Knowledge base article attachments not showing up in ticket
I created some knowledge base articles with attachments. The attachments show up fine when i look at the kb however when i attach the kb to a ticket the attachment does not show up anywhere.
i was told by kace support to copy the link of the attachment into the kb and that half works but does not work for the mobile app.
Jordy Nipius commented
i was told this is the fix but its more of a work around. It would be cleaner if the attachment showed up properly.
it does NOT work on the mobile app.