How can we improve the SMA (K1000)?

Allow mac agent installer to have preconfigured server name, as with Windows!

You can pre-configure the server name for the Windows agent in any number of ways. I don't see why the Mac agent can't be pre-configured in all those ways. Repackaging the agent, as described by support is not easy for people who don't create Mac software.

To be clear, repackage the Mac ampagent installer so that, either:
1. The server can be specified by renaming the .pkg
2. The server can be specified by using a fixed DNS name kbox

#2 implies that once it finds kbox in the dns search path, the agent understands to get the canonical FQDN from the KACE appliance and plug that in the amp.conf.

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Kim Cary shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    We are actually struggling with pre packing the installer to include the server information, besides the awful .cmd file in the documentation.

    Is there other documentation out there I am missing that will allow the MSI to expect install switches to define server attributes, etc.?

  • Gilbert Palau commented  ·   ·  Flag as inappropriate

    I saw a product called Filewave that has a client-agent just like KACE. The company made an online client configuration. You log into this webpage, fill the information on your server and the site repackages the client with the server built into the client and sends a link to your email for you to download. Easy as pie.

    This is one of the many ways dell KACE could improve client creation for Mac.

    In the end I ended up figuring a way to do this on my own because Dell Support was inadequate enough to tell me they had a service that could do this for me... At a price. Dell doesn't understand that it's not that we don't know how to do it, but that their product should be able to do this out of the box.

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