How can we improve the SMA (K1000)?

Allow simple users to write new articles to the Knowledge base through the UserUI

I a company, there are some categories of users (example developpers) who create new applications. While they are considered as simple users in the point of view of Kace, we would like to allow them to publish new articles in the KB using the user console. This way they could publish user's manual about new tool they create. But they should not have access neither to admin console or existing KB article created by Admins.

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Stéphane Lieben shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • zgillette commented  ·   ·  Flag as inappropriate

    This is a really good idea. I would like some users to be able to add information, but not be able to see documents that are meant for internal use only.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This would be super helpful. We as a company have multiple business units, and each unit has their own specific focus not relating to the other units. This would allow them to manage their own data and not having to throw an IT person on it, who has no idea what the data even means.

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