How can we improve the SMA (K1000)?

Helpdesk - 'Next/Previous Ticket' Button

Include a 'Next Ticket' and 'Previous Ticket' button on the individual ticket view.

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Colin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • Kevin commented  ·   ·  Flag as inappropriate

    This would make it a lot easier to search for a ticket with specific comments. Specially when it's not your ticket. I find myself clicking on a ticket, scrolling down, having to go back and scrolling back down to where I was to select another ticket.
    With this feature, we could easily cycle through tickets until we find the right one.

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