Smart managed installs that know if the installation has been patched
I would love it if I could have a managed installation (say Office 2010) that should automatically be installed on all machines. I also want to be able to patch the software to a newer version without the managed install trying to install the software again.
Richard Rogers commented
Please consider this suggestion. There are many applications that can be updated by the end user, or that self-update automatically. KACE should be able to determine when a newer version of an application is installed and prevent the MI from running. What happens now is the MI runs, the MSI detects a new version of the software and stops. Next time the machine inventories the process repeats. It drives the users crazy with repeated prompts.
Ben Mills commented
I don't mean to get all snippy, but we decided to give up on KACE after 3 years. It has fantastic potential. I originally thought that it was a great piece of software with some really obvious flaws that would be fixed in time. Unfortunately, nothing has changed in 3 years. The managed installs are a great example. Most software has version numbers. It really shouldn't be that hard to have an option where KACE doesn't mess with upgraded software.
Dan Barr commented
+1000! Even something as simple as a checkbox "Don't downgrade if newer version found". We have a number of software packages that once installed get updated from a different source (SEP for example), and if we have an MI applied to a set of machines it will try to downgrade because the version number doesn't match exactly, usually breaking the install.
Also, we have cases where we need to test a newer version/hotfix/etc. of a piece of software just on a handful of machines, but again the MI will downgrade them on next check-in.
Chad Hohman commented
This needs to happen, AD can do it so I don't see any reason Kace can't pull it off. This is my number one complaint about this product.