SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Linux Mint distro no longer working after upgrade to version 9.1.317

    Hello, based on the ticket 4534473 I would like to ask you to re-enable the Linux Mint distro support in the KACe server. Our Linux Mint PCs stopped refreshing their inventories eversince the last upgrade to version 9.1.317. Things worked before the upgrade. Thank you.

    4 votes
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  2. Improvement of "Agent task" status information needed!

    It would be quite helpful if not only the type of tasks in the "Agent Tasks" in connection with the device name would be displayed .
    We would like to know which patch oder managed install or driver update is running at the moment on each device

    "kpatch-ORG1-9" / "catalog mi" / "software mi" are a bit too cryptic to be connected to a specific task.

    Can you please update the agent tasks page to make it more useful to identify what is running at each client.

    Thank you!

    3 votes
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  3. Need an advanced search/ Smart label field that uses A calendar to pick a specific date.

    Currently, if you want to look at a ticket or ANY item that was created on a particular day, you cannot choose equals, since the date is stored differently than displayed, and includes a time stamp.
    So, if i wanted to look for a ticket created on 9/9/20, I would do an advanced search like this.

    Created > (choose date) 9/9/20 and
    Created < (Choose date) 9/10/20
    This would get you all created on 9/9/20
    Boy wouldnt it be swell if you could just choose
    Created equals and use calendar to pick a day.

    3 votes
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  4. Apply label to Device from Ticket

    Inside the ticket, where a user's device is pulled through, it would be very helpful to be able to apply labels to said device from a context menu. This would help in instances where, say, a software install is requested, and the label for said install can be applied by the technician directly from the ticket.

    I currently need to click the (i) button, then 'view details', then apply the label to the machine, which takes me off of the ticket. Being able to do this directly on the page would be a great help.

    3 votes
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  5. Allow SMA Agent to be installed on alternate Drive\Folder

    For those on the Education environment and using DeepFreeze, It ll be helpful to install the SMA Agent on to a non-default location or Drive.

    Having that flexibility, we can easily install the on to non-frozen drives or partitions and keep our agent up-to-date. This was possible before with SMA version 8.0.

    3 votes
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  6. Have the ability to show system try agent icon by label.

    It would be nice to be able to show the agent icon on specific machines. Currently the ability only can be toggled on for the environment and cannot be shown on specific machines. It would be a good option to allow this to be turned on based on label categories so we could specify which machines we want the icon to be enabled on.

    3 votes
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  7. Emergency Alert

    It would be nice if Kace could push out Emergency Alerts or outage notifications to users

    3 votes
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  8. upload file from agent

    Ability to upload a file to the device inventory from the command line using the agent on the client computer. I have a batch job that runs nightly that creates logs. I have to create an additional script to upload the log files. It would be nice if I could perform that step in the batch file itself, than have to coordinate 2 separate tasks, i.e. kinventory.exe -upload <filename>

    3 votes
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  9. Agent that supports Fedora Linux for Workstations

    Currently, in the machine park I have, we have some workstations with Fedora, and Kace does not report them, and I was informed that the Distribution is not approved.

    3 votes
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  10. 3 votes
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  11. show our company logo or information on the kace agent in the task bar

    Can we have the option to upload a company logo or information on the kace agent to show when you right-click.
    Or at least property of information.
    This would keep people from thinking it's malware

    3 votes
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  12. Developer UNIX agent

    Like linux agent, my sugestion is developing a unix/solaris agent to inventory ao manager this S.O.

    3 votes
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  13. Ignore Client IP using REGEX or Mask for a range.

    Ignore Client IP using REGEX or Mask for a range, to avoid insert many lines.

    3 votes
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  14. Include common hash values for executables in software inventory

    These values can be useful for quickly grabbing a hash value and comparing it from those in threat intel feeds or other security tools. Especially when getting hashes from installed software to blacklist in other tools.

    3 votes
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  15. Agent autonomy

    Program agents so that they queue directives, schedules, and tasks from management appliance. The agents will use this information to work without the direct control of the K1000 so they can carry out said directives, schedules, and tasks in the event the K1000 is unavailable.

    3 votes
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  16. OS based notifications instead of multiple Kace Popups

    Sometimes it can happen that multiple popups occur which is not always a good thing, especially if a fullscreen tool is used.
    If possible send the KACE popup informations to the OOS using the OS based notifications

    3 votes
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  17. Ability for KACE agent to run in as an elevated user

    Have the ability for the KACE agent to run scripts and managed installs as an elevated user. The way Bomgar client works.

    That way we wouldn't have to always run scripts for Windows 10 as local system. Local system can't add registry keys to HKCU hive and it also causes issues with installations that need access to the user profile folder

    3 votes
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  18. View agent logs (patch & install) in the Kace admin interface

    View agent log (at least patch & install) in the Kace admin interface.

    2 votes
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  19. Multiple agent logos for different labels

    Right now it is possible to enable a custom logo on the agent kuseralert-popup.

    Multiple orgs can have different logos there.

    But sometimes there are machines in the same org which need different logos:
    For instance:
    The same company but different locations.
    Each location needs its own logo but does not need an own org (since the remaining stuff like MI and Scripts are 1:1 the same, also the same team but for some reasons they should have a different logo)

    1 vote
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  20. Enable detection and removal of Google Extensions

    Allow for detection and removal of Google Extensions. Syspanda ("Finding & Removing Malicious Google Chrome Extensions Via KACE K1000") describes a method for creating a Custom Software Detection, however it only seems to be applicable for a single user. This is not useful in a multi-user environment, such as classrooms or labs. Support suggested I post this suggestion, in addition to continuing to test/develop the script myself to compensate for multiple users, or to contact Professional Services.

    1 vote
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