Someone forgot to add the right choices for custom inventory view in Kace 6.0
I am experiencing an critical issue with new version 6 of Kace. We recently upgraded to version 6 and our helpdesk rely heavily on custom views for it functionality. Since the upgrade when we try to create a new custom view in Helpdesk module to view tickets , the category option has "is" and "is not " option to choose the category. It looks like when developers were writing the code they forgot to add " contains" option in there. All other fields have "contains" option.
Even in your 6.0 manual you have the correct settings in a screenshot https://www.kace.com/~/media/Files/Support/Documentation/K1000/v60/K1000_ServiceDesk.pdf
Go to Page 52 of this guide and you will see the screenshot of the category and it starts with "=" . This is exactly what we want in our new version of Kace. But our Kace starts with "Is" .
This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release
Admindwane_porter (Admin, Quest KACE) commented
Is this in regards to the K1000 or the K1000 GO mobile application?
Scott Fickle commented
This is a HUGE problem for us, please fix