Pull Ticket Time Zone Data from Browser
We have users in Europe and the US, we currently have the system set to Central European Time, but this makes the ticket times six hours off in the US. I see several possibilities for making this more apparent. The simplest would be to list the servers time zone beside each time zone entry. The second would be to use the submitters time zone and mark each entry accordingly.
15
votes
Jon DeMersseman
shared this idea
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