How can we improve the SMA (K1000)?

Smart Labels - Ability to force refresh of ASSET based ones

Possibly create a new Smart Label category which is primarily asset based. In our situation we use the asset information to select extra packages which are visible to this machine in helpdesk and also during imaging. Being able to force refresh on asset only (ie labels which dont require any information from an inventory) smart labels would be great. It would mean that we could sell a license key to a student, select what ever it is as an available package and not have to wait for his machine to check in. It would speed things up quite a bit. This means our lower teir admin staff need less access in order to perform quick tasks.

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I concur. Smart Labels should be able to be created across the platform for assets or devices. We have a lot of devices in a location that will not have an agent (monitors, game consoles, iOS devices, e-readers, etc.). It would help our staff find an asset in the building quickly. We have room numbers set up as locations. The smart label would be the name of the person located in that location. That would help with people who may only know the person in the room, not the number.

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