Set seperate timeout sessions for both the userui and the adminui
As it stands, there is only one setting for timeout. Given that as support technicians, we have our console open all day, it would be nice to be able to have our queues open without being timed out. As for the users, it seems better to make sure that they do not leave theirs open for an extended period of time.
I would also like to see a "no timeout" option for an admin account as well.
Suzanne R commented
I too would like to see this feature.