 12.0)?

    4 votes
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  6. Filtering Log File/Live View of Patching

    I like to look at log files while an operation is in process. Sure, I can TRUST the Kace SMA that it is doing what it is supposed to be doing with patches, but I'd like to be able to see step-by-step where it is in the process. I can get an idea in the Access log within the SMA; however it would be nice to see a live log file specific to patching rather than seeing everything that's going on.

    1 vote
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  7. Inventory: make the "Assigned to" field as link or popup

    In the inventory of a computer please make the "Assigned To" name as a link to the user or let the information popup like in an service desk ticket. The attached screenshot shows the popup.

    3 votes
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  8. Please have a feature to customize the default asset fields. For e.g, renaming "Location" to "Data Center"

    Please have a feature to customize the default asset fields. For e.g, renaming "Location" to "Data Center"

    1 vote
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  9. Update "Enable SNMP READ access" to use SNMPv3

    KACE SMA currently only supports SNMP read access with a community string. For security reasons we would like an upgrade to v3 to support a credentialed login.

    3 votes
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  10. Broaden the scope of the User API

    I would like to see more actions available to the users endpoint of the API. The ability to create, modify, delete, and audit logons for user accounts.

    One use case - in an LDAP scenario, you might want to trim thousands of old users who lo longer exist in the LDAP environment (university)

    Another use case - you want a user with necessary permissions to retrieve a user ID from the API in order to submit a ticket as that other user.

    7 votes
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  11. Granular history for audit purposes

    We would like the ability to specify which items to keep history and for how long. Currently, we have it set to 3 months and our DB is 11gig. We dont need to keep some of that history for that long and some things we need to keep for 2-3 years for HIPAA. Adding Granularity or some other way to keep history would be great

    0 votes
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  12. Virtualisation Tools

    It'll be great to have virtualisation's tools (like VMware Tools et Windows Integration Services).
    It'ss help administration for stopping/starting the SDA and SMA appliance controled by the hypervisor when maintenance are only a standalone hypervisor.

    1 vote
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  13. Kace MDM server for macOS

    Apple DEP portal add Kace as a MDM server for macOS i know kace does it for IOS but why not macOS

    13 votes
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  14. basic health check option for appliance prior to upgrading

    A health check scan option next to the upgrade appliance that can be ran to do a quick scan on the appliance to make sure there are plenty of resources available to do an upgrade (for the next available version). If scan fails, a list of resources taxing the appliance will show so a customer would know what they need to free up or suspend prior to performing an upgrade.

    4 votes
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  15. Appliance "License Information" needs to be able to tell which license key is still valid.

    This is in regards to the APPLIANCE license key. The license key that you apply when going through the EULA screen during initial virtual appliance set up, for example. The license key allows you to manage X amount of client computers under the Inventory list. Currently, in order to obtain support for the appliance with latest updates, technical support, etc... you must have a valid license key applied to the appliance.

    Example of the problem:
    - Purchase license key that allow 500 nodes to be managed under Inventory. Expires December 2018. Licensing department provides a license key for this via…

    1 vote
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  16. Fix the SMTP test when using Anonymous authentication

    We user IP authentication instead of user name/password for our SMTP server. I get an error message whenever I try to send a test email from the SMTP settings in the KACE appliance.

    The error message is: "Invalid email address format for the username"

    This should be fixed to allow a blank username and password to work with the test.

    26 votes
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  17. Application proxy setting for KACE Agent.

    In my environment(s) we have developers who set HTTP_PROXY & HTTPS_PROXY as system environment variables so that they can run their applications. With these set, the KACE agent will not check in correctly.

    I propose that we have application specific proxy settings available for the KACE agent application, whereby should no proxy settings be configured on the application, all other possible locations for setting a proxy (eg. IE, netsh, Env) are ignored and a direct connection is attempted unless otherwise specified.

    17 votes
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  18. K1000 should support VirtIO drivers

    With the growing popularity of virtualization hypervisors that require VirtIO drives, Quest should start supporting that. Nutanix is another example of an environment where VirtIO drivers are required. Everything else we have can handle it, K1000 is the only outlier.

    34 votes
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  19. Ability to set Manager to Unassigned in User Detail

    Manager field was recently added to the User Detail screen. After manually assigning a Manager to my user record, I am now unable to change it back to 'Unassigned'. It does not appear in the drop-down list.

    2 votes
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  20. Konductor log munin plugin

    A munin plugin could be a more readable way to monitor the K1000 activity.

    20 votes
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