SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Kagent: Show icon on client machine (with info)

    It would be great to have an option to show the kagent icon on the system tray on client machines (with an indicator show connected/disconnected).

    If the user double clicks on it, it should show information about what managed job is scheduled and for when and what jobs were sent to it (mini history).

    This would help local techs to provide better end user management/troubleshooting.

    It wouldn't hurt to also provide (when double clicked on the icon) a window that shows a list of authorized apps (software library) that can be installed by the end user.

    268 votes
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    23 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  2. SFTP used for KBOX backup transfers.

    We would like to see SFTP used for KBOX backup transfers instead of FTP. Our KBOX fails security audits. Also we don't want our important systems data to be seen by anyone.
    Also would like to have the ability to change the read-only password for these transfers.

    165 votes
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    3 comments  ·  Backups  ·  Flag idea as inappropriate…  ·  Admin →
  3. multiple backup location (transfer of backup files built-in)

    Option built into backup to copy backup to another location.
    Currently you can do this using a 3rd party method but as this is an enterprise appliance the file transfer option should be included. This should also be secure (encrypted)

    152 votes
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    6 comments  ·  Backups  ·  Flag idea as inappropriate…  ·  Admin →
  4. Inventory - collect all IPs bound to a network interface

    In the Inventory, the network interfaces for a Windows machine only lists the "primary" IP address. This is confusing because inventory run on Linux machines list every IP address bound to each interface. The inventory should be configured to list all IP addresses bound to the network interface on Windows; not just the primary IP address.

    4 votes
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    started  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove space in French version of ticket number [TICKET :0000]

    In the French version (9.0.270): there is a space in ticket number (which is unexpected for a id.
    [TICKET:0000] would be far more logical than [TICKET :0000].

    (incidentally, in a sentence, French would put a space before and after the colon

    3 votes
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    0 comments  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is a bug and has been reported to the appropriate team for a fix in the next appropriate localization/translation drop. Thank you for point this out and our apologies for the inconvenience.

  6. Add more fields to "Create Smart Label"

    Currently, you can only define 4 criteria for either Patch Listing "Create Smart Label" or looking under Inventory "Create Smart Label".

    I would like the ability to have available or to click to add additional criteria fields. This ability is CRITICAL in being able to properly define patches.

    2 votes
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    1 comment  ·  Appliance  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Dean Wade responded

    In 5.5, we have implemented new smart label capabilities in many screens. Smart Label improvements in Patching and Service desk will be targeted in 6.0

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