SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Customizable LM.Detection resource consumption

    The KACE agent patch detection engine, under certain workflows, can be highly disruptive: pegging disk I/O, pegging CPU, RAM usage >1GB, and causing USB HID (keyboard) events to be dropped.
    Currently the engine runs full bore, as fast as possible.
    A beneficial feature would be customizable resource consumption for the detection engine to facilitate enhanced end-user experience for use cases when detection/deployment must occur during business hours.

    9 votes
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  2. Support of Debian

    Compatability with Debian 10.
    Until Debian9 the ubuntu agent work's.

    9 votes
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  3. Agent Provisioning uses NTLMv2 to support Level 5 (NTLMv2 only Refuse LM & NTLM)

    Presently the Agent Provisioning requires NTLM Level 0-4, if your environment uses Level-5 you cannot deploy the Agent via Agent Provisioning.

    9 votes
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  4. Able to quickly see what computers are currently have a pending reboot for any OS or third party software

    And to be able to use this information as a smart label.
    I have an issue where I want to update Windows 10 and new servers to the latest Kace agent, but some of them are in a pending reboot state. If you push the new agent to them it will automatically reboot the system without warning because the msi reboot flag is tripped. If I could quickly tell if the device has a pending reboot and be able to use a label to limit it, I could avoid this problem.

    9 votes
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  5. Uninstaller should shut down Quest KACE Uninstaller should shut down Quest KACE Software Meter during uninstall

    When metering is enabled, an attempt to uninstall the agent will fail because MobileAppinfo.log is locked by the Quest KACE Software Meter service. Shutting down that service allows the uninstall to complete successfully.

    Now I understand Support maintains that its best practice to disable metering prior to uninstalling the agent, but that's not always practical when you're troubleshooting why an agent with an active heartbeat isn't running inventory. We've found that a quick uninstall and reinstall of the agent is usually all it takes to kick that process in the head.

    Instead, it makes more sense for the uninstaller to…

    8 votes
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  6. Agent app on Chromebooks

    Can we get a app in Chromebook that works like the amp agent?

    7 votes
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  7. Ability to view archive from inventory-devices in the view by section

    Able to look at archived devices from the devices inventory view

    6 votes
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  8. AHV

    Display Nutanix AHV VMs as Virtual

    6 votes
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  9. Software inventory disks esclusion

    We have many workstation with fiber connected storages.
    This volumes are mounted in Windows as disks, but the storage hardware is shared among many clients.
    When the inventory starts the multiple disk access made are killing the storage performance making user experience with software using these volumes extremely bad.

    On this disks we don't have any applications, just video files, so there is no need for the Agent to do a software inventory on them.

    I would like to propose a disk esclution flag\rule to esclude specific disks from inventory scan.

    Thanks.
    Attilio

    6 votes
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  10. Delay of agent start

    Due to specialities in the environment it would be a great idea if we had an option to delay the start of the agent (like nohooks does not interfere with login and the ability to disable the splash screen etc)

    Right now many tasks (incl the agent) start at bootup, but a delay of some of the tasks would be ideal (something like the agent starts 5min after the network connection has been done would be ideal)

    6 votes
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  11. Ability to Specify Agent Port Traffic

    Set the port that agent uses to contact the appliance to something other than 443, so that Web UI can stay on 443 and we can offload SSL through a WAF, but set a separate virtual service that passes through the "konea" traffic to a different port with no SSL offload, so that agents can communicate through externally without leaving the external footprint compromised.

    5 votes
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  12. drivers show progress

    IT would be nice to have a show progress for dell bios/drivers updates. Like there is for OS/APP patches.

    4 votes
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  13. Customization of Agent Alerts

    I'd like to be able to customize the colors and other aspects of Agent Alerts shown to users when Managed Software or updates are installed.

    Currently we have our logo on the Agent Alerts, but the orange gradient kinda clashes and doesn't look that good. Having some options to customize this from a branding perspective would be neat.

    4 votes
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  14. Linux Mint distro no longer working after upgrade to version 9.1.317

    Hello, based on the ticket 4534473 I would like to ask you to re-enable the Linux Mint distro support in the KACe server. Our Linux Mint PCs stopped refreshing their inventories eversince the last upgrade to version 9.1.317. Things worked before the upgrade. Thank you.

    4 votes
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  15. Fix bug in agent update script to stop unexpected reboots

    Fix bug in agent update script to stop unexpected reboots. Currently an edit to the Agent update script is required to prevent this. /noreboot

    4 votes
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  16. 3 votes
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  17. Developer UNIX agent

    Like linux agent, my sugestion is developing a unix/solaris agent to inventory ao manager this S.O.

    3 votes
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  18. Ignore Client IP using REGEX or Mask for a range.

    Ignore Client IP using REGEX or Mask for a range, to avoid insert many lines.

    3 votes
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  19. Ability for KACE agent to run in as an elevated user

    Have the ability for the KACE agent to run scripts and managed installs as an elevated user. The way Bomgar client works.

    That way we wouldn't have to always run scripts for Windows 10 as local system. Local system can't add registry keys to HKCU hive and it also causes issues with installations that need access to the user profile folder

    3 votes
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  20. Agent autonomy

    Program agents so that they queue directives, schedules, and tasks from management appliance. The agents will use this information to work without the direct control of the K1000 so they can carry out said directives, schedules, and tasks in the event the K1000 is unavailable.

    3 votes
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