Make customers using multiple Organizations aware of defect "id K1-19980" in version 9.0.270 so we can better utilize our system.
Since we’ve upgraded our K1000 Appliance to Version: 9.0.270, the Organization filters do not work and devices get put into the Default Org. Now we have to manually force the device to move to the correct Org, as we have 3 Orgs in our K1000. Once the device is moved to the correct Org we have to force inventory on that device so our label will get picked up and install the designated software. We then need to manually delete the device in both inventory and assets from the Default Org. This is taking away from our automated process and incurring more man hours.
When we contacted Quest Support, they’re aware of this issue internally but it was not posted externally for customers to see. Their final response to this issue is: “The problem you are reporting is an actual defect identified with defect id K1-19980. This issue is still being worked on by developers and they will release a fix for this in a future release of the kace appliance”.
If we were aware of this “defect” we would not have upgraded to the latest version!
Craig Andersen commented
is this resolved in 9.1?