Loaner Pool for checking out any Asset item
There should be a section for a "Loaner Pool" or some such, that shows all assets that are available to be checked out whether they are a laptop, projector, software license, tablet or any other item. Users should be able to access this section, see what is listed and which items are available or when they will become available.
Tim McClenahan commented
You can create own asset module with a field that will generate a scheduled report. I created a Library Asset module that does this very function. If you would like a copy of the build, just drop be a line.
Kris Clymans commented
TrackIT! has a library function that does this. We used it for this exact purpose. It was a fewture we lost when we moved to Helpdesk Authority and it would be great to have it back with the migration to KACE.
Therese Reyes commented
We have Asset Types for monitors, projectors, scanners, printers, etc. I was thinking of creating another Asset Type for Loaners but found that there is NOT a field that I can add for Asset Type that will give me column for the type of asset that was loaned. So, right now, the it is on each Asset type the details of the loaned info. It would be nice to have an Asset Type column added.
I am currently doing a work-around by having users submit a ticket requesting the item, then leaving the ticket open until the item is returned. I also have a calendar for each major item that shows the estimated return date, and I maintain a paper log book that shows who has what and when it was returned. I am thinking about setting up an additional ticket queue for loaner items only, but not sure how much it would help.