How can we improve the SMA (K1000)?

Set seperate timeout sessions for both the userui and the adminui

As it stands, there is only one setting for timeout. Given that as support technicians, we have our console open all day, it would be nice to be able to have our queues open without being timed out. As for the users, it seems better to make sure that they do not leave theirs open for an extended period of time.

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LAlexMora shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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