Admin custom default views for service desk
With all the included default sorting views in the new Service Desk it is getting quite crowded. It would be real nice to allow an Admin ability to set the default or allow each user to hide ones not used. Ultimately allowing Admin ability to publish a custom set of views would be most helpful. Just a lot of clutter right now.
Cosmo Denger commented
Yes, admins should be able to publish a set of custom views for end users. We really only need 3 views to choose from.