Ability to import floor map images and tag with asset location.

Would love to have a way to see the mapped network drives for each system in the inventory. We use the inventory when it comes time to replace computer systems and right now we have to call individuals to find out what mapped network drives they have and what mapped network printers they have. This requires us to explain in a lot of cases where to go to look and the network path. It is something we would use on a daily basis.

In the default Inventory view, there is a field called description. On Windows boxes, it picks up what each machine is labeled as but on Macs, it remains empty. As we typically have the user listed, it would be helpful if this field were editable or if the same information could be pulled from Macs from one of their custom fields.

The ability to print asset labels would be a great addition to the asset portion.

It would allow you to take fields from the asset management system already and create a label with it to add to the devices.

Also being able to turn some of the field into a barcode for the label would also be great.

It would be very helpful if we could determine the hard drive model installed in our PC's without having to manually search.

Asset Management of computer peripherals, monitors, printers, scanners, usb devices as part of the computer inventory.

In the inventory of the computer if you could see the ports that the printer is connected to. Right now it just shows the name of the printers installed but if it showed the port also this would help out Help Desk Techs. They wouldn't have to remote the computer to get this information. They could just add printers for a new/rebuild of a machine.

Import types of assets in organizations

As Dell Support now require Express code with their phone support it would be ideal to see if possible to get the Express code details for a machine and record this on KACE 1100.
Handy..

The duplicate machine detection alogirithm is not very good and is certainly NOT once-size-fits-all even though it attempts to be.

Different items are unique in different customers environments. please provide a way for us to choose which inventory fields drive what is a primary Key in our environment. ps. it would be BIOS Serial number for us, although i know that doesn't work for everyone.

Fortunately, this is true for our dell hardware

New in v 9, they provide built-in subtypes for printers. We don't asset tag printers so we don't need those subtypes, but I'm not able to delete them or even edit them to remove the printer-specific fields to make it usable.

Currently, if you go to a user's record, it will show all associated devices and "associated assets", but ONLY if you have added a custom field of "user" to the asset. There is the built-in field in assets of "assigned to", it would be nice to have the user record display anything that has their name in the "assigned to" field in an asset to eliminate the need to duplicate data.

Currently when creating a label targeting computers with software "abc" that has a version "ddd", K1000 searches "abc" in all software titles, and searches "ddd" in all software versions, which is fundamentally wrong, and may give unexpected false positive. It should only search "ddd" in the versions of the software with title "abc".

There should be a section for a "Loaner Pool" or some such, that shows all assets that are available to be checked out whether they are a laptop, projector, software license, tablet or any other item. Users should be able to access this section, see what is listed and which items are available or when they will become available.

It would be excellent if the KACE Agent would log the reason for the reboot on Windows Server machines. Even if it just told the Shutdown event tracker that the KACE Agent rebooted, it would prevent the popup when I log into the server and would make my event log pretty. I believe this could be done very easily if the KACE agent calls shutdown.exe on the Windows machines.

We are an MSP and we use different orgs to keep track of inventory for our clients. for simplicity how ever we use a single "main" org for ticketing, so our techs dont have to jump back and forth between orgs to pull tickets. the issue is this prevents use form assigning a clients assets (computers and so on) to a ticket. It be great if we could access the assets in one org for a ticket in another.