SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Progress bar on patch deployment + Summary of patching

    This idea is already published. It is marked as 'Completed', but there is still no progress bar, so I decided to create a new idea, because I don't know another way to respond to the status, so it will be recognized by Kace.

    I would like to see a progress bar on the client while patching for the current patching job.

    I think it would be enough for example if there are 10 patches to deploy, 6 are already finished, the progress bar would show 60% finished.

    Maybe it is also a good idea to see a short summary which…

    432 votes
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    under review  ·  11 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  2. Kagent: Show icon on client machine (with info)

    It would be great to have an option to show the kagent icon on the system tray on client machines (with an indicator show connected/disconnected).

    If the user double clicks on it, it should show information about what managed job is scheduled and for when and what jobs were sent to it (mini history).

    This would help local techs to provide better end user management/troubleshooting.

    It wouldn't hurt to also provide (when double clicked on the icon) a window that shows a list of authorized apps (software library) that can be installed by the end user.

    283 votes
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    24 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have agent update K1000 when IP changes

    I have a problem where employees with laptops cannot get software from the User Console Library because the IP address from their last inventory (up to 4 hours ago) does not match the IP the K1000 web interface is seeing.

    For example I have about 50 scripts in the library to automate the installation of printers in Boston, New York, LA, and Dallas. I have smart labels configured so that if you check in on the Boston, NY, LA, or Dallas subnets you get that site label. I then limit all the scripts for the printers in each site to…

    163 votes
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    8 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your very thorough desciption of the issue. We will consider this as a feature request in the future. We prioritize based on feedback like yours – so we encourage others to vote for this feature request.

  4. Provide BIOS settings inventory

    It would be nice to have the ability to inventory (and enforce) BIOS settings right from the KBox Appliance. Dell provides the CCTK utility to manage these features on supported systems. Having this utility integrated into the agent would give the ability to centralize management of BIOS setttings, provide compliance reports on BIOS settings and push out BIOS profiles. This would be wonderful.

    81 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bypass UAC while running scripts

    This is a follow up ticket to continue tracking an add on thread to a ticket which is now completed:
    http://kace.uservoice.com/forums/82699-k1000/suggestions/1637531-uac-compatibility

    Bypass UAC while running scripts:
    Running scripts as System does not involve UAC. If running scripts as a User, UAC applies. That case is still under consideration for a future release.

    77 votes
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    2 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    You are encouraged to vote on this ticket that was split out for a previous (closed ticket) that contained two different suggestions.

  6. Allow turning off software discovery on chosen machines

    There are situations when certain machine should have agent installed but software dscovery is causing problems when it comes to license compliance, like file servers. Ability to turn off software discovery or at least exclude drives/folders from it would be usefull.

    61 votes
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    3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    We’re engouraging votes from those who feel strongly that this is a valuable feature

  7. Allow access to agent share after SMB Signature Required is enabled in AD

    Once SMB Signature Required is enabled in Active Directory then the agent share is unable to be access. It would nice to be able to download the new agent without having to block smb signature and then have to enable smb signature again.

    45 votes
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    12 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  8. There needs to be an actual Agent for vmWare Host Servers.

    Having go manually run scripts on over 50 host machines is cumbersome. It would be far less cumbersom to be ablel to push an agent to the vmWare Host Server and then never have to worry about inventories again.

    44 votes
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    under review  ·  3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  9. Manual agent check in from client

    I would love to be able to use a command switch to force a check-in from a client machine. Something like %INSTALLDIR%\AMPAgent.exe /checkin. This would be very handy for new machines trying to get updates and patches ASAP before being deployed to a new hire, for example.

    37 votes
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    4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your input. We are investigating this and encourage others to vote for this feature/functionality if they think it would be useful

  10. View Application & Windows Patch State on the Client

    It would be a great idea to show the enduser the current state of the Patching Process.

    The Enduser should be able to see which Application and which patch is currently beeing installed.

    I have found some other ideas about this already but they all have been closed as "completed" but there is nothing like this in the current Version of K1000 8.1.

    27 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  11. variable

    Ability to use environment variables with custom inventory rules

    27 votes
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    under review  ·  4 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  12. Agent Install arguments to provision into specific org

    It would be useful for complicated Org setup and unreliable filters (currently an issue with the LDAP/AD query in the public release) to be able to specify the destination Org during the install with an argument. This would allow for overriding the filters when needed, and offer much more control to ensure devices get to the intended destination.

    21 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  13. Agent authentication

    Agent needs authentication parameters. This will allow remote machines to securely check in without first VPN'ing into the network. If you open your KBox up to the Internet now to allow remote agents to check in then any machine with the Kbox agent can check in to your server - a major security breach. I want this to know the status of remote computers. I would not expect to push installs since a WAN link could not handle large files.

    18 votes
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    3 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →

    We are excited to announce that version 11.0 of the KACE Systems Management Appliance (SMA) is almost ready for the Beta/Release Candidate program. This release will contain the feature you requested. If you are interested in participating in the Beta/Release Candidate program, please send an email to the Team with “Agent Authentication” in the subject to:

    KACE_BETA@quest.com
  14. Fix Amp.conf File So It Doesn't Reconfigure

    Our K1000 is not available when you are not connected to our network. So when laptops leave our network to do work at home the agent continues to try to check in. Over time, because the agent can't connect to the server, the amp.conf deletes out all the configuration data, and the machines stop checking in. We have over 200 machines that have this problem. We then have to track these all down and reinstall the agent. But since this continues to happen we are never able to really make much progress.

    15 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Pre-Install and Post-Install Message to the Software Library Installs

    Add Custom Pre-Install and Post-Install Message options for Software Library Installs. This is present for Managed installs. Why not in the Software Library?

    13 votes
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    under review  ·  1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  16. macOS Device Actions

    With the introduction of the updated agent in version 9.0 that uses the agent to run device actions instead of the browser, it should now be possible to create device actions for macOS clients. Ideally this would be implemented in a way that would show device actions for macOS computers only on macOS devices, and Windows actions for those devices.

    11 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  17. Better Mac OS X documentation for Kace Agent

    I've found sadly very little documentation about using the Kace Agent on a Mac. I did find a list of all the runkbot commands for Windows and for a while presumed that this would be the same on a Mac. But I started to realize that this is not the case. Now, I've finally located support articles that show that runkbot 2 0 on a Mac runs inventory where the same command in windows is runkbot 4 0. But then what does 4 0 do on a Mac? And what about the rest of the commands such as 6 0?…

    11 votes
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    5 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  18. configure Kace not to use the root of the C drive as a working area

    Is it possible to configure Kace not to use the root of the C drive as a working area? It keeps adding and removing cab files there when it’s working, which is a pain when you have Explorer configured to expand the directory tree. It keeps appearing and disappearing from the tree. The name of the cab file causes it to appear at the top of the entries under the C drive, causing the entire tree to flicker and shuffle. This is both distracting and causes directories I’m trying to click to move around underneath the mouse. The path to…

    11 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support of Debian

    Compatability with Debian 10.
    Until Debian9 the ubuntu agent work's.

    10 votes
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  20. Possibility to manual upload agent bundle also under Appliance Update

    Many customers have a hard time with manual updates.
    The usage of the server upgrade kbin works fine but when they try to upload the agent kbin this fails.
    So many SR are updated where support needs to point the customer to right location.
    Even this is described in KB articles and the release notes this gives customers hard times.

    It would be great if the upload would also work over the manual update field or lead the customer to the right page if an upload has been tried.

    9 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
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