How can we improve the SMA (K1000)?

Knowledge base article attachments not showing up in ticket

I created some knowledge base articles with attachments. The attachments show up fine when i look at the kb however when i attach the kb to a ticket the attachment does not show up anywhere.

i was told by kace support to copy the link of the attachment into the kb and that half works but does not work for the mobile app.

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Jordy Nipius shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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