SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Nofitication popup displaying issues

    Depending of "Font DPI Size" in Windows, the notification popup are not corretly displayed and buttons are not always accessible :

    In the attached screenshot :
    - Depending not local language the buttons overlap (1)
    - A black zone is always displayed (2)
    - Depending on Font DPI size, buttons (1) are placed in black zone (2), then users can't click on them.
    - Depending on the lengh of the displayed message, the buttons (1) are also in the black zone (2) with the same effect (not clickable).

    Could this issue be fixed in a very next update ?

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  2. Agent autonomy

    Program agents so that they queue directives, schedules, and tasks from management appliance. The agents will use this information to work without the direct control of the K1000 so they can carry out said directives, schedules, and tasks in the event the K1000 is unavailable.

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automate security changes needed to push agent to Windows 10 systems

    If you purchase a device with Windows 10 installed and want to push the agent to the device, you must first make two security changes: User Account Control notifications have to be disabled, and a local security policy has to be disabled. Then you can push the agent to the system. Then you have to revert both security changes.

    When you have to do this for a couple hundred systems, it is a major time waster.

    This process should be automated so customers can just click Run Now or schedule the agent push, and move on to something else.

    Thank…

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  4. Proper memory management when disconnected

    The software metering piece of the agent fails to manage memory properly when it is unable to contact the kbox. This results in the process eventually using all available memory on the client machine. The code is clearly broken, but Kace support says everything works as designed which is clearly not true.

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  5. Software inventory disks esclusion

    We have many workstation with fiber connected storages.
    This volumes are mounted in Windows as disks, but the storage hardware is shared among many clients.
    When the inventory starts the multiple disk access made are killing the storage performance making user experience with software using these volumes extremely bad.

    On this disks we don't have any applications, just video files, so there is no need for the Agent to do a software inventory on them.

    I would like to propose a disk esclution flag\rule to esclude specific disks from inventory scan.

    Thanks.
    Attilio

    3 votes
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  6. Include common hash values for executables in software inventory

    These values can be useful for quickly grabbing a hash value and comparing it from those in threat intel feeds or other security tools. Especially when getting hashes from installed software to blacklist in other tools.

    3 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to Specify Agent Port Traffic

    Set the port that agent uses to contact the appliance to something other than 443, so that Web UI can stay on 443 and we can offload SSL through a WAF, but set a separate virtual service that passes through the "konea" traffic to a different port with no SSL offload, so that agents can communicate through externally without leaving the external footprint compromised.

    2 votes
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add custom run times to custom inventory rules.

    Add the ability to set the time(s) when a custom inventory rule runs similar to the schedules currently in the K1000.

    1 vote
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix OS X/macOS domain field

    The DOMAIN and CS_DOMAIN fields gathered by the K1000 agent inventory are either inconsistent or just plain wrong when inventorying a Mac. They sometimes report the domain without the server prefix, sometimes report nothing, sometimes report local.

    I'm not sure what the agent is using to try to get the machine domain, but I have created a custom inventory rule with the following command, and I hope that the agent can switch to using something like this:

    if [[ `dsconfigad -show` == '' ]]; then echo local; else dsconfigad -show | grep "Active Directory Domain" | awk '{print $NF}'; fi

    1 vote
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  10. Built-in MonitorInfo capabilities

    As an admin, I would like to be able to view more detailed info about my monitors via Kace SMA inventory.

    As a workaround, I can use the following tool MonitorInfo:

    https://www.itninja.com/question/k1000-how-to-get-monitor-s-model-and-serial-number

    However, having this level of detail without extra work would save me time, as well as having it provided possibly across Windows/Mac/Linux

    1 vote
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    0 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to inventory specific items such as custom inventory rules on individual schedules.

    We use custom inventory rules to track security items. Would be very useful to schedule each custom inventory rule. Currently, we have over 100 CI's. Some would only need to be updated monthly, others would be done more frequently like Mcafee DAT dates or other security items.

    1 vote
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  12. Agent for AIX

    The agent covers a good number of OS options, but AIX is not included outside of the SSH/agentless option.

    1 vote
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  13. Regular Auto Update of Agents Regardless of Version

    I can think of no good reason why an older version of the KACE agent shouldn't be automatically updated, and now that the latest version will not talk to v6.x we are stuck updating 100+ machines manually (uninstalling/reinstalling) where the Group Policy Tool isn't getting it done. Please cause the K1000 Code to reach out and auto update all agents to the latest version, on a regular basis, regardless of version. In the case of the ports being mismatched it could connect on port 443 to get the upgrade done and nothing else. Also the agents should not reboot the…

    1 vote
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  14. AHV

    Display Nutanix AHV VMs as Virtual

    1 vote
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  15. Allow ability to customize agent size

    We would like to be able to customize the size of the agent on the computer.
    It would also be nice to be able to use HTML tags to customize the font to add importance to the notification.
    Lastly it would be nice to be able to display a different message on the final prompt before reboot to notify users to save their work as the computer has reached the last reprompt interval and will be forced to reboot.

    1 vote
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  16. Name variables in agent pop up

    Be able to use different name variables in the agent pop up. So when John Smith gets an agent pop up for anything it could say:

    "Hello John,
    Here's your software or patches!"

    1 vote
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  17. Detect per user installs

    Some software installs only for the current user to avoid needing admin rights. It would be great if the agent could detect that and list it with the rest of the software, maybe by adding (username) at the end of the description to indicate it is only for one user.

    1 vote
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  18. patching alert

    Would like alert window to show which patch it is currently installing.

    1 vote
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  19. Linux Mint distro no longer working after upgrade to version 9.1.317

    Hello, based on the ticket 4534473 I would like to ask you to re-enable the Linux Mint distro support in the KACe server. Our Linux Mint PCs stopped refreshing their inventories eversince the last upgrade to version 9.1.317. Things worked before the upgrade. Thank you.

    1 vote
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    1 comment  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →
  20. Multiple agent logos for different labels

    Right now it is possible to enable a custom logo on the agent kuseralert-popup.

    Multiple orgs can have different logos there.

    But sometimes there are machines in the same org which need different logos:
    For instance:
    The same company but different locations.
    Each location needs its own logo but does not need an own org (since the remaining stuff like MI and Scripts are 1:1 the same, also the same team but for some reasons they should have a different logo)

    1 vote
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