Add Auto Refresh to the Service Desk Dashboard
It would be nice to have the auto refresh feature on the dashboard so that a supervisor could setup his dashboard the way he wants it and not have to manually refresh it all the time. you could always have a nice overview of whats going on in the service desk without having to touch it.
I would add "no timeout" option for the Service Desk dashboard. The ideal situation would be a link that does not require login and sees just the Help Desk dashboard that auto-refreshes and does not time out.
Dalton Cook commented
Maybe a fluke but our dashboard auto updates. I thought I needed to manually refresh as well but after leaving the dash up on a screen in our room, I noticed that items updated without manually refreshing. I don't know what the schedule is (it's not live), and not all widgets refresh at the same rate, but they do update.